Emergency Medical Services Officer

This opening expired 1 month ago.

WHO - World Health Organization

Open positions at WHO
Logo of WHO

Application deadline 1 month ago: Friday 14 Apr 2023 at 21:59 UTC

Open application form


This is a NO-B contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. It usually requires 2 years of experience, depending on education.


The salary for this job should be more than 3,128 USD.

Salary for a NO-B contract in Kyiv

The salary of a NO-B depends on the duty station. The minimum salary there is 3,128 USD Please note that depending on the location, a higher post adjustment might still result in a lower purchasing power.

Salary for a NO-B contract in Dnipro

The salary in Dnipro depends on multiple factors, and we are not able to display it here.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

More about NO-B contracts.


The mission of the Division of Health Emergencies (WHE) is to build the capacity of Member States to assess, prevent and manage health emergency risks, and lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations. The WHE Division brings together and enhances WHO's operational, technical and normative capacities in outbreaks, emergencies and risk analysis to address all health hazards across the risk management cycle in a predictable, capable, dependable, adaptable and accountable manner. The Programme is designed to operate within the broader humanitarian and emergency management architecture in support of people at risk of, or affected by, outbreaks and emergencies, consistent with ways that strengthen local and national capabilities.


Under the overall guidance of the WHE Lead or IM Coordinator, the direct supervision of Technical Officer (Country preparedness) or EMS Coordinator, the incumbent provides technical support and facilitates the implementation of country activities in the area of Emergency Medical Services. Some independence in decision making is expected and incumbent has to exercise judgement in adapting or modifying relevant WHO guidelines to the country context. A wide range of contacts within the organization is expected - the purpose is to receive policy guidance and support on technical, information-related and administrative as well as managerial issues related to Programme implementation. Additional contacts both within the Regional Office in Copenhagen and with other Country Offices, Geographically Dispersed Offices and HQ to seek technical support for planning collaborative activities as well as to support project implementation in the country, are foreseen. Under supervision and guidance of Technical Officer (Country preparedness) or EMS Coordinator, regular contacts are maintained with country health administration (at own level of responsibilities) to provide and obtain necessary information, coordinate project implementation and support activities related to evaluation of the health sector coordination mechanisms. Upon request from HWO/IM/WHE Lead, the incumbent has contacts with counterparts in the country to represent WHO in a national level. Guiding documents for the work include the Biannual Collaborative Agreement; the Sustainable Development Goals (SDGs); the International Health Regulations (IHR 2005); Classification and minimum standards for emergency medical teams; A guidance document for medical teams responding to health emergencies in armed conflicts and other insecure environments; WHOs' Emergency Response Framework; the Sendai Framework for Disaster Risk Reduction 2015-2030; WHO's e-Manual including Standard Operating Procedures (SOPs) for WHO' work in emergencies; WHO's Staff Rules and Regulations.

In order to support the implementation of emergency preparedness and response strategies, the Technical Officer will undertake the following duties:

  1. Support the Ministry of Health and Centre of Emergency Medical Care and Disaster Medicine in the development and implementation of robust national EMS health policies, programmes and plans in response to the health emergency.
  2. Collaborate on development, implementation, and evaluation of technical cooperation programmes in the areas of EMS, contributing to ensure adequate healthcare service provision and contributing to universal health coverage.
  3. Coordinate and oversee the implementation of EMS related activities under corresponding projects and facilitate linkages between WHO office and UN Partners, donors, current and potential implementing partners in the area of responsibility.
  4. Promote integration of the EMS components: prehospital care, national Emergency Medical Teams (EMT) initiatives, emergency unit care, emergency surgical/trauma care, and critical care and emergency preparedness in the emergency care systems and its alignment to the country health system context.
  5. Support the EMS management and sustainable planning as part of the existing health system to enhance the life-saving emergency care in order to reduce mortality and morbidity within population, including in the affected areas.
  6. Support periodic comprehensive EMS needs assessments, in relationship to its functional and HR capacity, relevancy, quality and volume of provided services according to geographic coverage, including in conflict affected territories.
  7. Contribute to capacity strengthening of the EMS by developing/updating SOPs on but not limited to efficient management of emergency cases and mass casualty triage principles, provision of care during transportation of patients with severe associated trauma, according to international best practices aimed to improve access to timely life-saving medical care.
  8. Facilitate availability and use of essential medicines and commodities recommended by WHO, in compliance with WHO guidelines.
  9. Contribute to creation of the EMS performance evaluation model with indicators for emergency and trauma care and provide guidance for improvement to the EMS system.
  10. Support development/update of the EMS real time health information system, the EMS data collection and management system with integration of data flows between dispatch, ambulance and hospital, including ICU ward teams to ensure adequate clinical response at hospital level, improve patient management tactics and decision-making processes during healthcare service delivery.
  11. Contribute to the capacity development of human resources in emergency healthcare aimed at increasing the efficiency, effectiveness and quality of the workforce; organize, conduct, or facilitate capacity strengthening activities. Plan and implement training of trainers and refresher courses for EMS in line with WHO initiatives.
  12. Maintain regular correspondence with national counterparts and partners, contribute to development of communication materials on EMS service delivery, EMS referral system and coordinate the implementation of communication campaigns on EMS services and bystander first aid.
  13. Perform any other related incident-specific duties, as required by the functional supervisor.


Education Qualifications

Essential : University degree (Bachelor level) in public administration, management, public health, medicine, or related field.

Desirable : University degree (Master’s level) in any of the above areas.


Essential : At least two years’ related experience in health sector in Ukraine, with good understanding of emergency health systems of the country.

Desirable : Prior working experience with WHO, UN agencies, health clusters partners, recognized humanitarian organizations or with an international nongovernmental organization. Experience or knowledge of disaster medicine practices and programmes in Ukraine.


  • Sound organizational, analytical and evaluation skills, complemented by a good knowledge or understanding of donor agreements and reporting requirements, UN financial rules.
  • Working knowledge of information management systems.
  • Excellent interpersonal skills and ability to work under pressure; tact, discretion and diplomacy.
  • Ability to write in a clear and concise manner and to convey written information in an effective manner

WHO Competencies

  • *Teamwork
  • *Respecting and promoting individual and cultural differences
  • *Communication
  • Moving forward in a changing environment
  • Producing Results

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Ukrainian.

Desirable : Expert knowledge of Russian.


Remuneration comprises an annual base salary starting at USD 37,537 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/
  • Some professionalcertificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • For information on WHO's operations please visit: http://www.who.int.
  • WHO is committed to workforce diversity.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter intopractice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.
Added 1 month ago - Updated 1 month ago - Source: who.int