EJECUTIVO DE CONTACT CENTER-1

Join our team to support vulnerable children through customer service!

This opening is not available anymore. Do not try to apply for this job.

WVI - World Vision International

Open positions at WVI
Logo of WVI

Overview

Join our team to support vulnerable children through customer service!

You have:

  • Age between 18 and 40 years
  • Desirable experience of 6 months in customer service, sales, complaints
  • Good communication skills and orthography
  • Availability from Monday to Friday (10:30 am to 8:00 pm) for 5 days of 9.5 hours with 2 days off
  • Availability from Tuesday to Saturday (9:30 am to 7:00 pm) for 5 days of 9.5 hours with 2 days off
  • High School diploma or University in process or incomplete

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

• Edad 18 a 40 años • Experiencia deseable 6 meses : Atención al cliente ,venta , quejas .

• Facilidad de palabra, buena ortografía. • Pro actividad • Disponibilidad de Lunes a Viernes (10:30 am| 8:00 pm) jornada de 5 días de 9.5 horas con 2 días de descanso

• Disponibilidad de Martes a Sábado (9:30 am| 7:00 pm) jornada de 5 días de 9.5 horas con 2 días de descanso

• Actitud positiva. • Preparatoria terminada / Universidad en curso o trunca.

Applicant Types Accepted:

Local Applicants Only

Potential interview questions

Can you describe your previous experience in customer service or sales? This helps us understand your familiarity with customer interactions and problem-solving. Provide specific examples of your past roles and the skills you utilized.
How do you ensure clear communication when interacting with customers? This assesses your communication skills and attention to detail. Pro members can see the explanation.
Describe a time you had to handle a difficult customer complaint. What was your approach? Pro members can see the explanation. Pro members can see the explanation.
What steps do you take to stay proactive in your role? Pro members can see the explanation. Pro members can see the explanation.
How do you manage your time when dealing with multiple tasks at once? Pro members can see the explanation. Pro members can see the explanation.
How do you maintain a positive attitude while performing repetitive tasks? Pro members can see the explanation. Pro members can see the explanation.
How comfortable are you with working unconventional hours or shifts? Pro members can see the explanation. Pro members can see the explanation.
In what ways do you think your attitude influences your work and that of your team? Pro members can see the explanation. Pro members can see the explanation.
Added 3 months ago - Updated 2 months ago - Source: wvi.org