Driver and Support Services Assistant, DPS/CSS

Contract

This is a G-3 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 3 years of experience, depending on education.

Salary

The salary for this job should be more than 6,134 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting The work of the International Trade Centre (ITC) is focused on delivering ‘Export Impact for Good’. We target the private sector, trade support institutions and the promotion of government policies which contribute to competitive trade and sustainable and inclusive development. We support developing and transition countries in seeking out and promoting export opportunities – leading to economic growth, job creation and poverty reduction. If you are a passionate and committed individual who wants to make a lasting difference, then ITC is the place to be.

Internal Services is part of the Central Support Services (CSS), Division of Programme Support (DPS). CSS supports ITC's substantive divisions in the fulfillment of the organization's mandate and in their activities related to programme delivery by providing timely, efficient, reliable and cost effective travel, procurement, registry, messenger, building maintenance and security services through implementation of client-oriented, transparent and accessible procedures, compliant with related United Nations rules and regulations.

Responsibilities Under the direct supervision of the Supervisor, Internal Services Subunit and under the general guidance of the Head of Travel and Internal Services, the incumbent will:

• Drive vehicles safely for the transport of authorized personnel, particularly high ranking officials of ITC, Executive Director and Deputy Executive Director.

• Make regular deliveries of parcels and documents.

• Make minor purchases and collect urgent purchases from local suppliers as requested. Collect goods from the customs with due regard to customs regulations and formalities.

• Take care of day-to-day maintenance of the assigned vehicles, perform minor repairs and arrange for other repairs, ensure that the vehicle is kept clean.

• Log official trips, daily mileage, gas consumption, oil changes, greasing as required.

• Ensure that the steps required by the rules and regulations (host country traffic regulations) are taken in case of involvement in an accident.

• Upon request, support the CSS Helpdesk Management, monitor internal requests for support services posted under the on-line CSS helpdesk and take action as required. Support the Access Card management system and ITC garage administration. Support corporate ITC local events. Participate at the public tender opening. Ensure the international despatch of documents and parcels. Support mailing and archiving activities.

• Perform other duties as required.

  Competencies - PROFESSIONALISM: Good knowledge of administrative services and operations management desirable. Knowledge of driving rules and regulations. Knowledge of the area and the current condition of roads and highways, security and safety awareness; familiarity with frequently traveled routes and routines of the more senior staff or the officers. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

• COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

• TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

• CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

  Education High school diploma or equivalent.

  Job - Specific Qualification A drivers license B or higher is required.

  Work Experience A minimum of two years of relevant experience in driving is required. Note: A university degree may be accepted in lieu of the years of relevant experience.

  A minimum of two years of relevant experience in administrative or customer services is desirable.

  A minimum of two years of relevant experience in mail/freight services is desirable.

  Experience of an ERP system is desirable.

  UN experience common system experience is desirable.

  Languages For the position advertised, fluency in either English or French language is required; and knowledge of the other is desirable. Knowledge of another official United Nations language is an advantage.

  Assessment Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

  Special Notice The conditions of service are governed by the United Nations Staff Rules and Regulations. This is a fixed term appointment for an initial period of one (1) year available from 01 June 2024. ITC champions workforce diversity, inclusion, gender equality and gender parity and considers all qualified persons - of all genders - equally, including those with disabilities, without discrimination or prejudice of any kind. ITC also offers attractive flexible work arrangements to help promote a healthy work/life balance and to allow all staff members to express and develop their talents fully. Applicants will be contacted only if they are under serious consideration. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.

For information on salary and entitlements, please consult the International Civil Service Commission website: http://icsc.un.org

United Nations Considerations In accordance with the United Nations Staff Regulations and Rules, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

Candidates will not be considered for employment with ITC if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Applicants are urged to carefully follow all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on "Manuals" hyper-link on the upper right side of the Inspira account-holder homepage.

The evaluation of applicants will be conducted based on the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances, and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee ITC does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ITC are fraudulent and should be disregarded.