Education Management Information Systems Officer

Support system refinements and enhance user experience for Class Map.

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UNESCO - United Nations Educational, Scientific and Cultural Organization

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Application deadline 22 days ago: Wednesday 13 May 2026 at 00:00 UTC

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Overview

Support system refinements and enhance user experience for Class Map.

You have:

  • Expert technical guidance in implementation of education management information systems.
  • Ability to gather user feedback and propose system improvements.
  • Experience in conducting trainings and workshops related to data management.
  • Familiarity with Myanmar education context and data reporting standards.
  • Strong stakeholder engagement capabilities.
  • Ability to implement data quality assurance procedures.

Contract

This is a UNV contract. More about UNV contracts.

Class Map is currently being utilised by over 250 non-state schools across 12 states and regions in Myanmar. The app functions as a simplified EMIS, enabling schools to record daily attendance, develop school improvement plans, and report on emergencies. A recent review of the application identified the need for further enhancements to improve functionality, user experience, data quality, and reporting features, as well as strengthened user support during scale-up. The UNV will contribute to addressing these gaps by supporting system refinements, coordinating with technical partners, and assisting with the effective rollout and adoption of ClassMap in target schools.

Under the overall authority of the Regional Director of the UNESCO Regional Office in Bangkok and Office for UN Coordination in Asia and the Pacific (hereinafter called UNESCO), the direct supervision of the Head of UNESCO Project Antenna Office in Yangon and in close collaboration the Project Lead for Systems Strengthening, the UN Volunteer will undertake the following tasks:

• Provide expert technical guidance and oversee implementation of the recommendations outlined in the Comprehensive Review of Class Map Report.

• Work collaboratively with the Class Map software development company, the World Food Programme and other stakeholders to facilitate implementation of system up-grades, enhance platform functionality, co-develop user guides, and review Myanmar language content for accuracy and clarity.

• Conducts trainings and workshops for Class Map users to enhance their data man-agement and analysis skills and to build their capacity on effective use of the Class Map system and interpretation and application of education data.

• Gather user feedback and propose improvements to enhance Class Map’s relevance and usability for local stakeholders.

• Ensures the accuracy, completeness, and timeliness of Class Map data by implement-ing data quality assurance procedures.

• Advise on improvements to the offline functionality of Class Map.

☒ Accountability ☒ Adaptability and Flexibility ☒ Building Trust ☒ Client Orientation ☒ Commitment and Motivation ☒ Commitment to Continuous Learning ☒ Communication ☒ Creativity ☒ Ethics and Values ☒ Integrity ☒ Knowledge Sharing ☒ Planning and Organizing ☒ Professionalism ☒ Respect for Diversity ☒ Technological Awareness ☒ Working in Teams

• Education data management and MIS reporting • Implementation of Education Management Information Systems • Stakeholder Engagement • Education Planning and Management

The UNESCO Myanmar Project Office is located around 4km from the Yangon city center (Sule Pagoda), in a safe and tranquil area close to the UNDP compound and two major Embassies (Germany and Japan) as well as one of the most popular places in Yangon – Kandawgyi Lake. The office complies with the safety and security requirements of the United Nations Department of Safety & Security (UNDSS).

An increasing number of apartments with one or two bedrooms can be found in Yangon. Real estate agents are easily available to support the search for housing options. Another way is to join relevant Facebook groups, where property owners usually advertise vacant apartments. For a one- or two-bedroom apartment, the rent may cost around USD 500 to USD 1,500 per month, depending on the conditions and location. Generally, Yangon city is relatively safe compared to other cities of similar size in the region.

Usually, the most convenient way to commute is by taxi, which is about USD 2 one way from city center to the office. Plenty of taxis can be hailed in the streets or arranged using mobile applications such as GrabTaxi easily. Public buses, less than USD 0.2 one way, are also available but usually it may take at least ten minutes to walk to the office from the nearest bus stop. Having a private car is not necessary in Yangon.

Potential interview questions

Can you describe a time when you enhanced a system's functionality based on user feedback? This question assesses your practical experience with system improvements through user input. Be specific about the feedback received and detail the changes made.
What strategies would you use to conduct effective training for users of an information system? The interviewer wants to know your approach to user training and capacity building. Pro members can see the explanation.
How do you ensure data quality while managing an information system? Pro members can see the explanation. Pro members can see the explanation.
Describe your experience in collaborating with stakeholders on a project. What methods did you use? Pro members can see the explanation. Pro members can see the explanation.
How would you approach enhancing the usability of an information system? Pro members can see the explanation. Pro members can see the explanation.
Give an example of a successful implementation of a technical recommendation you made. What was the outcome? Pro members can see the explanation. Pro members can see the explanation.
What tools do you use to manage and analyze data effectively? Pro members can see the explanation. Pro members can see the explanation.
In your view, what are the key elements of successful education management information systems? Pro members can see the explanation. Pro members can see the explanation.
Added 1 month ago - Updated 21 days ago - Source: unv.org