Employee Relations Investigation Specialist-1

Overview

Join to manage employee relations investigations and training.

You have:

• Bachelors degree in Human Resources / Industrial Relations or Law
• 4-5 years’ experience as a workplace investigator
• Strong investigation, research analytical skills
• Proven track record in providing strategic and tactical advice and direction to investigations
• Sound knowledge of human resources theories, concepts, and approaches relevant to employee relations
• Experience with translating data into information and analysis
• Strong writing and communication skills
• Experience developing training programmes, preferably in a related field
• Fluency in a language other than English is considered an asset (French or Spanish preferred)

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

The Employment Relations (ER) Investigation Specialist reports to the Senior Advisor Employee Relations & Investigations and is responsible for conducting investigations into potentially sensitive, high risk and complex employment issues, including in particular harassment (general & sexual), sexual assault, grievances, violation of human resource policies, among other.

The Investigation Specialist will be expected to plan, organize and manage workstreams as required in respect of all investigations assigned to them of alleged and actual employee relations incident. The Specialist will also collaborate and communicate effectively with key stakeholders such as Internal Audit, Safeguarding, and Staff Care (as requested).

Additionally, the role holder will assist in conducting employee relations investigator training (online and in-person) as part of the broader responsibilities.

The role will also be responsible to maintain awareness of industry trends in International Non-Governmental Organizations (INGOS) and standards within the Employee Relations function in order to effectively advise the organisation in appropriate compliance, as well as risk mitigation efforts. This will also include working with stakeholders in Enterprise Risk Management to support the proper use and functioning of the organisation's Integrated Incident Management system (IIMS).

MAIN RESPONSIBILITIES

Managing and Conducting Investigations

• Execute professional investigations into sensitive, complex, and other high-risk workplace allegations in line with World Vision’s case management standard operating procedures, anticipating challenges and risks, and identifying strategies for risk mitigation throughout the investigation process.
• Ensure investigations are appropriately triaged and conducted in a timely, survivor-centred and professional manner, considering the safety of all those involved, including documenting risk assessments and mitigation measures
• Manage and track cases to support timely completion and to assist in identifying and mitigating investigative barriers.
• Regularly monitor employee relations-related investigations for quality and professionalism, identifying possible gaps in guidance or learning required

Employee Relations Investigator Training

• Review, update, maintain and coordinate deployment of virtual and in-person employee relations investigator training to build up and maintain a high-quality skill level across the network of Field, Regional, and GC level and P&C professionals who may be called upon to investigate ER matters.

Analysis & Reporting

• Identifies and tracks trends, lessons learned from investigations to inform learning, adaptation, and improvement of policies, procedures, and strategies

REQUIRED QUALIFICATIONS AND EXPERIENCE

• Bachelors degree in Human Resources / Industrial Relations or Law
• 4-5 years’ experience as a workplace investigator
• Strong investigation, research analytical skills
• Proven track record in providing strategic and tactical advice and direction to investigations being conducted by others
• Sound knowledge of human resources theories, concepts, and approaches relevant to employee relations, and of case management and administration, including conducting interviews with potentially distressed individuals
• Experience with translating data into information and analysis that communicates an easily understood concept or message.
• Strong writing and communication skills
• Experience developing training programmes, preferably in a related field, and delivering training to a virtual international audience
• Experience engaging and working with a wide range of senior leadership level stakeholders

Preferred

• A recognised international investigations qualification is an asset
• SHRM Certified Professional (SHRM-CP, SHRM-SCP)
• Excellent English language skills (oral and written).
• Fluency in a language other than English is considered an asset (French or Spanish preferred).

Travel and/or Work Environment

• The position requires the ability and willingness to travel internationally, potentially 15% of the time.
• Able to work from home

Applicant Types Accepted:

Local Applicants Only

Apply now

Potential interview questions

Added 1 year ago - Updated 1 year ago - Source: wvi.org