Emergency Response Project Manager

Oversee emergency response project implementation in Sudan with cash assistance and food security.

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NRC - Norwegian Refugee Council

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Application deadline 1 year ago: Wednesday 9 Apr 2025 at 23:59 UTC

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Overview

Oversee emergency response project implementation in Sudan with cash assistance and food security.

You have:

  • Minimum five years of experience working in humanitarian programs.
  • Minimum two years of experience in multi-sector emergency response programming.
  • Bachelor’s degree or higher in a relevant subject is required.
  • High proficiency in written and spoken English required.
  • Arabic language skills are preferred.
  • Willingness and ability to frequently travel across Sudan, including to remote and insecure locations, is required.
  • Knowledge of the local context and dynamics of NRC areas of operations is an advantage.
  • Advanced planning and organizational skills, able to effectively prioritize and follow multiple activities and deadlines simultaneously.
  • Flexible and innovative, able to adapt plans and pivot approaches in response to changes in context.
  • Proactive, reliable, and able to work independently in a fast-paced environment.

What we are looking for:

NRC Sudan seeks an experienced Emergency Response Project Manager to oversees the newly merged LFS and Cash and Markets teams, managing multi-purpose and emergency cash assistance under the Cash Consortium for Sudan. Pending donor approval, responsibilities extend to implementing a food security project subsidizing bread costs through cash grants to bakeries and bread vouchers for vulnerable households. Additionally, the role supports recalibrating NRC’s market-based interventions in West and Central Darfur, coordinating with partners, fundraising, and developing proposals. It also involves negotiating with authorities to ensure principled cash response implementation and building staff capacity in emergency response.

What you will do:

  • Program Design and Planning;
    • In consultation with partners, colleagues, area office management, Emergency Response Manager (ERM), and Area Programme Manager, maintain a watching brief on the humanitarian situation and in particular displacements.
    • With the support of the Area Programme Manager, collaborate with the ERM and Cash and Markets teams on the design and development of programs, ensuring feasibility and relevance in the context.
    • With technical support from the ERM and APM, lead emergency, needs, feasibility and market assessments to inform emergency response and cash and markets programming
    • Support the ERM and APM in writing concept notes and proposals focused on emergency response and cash and markets programming.
  • Emergency Monitoring & Preparedness;
    • Regularly monitor and report on emergency trends, as well as socioeconomic vulnerability, and market functionality. Using both external and internal information/data, provide updates related to NRC Sudan’s early warning indicators and emergency triggers on a monthly and adhoc basis.
    • Ensure the early warning and alert system is regularly monitored (including key informant identification and communication), communicate with relevant stakeholders (e.g., local authorities, clusters, I/NGOs) to collect information on contextual changes and emergency situations, and raise alerts when needed.
    • Support the implementation and follow-up of key emergency preparedness actions.
    • Attend relevant cluster and coordination meetings .
    • Explore innovative ways to support market actors and partners, in order to strengthen humanitarian market-driven responses to emergency situations.
  • Partnership Management;
    • Build and maintain strong relationships with partners, ensuring effective communication, collaboration, and coordination throughout program implementation.
    • Work in coordination and collaboration with partners to undertake emergency, needs, feasibility and market assessments that will inform partner / NRC programming.
    • Support partners with technical and operational guidance, and request additional support as required, to ensure smooth implementation of programming.
    • Deliver training sessions and capacity-building activities, ensuring that participants have the necessary skills and knowledge to effectively implement and manage projects.
  • Program Implementation;
    • Oversee the implementation of ER programming, including interventions in cash and voucher assistance and market-based programming, ensuring adherence to program design, standards, and protocols.
    • Make response recommendations for NRC and/or partners based on evidenced needs, ensuring alignment with community priorities.
    • Lead field colleagues and partners in the planning and execution of ER, cash and voucher, and market support interventions ensuring that implementing teams are aligning with associated programmatic standard operating procedures (SOPs).
    • Collaborate with partners and colleagues to develop detailed implementation plans, timelines, and budgets for program activities.
    • Coordinate with partners, colleagues, and other stakeholders to facilitate program activities, including procurement, funds transfers, beneficiary registration, distributions, and monitoring.
    • Monitor program progress and performance, identify challenges and opportunities in a timely manner, and take corrective actions quickly to ensure objectives are met. Includes undertaking regular and frequent supportive field visits, and monitoring progress of NRC and partner activities.
    • Strong communication with communities to disseminate information about emergency assessments and responses and obtain relevant information, including feedback in a culturally appropriate manner.
    • Ensure adequate documentation and data collection during emergency responses
    • Support internal and external coordination with key stakeholders to enable rapid and effective emergency responses.
    • Develop and manage program budgets, ensuring accurate forecasting, expenditure tracking, and compliance with internal standards of risk management and in compliance with donor requirements and financial regulations.
    • Monitor cash flow processes, and financial transactions related to ER and C&M activities, and ensure timely and efficient use of funds.
    • Lead narrative reporting on activities delivered in area of operations, in collaboration with MEL colleagues, ER staff, and the PDM.
    • Coordinate with Finance on the financial reporting and reconciliation processes.
    • Develop and update procurement plans, raise PRs in close coordination with Logistics, and track project procurements to ensure timely delivery of goods and supplies.
  • Monitoring, Evaluation, and Learning;
    • Support and collaborate with NRC’s Monitoring, Evaluation and Learning (MEL) team in conducting baseline assessments, post distribution monitoring, and relevant analytical activities and ensure the accountability.
    • Develop and implement monitoring and evaluation plans to assess program effectiveness, efficiency, and impact.
    • Collect and analyse data on program outputs and outcomes and use findings to inform program adjustments and improvements.
    • Facilitate learning and knowledge-sharing among program staff, partners, and stakeholders to promote continuous improvement and innovation.
  • Team leadership;
    • Line management of staff in line with NRC procedures, ensuring NRC is a great employer to work for.
    • Capacity building, coaching and mentoring of colleagues to ensure performance and growth
    • Create and maintain a positive environment in which to work.

Please download the detailed job description to learn more about the position.

What you will bring:

  • Minimum five years of experience working in humanitarian programs.
  • Minimum two years of experience in multi-sector emergency response programming.
  • Bachelor’s degree or higher in a relevant subject is required.
  • Excellent communication skills and ability to work under pressure.
  • High proficiency in written and spoken English required.
  • Arabic language skills are preferred.
  • Willingness and ability to frequently travel across Sudan, including to remote and insecure locations, is required.
  • Knowledge of the local context and dynamics of NRC areas of operations is an advantage.
  • Advanced planning and organizational skills, able to effectively prioritize and follow multiple activities and deadlines simultaneously.
  • Flexible and innovative, able to adapt plans and pivot approaches in response to changes in context.
  • Proactive, reliable, and able to work independently in a fast-paced environment.

What we offer:

  • Duty station: West and Central Darfur.
  • Contract: 6 months with the possibility of extension.
  • Travel: with 40% field travel.
  • Salary/benefits: grade 8 on NRC’s International salary scale, with accompanying terms and conditions.
  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

  • For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
  • When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
  • Submit your application and CV in English, taking care to attach your latest CV.
  • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
  • We receive many applications for each vacant position and so only shortlisted candidates will be contacted.

If you have any questions about this role, please email [email protected] with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

  • do demanding and professional work, often in challenging contexts.
  • join a work culture that empowers every employee to share ideas and take responsibility.
  • be part of a welcoming and supportive community committed to human dignity.

Potential interview questions

Describe a challenging project you managed in a humanitarian context. What were the obstacles and how did you address them? The interviewer wants to assess your project management skills and problem-solving abilities in real situations. Provide specific details about the project, the challenges faced, and your role in overcoming them.
How do you prioritize tasks in a fast-paced emergency response environment? This question evaluates your organizational skills and ability to work under pressure. Pro members can see the explanation.
Can you explain your experience with cash assistance programs? What factors do you consider when designing these initiatives? Pro members can see the explanation. Pro members can see the explanation.
Share an example of how you've built relationships with partners in previous roles. What challenges did you encounter? Pro members can see the explanation. Pro members can see the explanation.
What strategies do you employ for effective monitoring and evaluation of humanitarian projects? Pro members can see the explanation. Pro members can see the explanation.
Describe a time when you had to adapt to changing circumstances in a project. How did you demonstrate flexibility? Pro members can see the explanation. Pro members can see the explanation.
Discuss a time when you faced a significant pressure in your work. How did you handle it? Pro members can see the explanation. Pro members can see the explanation.
What approaches do you use to ensure the accountability of your programs to the communities you serve? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: nrc.no