Education Officer
Provide technical and operational support to education programmes in DRC.
Overview
Provide technical and operational support to education programmes in DRC.
You have:
- At least a minimum of five (5) years of professional experience in programme planning, management, and/or monitoring is required.
- Experience in humanitarian contexts, particularly in education in emergencies, is a strong asset.
- Experience working in the Democratic Republic of the Congo (DRC) or another fragile and conflict-affected state in the region is an asset.
- Knowledge of local languages spoken in North Kivu (e.g., Swahili) is an asset.
- Prior experience with the UN system or an international non-governmental organization (NGO) is an asset.
- Relevant experience in foundational literacy and numeracy related programmes and interventions is an asset.
Contract
This is a UNV contract. More about UNV contracts.
The UN Volunteer provides professional technical, operational and administrative assistance throughout the programming process for education programmes/projects within the Country Programme from development planning to delivery of results and reporting, preparing, executing, managing and implementing a variety of technical and administrative programme tasks to facilitate programme development, implementation, programme progress monitoring, evaluation and reporting.
Within the delegated authority and under the supervision of the UNICEF Chief of Field Office in Goma or his/her designated mandated representative(s), the UN Volunteer will:
I. Support to programme development and planning • Support the preparation, design, and updating of the situation analysis for the education sector in North Kivu, ensuring current data on Education in Emergencies (EiE ) issues is available to guide UNICEF’s strategic interventions. Research and report on data for use in programme development, management, monitoring, evaluation and delivery of results. • Contribute to the development of the humanitarian education response plan and annual work plans, aligning with cluster strategies and national policies. • Assist in the design of context-appropriate interventions, such as radio-based learning, temporary learning spaces (TLS), and accelerated education programmes (AEPs) for out-of-school children. • Contribute to the development and establishment of sectoral programme goals, objectives and strategies and results-based planning through research, collection, analysis and reporting of education and other related information for development planning and goal setting. • Provide technical and administrative support throughout all stages of programming processes by executing and administering a variety of technical programme transactions, preparing materials and documentation, and complying with organizational processes and management systems, to support programme planning, results-based management (RBM) and monitoring and evaluation of results.
II. Programme management, monitoring and delivery of results. • Work closely and collaboratively with internal colleagues and partners to collect, analyze and share information on implementation issues. • Suggest solutions on routine programme implementation and submit reports to alert appropriate officials and stakeholders for higher-level intervention and/or decisions. Keep records of reports and assessments for easy reference and/or to capture and institutionalize lessons learned. • Participate in monitoring and evaluation exercises, programme reviews and annual sectoral reviews with government and other counterparts and prepare minutes/reports on results for follow-up action by higher management and other stakeholders. • Monitor and report on the use of sectoral programme resources (financial, administrative and other assets), verify compliance with approved allocation, organizational rules, regulations/procedures and donor commitments, standards of accountability and integrity. Report on issues identified to ensure timely resolution by management/stakeholders. Follow up on unresolved issues to ensure resolution. • Prepare draft inputs for programme/donor reporting.
III. Technical and operational support to programme implementation • Undertake field visits and surveys and share information with stakeholders to assess progress and refer to relevant officials for resolution. Report on critical issues, bottlenecks and potential problems for timely action to achieve results. • Provide technical and operational support to government counterparts, NGO partners, UN system partners and other country office partners/donors on the application and understanding of UNICEF policies, strategies, processes and best practices on education-related issues to support programme implementation, operations and delivery of results. • Provide technical support to the Ministry of Education and implementing partners in the rollout of quality learning activities, including teacher training, distribution of teaching and learning materials, and the establishment of child-friendly and safe learning environments. • Support the integration of cross-cutting issues, including gender equality, protection (e.g., psychosocial support), and disaster risk reduction within education programming. • Support the implementation of foundational literacy and numeracy related interventions, including data analysis and progress reporting.
IV. Networking and partnership building • Represent UNICEF in sub-national Education Cluster coordination meetings and with other humanitarian partners (NGOs, UN agencies) to ensure a coherent and effective education response. • Build and sustain effective close working partnerships with government counterparts and national stakeholders through active sharing of information and knowledge to facilitate programme implementation and build capacity of stakeholders to achieve and sustain results on education programmes. • Draft communication and information materials for country office (CO ) programme advocacy to promote awareness, establish partnerships and alliances, and support fund raising for education programmes. • Participate in appropriate inter-agency meetings and events on programming to collaborate with inter-agency partners on United Nations Development Assistance Framework (UNDAF ) operational planning and preparation of education programmes/projects and to integrate and harmonize UNICEF’s position and strategies with the UNDAF development and planning process. • Research information on potential donors and prepare resource mobilization materials and briefs for fundraising and partnership development purposes.
V. Innovation, knowledge management and capacity building • Contribute to knowledge generation on barriers to quality education for children, whether in terms of access or learning outcomes and skills development. • Contribute to identifying, capturing, synthesizing, and sharing lessons learned for knowledge development and capacity development of stakeholders. • Apply innovative approaches and promote good practices to support the implementation and delivery of concrete and sustainable programme results. • Research and report on best and cutting-edge practices for development planning of knowledge products and systems. • Participate as a resource person in capacity building initiatives to enhance the competencies of clients/stakeholders.
• Professionalism: demonstrated understanding of operations relevant to UNICEF; technical capabilities or knowledge relevant or transferrable to UNICEF procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; • Integrity: demonstrate the values and ethical standards of the UN and UNICEF in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority; • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary; • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNICEF’s mission and vision, as well as to the UN Core Values.
• At least a minimum of five (5) years of professional experience in programme planning, management, and/or monitoring is required. • Experience in humanitarian contexts, particularly in education in emergencies, is a strong asset. • Experience working in the Democratic Republic of the Congo (DRC ) or another fragile and conflict-affected state in the region is an asset. • Knowledge of local languages spoken in North Kivu (e.g., Swahili) is an asset. • Prior experience with the UN system or an international non-governmental organization (NGO ) is an asset. • Relevant experience in foundational literacy and numeracy related programmes and interventions is an asset.
With a surface area equivalent to that of Western Europe, the Democratic Republic of Congo (DRC) is the largest country in Sub-Saharan Africa (SSA). The population is estimated over 85 million spread over 2.34 million square kilometres, of which 70 per cent live in rural areas and 52 million are children under the age of 18 years, including 18.7 million adolescents (10–18 years). DRC is endowed with exceptional natural resources, significant arable land, immense biodiversity, and the world’s second largest rainforest. Poverty in DRC is high, remains widespread and pervasive, and is increasing due to impacts from COVID-19. In 2020, it was estimated that 85% of the population lived on less than $3 a day (an international poverty benchmark). Living conditions vary significantly between duty stations, with only very basic conditions available in remote areas.
This position is based in Goma, the capital city of North Kivu Province in eastern DRC. Goma is currently classified as a non-family duty station and hardship D. Key Information: • Accommodation: The UN Volunteer must provide their own accommodation, respecting UNDSS security standards. Normal to good housing is available, and volunteers may share accommodation to lower costs. • Security: The security situation is relatively stable in the city (Level 2 in UNDSS categorization), but a 1:00 AM curfew is in place for all UN agencies. • Health: Basic to slightly advanced health facilities are available, including a UN Clinic located on MONUSCO premises. Better facilities are accessible in Rwanda, easily reachable via the border in town. • Currency and Banking: The unit of currency is the Congolese Franc, though the US dollar is also widely accepted. Exchanging traveler‘s checks may be difficult outside the capital, and credit cards are not widely accepted. • Vaccinations and Health: Certain vaccinations are mandatory for United Nations personnel entering the DRC. Malaria is present throughout the country, and prophylaxis is recommended. All UN Volunteers must ensure they are up-to-date with all appropriate vaccinations, properly endorsed in the International Certificate of Vaccination (‘carte jaune‘).
Potential interview questions
| Describe a time when you had to develop a program under tight resources. What challenges did you face? | This question assesses your program planning and resource management capabilities in challenging environments. | Provide a specific example, highlight your problem-solving and resource allocation skills. |
| Can you explain how you measure the impact of educational programs? | The interviewer is interested in your methods for evaluating program effectiveness. | Pro members can see the explanation. |
| Tell me about an experience when you faced resistance while implementing a program. How did you handle it? | Pro members can see the explanation. | Pro members can see the explanation. |
| Explain a situation where you had to use data analysis to influence program decisions. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies would you use to ensure community involvement in your education programs? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure that cross-cutting issues like gender equality are integrated into educational programming? | Pro members can see the explanation. | Pro members can see the explanation. |
| Discuss a time you had to collaborate with diverse teams. What strategies helped you succeed? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience with innovative approaches in education. How did they improve outcomes? | Pro members can see the explanation. | Pro members can see the explanation. |