Donor Care & Development Intern

Overview

Support donor communication and management activities for UNHCR.

You have:

• Recent graduate or current student in a graduate/undergraduate program from an accredited university.
• Completed at least two years of undergraduate studies in a field relevant to UNHCR work.
• Proficiency in Microsoft Office 360 (Excel, Words, PowerPoint and Outlook).
• Familiarity with media design platforms such as Canva.
• Proficient in English - both writing and conversation.
• Not eligible if related to a current UNHCR staff member.

Deadline for Applications

October 15, 2025Hardship Level (not applicable for home-based)

A (least hardship)Family Type (not applicable for home-based)

FamilyStaff Member / Affiliate Type

InternshipTarget Start Date

2025-10-01Terms of Reference

UNHCR, the UN Refugee Agency, is offering a full-time internship with the Private Sector Partnerships service under the Division of External Relations in Kuala Lumpur, Malaysia. Established in December 1950, UNHCR is a global organization dedicated protecting people forced to flee their homes because of conflict and persecution. UNHCR currently operates in over 130 countries, protecting millions of people by responding with lifesaving support, safeguarding fundamental human rights and helping them build a better future. Title: Donor Care & Development Intern Duty Station: Kuala Lumpur, Malaysia Duration: 4 months Contract Type: Internship Expected start date: 1 September 2025 Organizational context/Background Information UNHCR, the UN Refugee Agency, launched its Private Sector Partnerships (PSP) activities in Malaysia in 2017 to secure financial contributions from Individual donors as well as Corporates and Foundations. The development of this market will support the global organization in expanding its supporter base and building a stable and predictable income stream from the private sector within Malaysia. Ultimately this will mean UNHCR Malaysia can provide even more support to refugees and other persons of concern. As of 2025, UNHCR Malaysia has been growing in individual donor support, through monthly donations. Donor Care & Development (DCD) team is a newly set up team in 2025, to manage its pool of individual donors – through retention, development and engagement activities – with donor-centric communications to cultivate loyalty. This intern post will be supporting duties rising from DCD’s core duties, supporting the team in managing its donor communication programs. It will be The position This position will take up duties arises from donor recruitment and donor loyalty activities. The incumbent's role, in relation to this requirement, is to support the expansion of UNHCR PSP programme in Malaysia, making use of all possible opportunities that may arise through various fundraising activities. Duties and responsibilities Donor Communication (50%): • Manage donor email enquiries. • Research and development of donor content via internal media library. • Manage and analyse donor communication engagement for online and offline communication channels. • Support in communications – emails and direct mails. Donor Management (40%): • Assist in monitoring, analysing and consolidating donor data from both external and internal platforms. Other ad-hoc tasks as required (10%). Minimum qualifications required In order to be considered for an internship, candidates must meet the following eligibility criteria: • Be either a recent graduate (having completed their studies within two years of applying) or a current student in a graduate/undergraduate school programme from a university or higher education facility accredited by IAU/UNESCO; and • Have completed at least two years of undergraduate studies in a field relevant or of interest to the work of UNHCR. NOTE: An individual whose father, mother, son, daughter, brother or sister is a staff member of UNHCR, including a Temporary Appointment holder or a member of the Affiliate Workforce, is not eligible for an internship. Desirable qualifications and skills • Proficiency in Microsoft Office 360 (Excel, Words, PowerPoint and Outlook). • Familiar with media design platforms such as Canva. • Proficient in English – both writing and conversation. Conditions The internship is for four months with the start date expected to be in September 2025. It is a full-time role with working hours starting from 9:00am to 6:00pm, Monday to Friday (40 hours per week). Allowance: Interns who do not receive financial support from an outside party will receive a monthly allowance of RM 2,132.84 to partially help to cover the cost of food, local transportation and living expenses. Location: This internship is to be based in the UNHCR Malaysia Office in Kuala Lumpur, Malaysia. Visas and Residencies: As the given duty station is Kuala Lumpur, applicants should be able to demonstrate permission to reside and legally work in the Malaysia at the point of application for duration of the internship. Obtaining and renewing current visas and residence permits including all associated costs, are the primary responsibility of the intern. UNHCR may assist by providing supporting documentation if needed. Insurance: Interns are fully responsible for arranging medical insurance covering the full internship. A copy of proof of valid medical insurance covering the period of the

Internship Agreement is required by UNHCRStandard Job Description

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Other information

This position doesn't require a functional clearance Remote

No

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Potential interview questions

Added 9 months ago - Updated 9 months ago - Source: unhcr.org