Economic Empowerment Navigator

Job Description

IRC Background: The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. Founded in 1933, the IRC has a presence in over 40 countries and 27 offices in the United States; the IRC leads the way from harm to home. Domestically, our offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

Job Overview: Under the supervision of the Senior Financial Coach, the Economic Empowerment Navigator will teach and assist clients on consumer privacy right, banking education, and digital literacy. The navigator will also devise a linguistically and culturally responsive curriculum from trusted sources such as, Privacy Rights Clearinghouse, Consumer Action. The navigator will inform clients of their rights and protections under California law, with a focus on safeguarding personal and financial data. They will develop materials in relevant client languages and will provide 1:1 assistance for clients whose privacy rights have been violated. The navigator will also conduct training in common digital literacy and general banking transactions.

Major Responsibilities:

- Implement and conduct classroom-based courses, breakout room content, and 1:1 sessions that are based on the P3R curriculum and IRC banking curriculum. - Utilize online databases to set class schedules and lessons, and oversee class operations. - Keep accurate attendance records and conduct client pre- and post-assessments, including data entry - Design, coordinate, and implement supplemental workshops for cases that require additional support and information. - Assist in the development and implementation of monthly trainings for all eligible clients. - Onboard and train volunteers and interns to teach P3R Curriculum and banking education successfully both virtually and in-person. - Consistently update P3R curriculum to meet the needs of the English learning community and include adult learning practices. - Successfully track attendance and follow-up with necessary staff with relevant client updates. - Use ETO and any other funder required databases to track client services, outcomes, and metrics. - Monitor and adhere to the program budget throughout the project duration. - Participate in all-staff/ program meetings. - Other related duties as assigned.

Position Reports to: Senior Financial Coach Position directly supervises: Interns and volunteers

Indirect Reporting: Economic Empowerment & Education Manager, Site Director Other Internal and/or external contacts:

Internal: IRC program staff, interns and volunteers External: Community partners and economic empowerment programs.

Job Requirements:

- Undergraduate degree in Teaching, Finance, Business or an equivalent field of study. - Intermediate level of digital literacy required. - Highly motivated with an ability to work independently, develop new classes and programming, and be a self-starter, maintaining responsibility for multiple tasks. - Demonstrated relevant work experience in teaching multi-cultural populations on relevant topics. - Prior experience providing direct service to underserved or refugee populations preferred. - Knowledge and experience with an array of workforce and financial topics, including job readiness training and financial capabilities curriculums. - Previous multi-cultural experience and demonstrated ability to communicate well with people of varied backgrounds strongly preferred. - Strong written and verbal communication skills required. - Extensive experience in presenting, teaching, and leading training workshops. - Excellent computer skills, particularly Word and Excel required. Prior experience using tracking systems. - Commitment to teamwork and collaboration across all IRC programs. - TESOL Certification preferred. - Attention to detail and ability to efficiently and accurately organize, track, and communicate information.

Working Environment:

- Blended virtual and office work environment coupled with regular travel in and around the service delivery area. - Regular travel requires bank tours with partner and clients up to two times per month.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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