Dispatch Assistant (Surface Transport Unit)
Assist in the operations of UNAMA's vehicle dispatch service.
Overview
Assist in the operations of UNAMA's vehicle dispatch service.
You have:
- Progressively responsible experience in ground transport related functions.
- Field experience in transport functions is a plus.
- Adhere to UN safety procedures and regulations in relation to transport.
- Ability to conduct training and briefings for UNAMA driving tests.
- Ability to prepare dispatch monthly reports.
- Ability to monitor the driver permit database.
Contract
This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.
The United Nations Assistance Mission in Afghanistan (UNAMA) assists the people of Afghanistan in laying the foundations for sustainable peace and development in the country. UNAMA’s current mandate comprises the following priorities: the provision of good offices; support for the organization of future elections; strengthening capacity in the protection and promotion of human rights, including the protection of children affected by armed conflict and prevention of child recruitment; support for gender equality and women’s and girls’ empowerment; the coordination and facilitation of humanitarian assistance; and support for Afghanistan’s development and governance priorities, including the rule of law, transitional justice as an essential component of the ongoing peace process, budget execution, and the fight against corruption throughout the country. The Security Council also recognized that the renewed mandate of UNAMA is in support of Afghanistan’s full assumption of leadership and ownership in the security, governance, and development areas."
Under the direct supervision of Fleet Operations Manager of Surface Transport unit the UN Volunteer will undertake the following tasks:
• Assist the Fleet Operation Manager in the control of the daily running of UNAMA’s vehicle dispatch service in Kabul; • Inspect the vehicles regularly, for maintenance schedule, unreported accidents/incidents and operational readiness of the vehicles; • Assist in the coordination of the driver assignment and the transportation of UNAMA Intl. staff between UNAMA compounds to/from work, VIP and/or UNAMA guests on official duties, road missions etc; • When required, conduct briefings and prepare candidates for UNAMA driving tests; Assist with road safety campaign, training and briefings; • Ensures that all United Nations safety procedures, rules and regulations in relation to Transport are adhered to; • Assist national Dispatcher with tasking of national staff drivers at Kabul Dispatch offices; • Monitoring of driver permit database, ensuring no person is driving/operating UNAMA transport equipment without valid UN driver’s permit; • Assist with preparation of Dispatch monthly reports (vehicle utilization, kilometer usage, POL consumption etc); • Assist in the training and mentoring of National Staff Personnel undertaking similar functions; • Perform various other functions related to the post as directed by your supervisor.
Communication, Planning and Organizing, Professionalism
Progressively responsible experience in ground transport related functions. Field experience is a plus.
Afghanistan is classified as a hardship duty station with a volatile security environment. Living and working conditions for UN volunteers with UNAMA are similar to those of other internationally recruited staff members. Volunteers are provided with safe accommodation within a well-secured compound in Kabul, which offers good infrastructure and amenities.
UNAMA’s administrative and technical support offices are located at the UNOCA compound on Jalalabad Road, situated some distance from central Kabul. Stringent security measures are in place across the country, and movement for UN volunteers, as with other UN staff, is highly restricted. Walking is virtually prohibited due to security concerns.
Before moving into any accommodation, UN volunteers must comply with the Minimum Operational Residential Security Standards (MORSS). The UNAMA Security section will provide these guidelines during the initial security briefing upon arrival.
Upon arrival, volunteers will be accommodated in UNV-designated rooms within the UNOCA compound for a fixed charge of US$10 per day (US$300 per month), excluding food. The compound features two cafeterias, a restaurant, a “Superette,” and three small shops offering a variety of imported canned and frozen foods. There is also a daily fresh vegetable market. Additionally, the compound includes a social center, a gym, and a library with books managed by the Welfare Office.
Most staple items such as rice, meat, vegetables, cooking oil, and salt are commonly available in local markets. A new minimarket at UNOCA provides basic goods, and several UN-cleared supermarkets are located in Kabul, Jalalabad, and Mazar-i-Sharif.
Afghanistan experiences hot, dry summers and cold, wet winters. Both summer and winter clothing, along with insulated boots, are essential. Most common consumer goods can be found in Kabul and other regions.
Afghanistan is a unique country, and UNAMA is a distinctive UN mission that demands more stamina, commitment, and flexibility than other locations. Adapting to hazardous and harsh conditions with limited comfort is crucial for making life manageable and affordable in this environment.
Potential interview questions
| Can you describe a time when you had to manage a challenging operational issue? | This question assesses your problem-solving skills in a transport management context. | Share a specific example detailing the challenge, your approach to resolving it, and the outcome. |
| How do you ensure safety compliance in transport operations? | Safety is critical in transport; this question evaluates your understanding of safety protocols. | Pro members can see the explanation. |
| Describe your experience with vehicle maintenance and inspection. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize tasks in a busy operational environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies would you use to train new drivers? | Pro members can see the explanation. | Pro members can see the explanation. |