Economic Empowerment Casework Assistant

Support case management and employment services for low-income immigrants.

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IRC - The International Rescue Committee

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Overview

Support case management and employment services for low-income immigrants.

You have:

  • Up to one year of combined job related training and experience, ideally in social services or humanitarian relief.
  • Fluency in English, both spoken and written; additional languages preferred (Tigrinya, Amharic, Farsi, Dari, Pashto, Spanish).
  • Detail-oriented with proven ability to meet deadlines.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook).
  • Reliable access to transportation.

Job Description

Job Overview/Summary: The Casework Assistant provides direct support to the Economic Empowerment team to facilitate case management and employment services to low-income immigrants in the Bay Area.

Major Responsibilities: Responsibilities may include, but are not limited to:

· Assisting the Economic Empowerment team in the provision of case management such as transportation orientation, digital access, enrollment in English classes, access to public benefits, and related activities that support clients in overcoming barriers to employment

· Assisting the Economic Empowerment team in the provision of employment services including one-on-one job searching, enrollment in job readiness training, referrals to jobs, and related activities that support client access to sustainable employment.

· Assisting with the timely completion of client Casenotes, documentation, County reports, and general data entry.

· Other duties as needed.

Key Working Relationships:

Position Reports to****: Early Employment Coordinator

Position directly supervises: n/a

Indirect Reporting: n/a Other Internal and/or external contacts:

Job Requirements:

· The skills and knowledge typically acquired through the equivalent of up to one year of combined job related training and experience. Ideally, a significant portion of this experience will have been gained in social services, humanitarian relief, public service, or other not-for profit environment.

· Fluent in English, both spoken and written; fluency in the languages spoken by client populations: Tigrinya, Amharic, Farsi, Dari, Pashto, or Spanish is preferred

· Detail oriented with the proven ability to meet deadlines.

· Proficient in Microsoft Office applications (Word, Excel, Outlook).

· Reliable access to transportation

Working Environment: Standard office work environment, with visits to local social service agencies, retail establishments, client housing and other locations as needed.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#LI-GR1

Qualifications

Potential interview questions

Can you describe a situation where you had to assist someone in overcoming an employment barrier? This question assesses your problem-solving skills and experience in a relevant context. Provide a specific example detailing the challenge faced and your approach to assist the individual.
How do you ensure accuracy and attention to detail in your work? The interviewer wants to gauge your organizational skills and work ethic. Pro members can see the explanation.
What strategies do you use to build rapport with clients from diverse backgrounds? Pro members can see the explanation. Pro members can see the explanation.
Added 3 years ago - Updated 1 year ago - Source: rescue.org