Education Information Management Officer Tripoli Libya

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Position: Education Information Management Officer

Reports to: Education Project Manager

Supervision of: None

Department. Education

Duty Station: Tripoli

Duty Travel: When required by supervisor

Duration and type of contract:Until Dec 31, 2024

The Information Management Technical Officer will work under the supervision with the Education Project Managerand in coordination with Educationcoordinator and M&ETeam. S/he will help coordinate data and information management between the education programme team. S/he will support the Education Coordinator data collection, storage, and reporting.

S/he will supportthe various data collection exercises undertaken by the programme on a daily basis.

Qualifications

Critical Interfaces

By interfaces, NRC meansprocesses and projectsthat are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Core Competency Staff
• M&E Department Team

Competencies

Competencies are important in order for the employeeand the organization to deliver desiredresults. They are relevant for all staff and are divided into the following two categories:

Professional Competencies

These are skills,knowledge and experience that are importantfor effective performance.

Generic professional competencies for this position:

• Bachelor Degree in relevant field
• Experience with qualitative and quantitative data collection and analysis;
• Experience with data management techniques;
• IT skills (knowledge of Excel essential, knowledge of Accessor other databasesystem preferred; knowledge of SPSS or other data analysis software a bonus)
• Understanding of key privacyand information management ethical concerns and ability to manage information management activities within ethical guidelines;

Context/specific skills, knowledge and experience

• Knowledge of the contextin Libya desired;
• Experience with mobile data capture desired;
• Fluency in English and Arabic both written and verbal
• Strong organisational and team workingskills
• Attention to detail
• Good cultural awareness and sensitivity, as well as highly approachable, trustworthy and understanding of the principles of confidentiality

Behavioral Competencies (max 6)

These are personal qualities that influence how successful peopleare in their job. NRC’s Competency Framework states 12 behavioral competencies, the following are essential for this position:

• Build meaningful relations
• Act with integrity
• Deliver results

Performance Management

The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRC’s Performance Management Framework. The following documents will be used for performance reviews:

• The Job Description
• The Goals and Performance Plan
• The NRC Competency Framework

Responsibilities

Generic responsibilities

• Support in the designof data capture processes;
• Support PDM and PC in the supervision of data captureprocesses to ensurethey are implemented according to plans and agreed standards;
• Follow up with teamsfor updates on data entry and filing
• Validate data entered by project team under the supervision of the officer
• Maintain CC files, data bases, and other archivesdocumenting project progress;
• Ensure team members are trained and familiar with the templatesand tools to be used correctly
• Maintain the CC specificportion of data capture, analysis, and warehousing platforms (e.g. Mobenzi and BOX) is well organized and accessible;
• Help organize and undertake surveys, FGDs, and questionnaires to monitor programme implementation and impact; ensure collation of results
• Ensure compliance with NRC data policies;
• Liaise with other units on areasof common responsibility;
• Any other relevant dutiesas requested

Specific responsibilities

• Responsible for data entry for program
• To work closelywith Field teams to ensurethat the information from the field is able to be quickly transferred to database systems
• To undertake community/field visits with field staff when requested
• To report daily/weekly progressto line manager
• Any other tasks delegated by education coordinator or manager to support educationstaff in the field