Director UNOCC - CHIEF OF SERVICE, POLITICAL AFFAIRS
Lead and manage 24/7 operations of the UNOCC, enhancing its crisis response capabilities
Overview
Lead and manage 24/7 operations of the UNOCC, enhancing its crisis response capabilities
You have:
- An advanced university degree (Master’s degree or equivalent degree) in Political Science, International Relations, Business Administration, Management, Data Science, Information Science or related fields.
- A minimum of fifteen years of progressively responsible experience in international affairs, information management, analytics, security or intelligence, including policy-oriented work at the national and the international levels.
- Experience in risk and crisis management including knowledge of risk modelling and simulation.
- Experience in qualitative and data-driven reporting.
- At least one year of experience in a UN peacekeeping or similar field operations.
- Fluency in oral and written English is required.
- Knowledge of a second UN language is desirable.
Contract
This is a D-1 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 15 years of experience, depending on education.
Salary
The salary for this job should be between 226,009 USD and 285,201 USD.
Salary for a D-1 contract in New York
The international rate of 128,707 USD, with an additional 75.6% (post adjustment) at this the location, applies. Please note that depending on the location, a higher post adjustment might still result in a lower purchasing power.Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.
More about D-1 contracts and their salaries.Org. Setting and Reporting This position is located in the United Nations Operations and Crisis Centre (UNOCC). The Director of the UNOCC reports to the Assistant Secretary-General for Strategic Coordination through the Director of Strategic Planning and Monitoring in the Executive Office of the Secretary-General (EOSG). The incumbent keeps the Director for Coordination and Shared Services (ODCSS) of the Departments of Political and Peacebuilding Affairs and Peace Operations (DPPA-DPO) regularly informed, with regard to services for the peace and security pillar. The UNOCC receives strategic oversight from a Client Board of principals from each of the client entities.
UNOCC provides global situational awareness crisis and risk management, as well as facilitates cross-pillar decision-making in the UN. The UNOCC is a multi-party entity, which includes the Peacekeeping Situation Centre (SitCen) and staff members seconded by client entities.
Responsibilities As the Director of the UNOCC, the incumbent is responsible for directing and managing the 24/7 operations of the Centre, further enhancing its role as the information and crisis hub at UN Headquarters and realigning its capabilities, in line with organizational strategies, to serve senior UN management and clients as a centre of excellence for cross-pillar decision-making support on developments in the field. In this context, s/he is responsible for fostering the long-term development of the UNOCC, facilitating client engagement on all aspects of the Centre, incl. through the high-level UNOCC Client Board. This includes championing and implementing strategic changes to the Centre as directed by the UNOCC Client Board, including as a result of a review of the UNOCC or as a requirement for the implementation of the Secretary-General’s Data Strategy, as well as his digital and innovation initiatives. Accountable to UN leadership and the UNOCC Client Board, the Chief of Service of the UNOCC directs and manages her/his team to ensure the Centre delivers:
- Support to senior management in gaining a common picture of the situation in the field through evidence-based, data-driven and insight-rich products that facilitate cross-pillar situational awareness, analysis and decision-making in management fora and client entities by leveraging internal/ external sources, incl. UN reporting from countries with Peacekeeping Operations, Special Political Missions or a UN country team presence;
- Services that enhance cross-pillar information sharing, data management and analytics in support of the Strategic Coordination pillar of the Executive Office of the Secretary-General and all client entities, including maintenance of key reference data catalogues and other data-driven products that facilitate cross-pillar collaboration;
- Services that facilitate the scanning, early warning and tracking of cross-pillar risks and crises in the field, as well as the coordination of a timely and effective UN Headquarters’ response to crises in the field. This includes supporting the designated Crisis Manager and Crisis Coordinator including through advice on procedures; chairing the UN Crisis Management Working Group; ensuring the implementation of the UN Crisis Management Policy among all relevant entities and monitoring compliance; and supporting crisis preparedness through the delivery and facilitation of risk and crisis management tabletop exercises for the UN system, especially the Peace and Security pillar; In close consultation with the Director for Coordination and Shared Services in DPPA-DPO, the incumbent is also responsible for:
- Situational awareness & crisis management services, as well as backstopping of Joint Operations Centres (JOCs) / Joint Mission Analysis Centres (JMACs) in the field, through management of the Peacekeeping Situation Centre (SitCen). In this regard, the incumbent oversees SitCen operations, ensuring the appropriate coordination of activities, directing staff and addressing key issues in order to carry out the mandate of the SitCen;
- Ongoing advice to the Head of Department concerning evidence-based, data-driven and insight-rich reporting capabilities on peace and security and cross-pillar issues, ensuring the quality and relevance of situational reporting from peacekeeping operations in the field;
- Publication and distribution of summary situation reports and briefs, as well as the provision of briefings to senior department officials on peace operations and other areas relevant to UN work;
- Availability of cross-pillar data and information regarding humanitarian, development, human rights and operational topics to teams and clients the peace and security pillar;
- Effective collaboration and coordination with other offices and division in the UN Secretariat, UN Agencies, Funds and Programmes.
- Development and implementation of policies, procedures and products for responding to risks, emergencies and crises in the field;
- Acting as a point of reference for the establishment, functioning and strengthening of JOCs and JMACs in actual or potential peacekeeping operations, enhancing the professionalism of JOCs and JMACs through JOC and JMAC policies and guidelines, as well as through annual JOC and JMAC training courses.
- Other responsibilities as requested by the Under-Secretaries General or Director. With overall management responsibility, the incumbent ensures the high-quality functioning of the UNOCC, its business continuity and implementation of UNOCC policies and processes, delivering:
- Continuous improvement projects and programmes to enhance the capabilities of the Centre, in the areas of data, digital, innovation and results management;
- Development and continual updating of guidance documents, staff training and preparedness; Development of an appropriate operating budget, timely recruitment and selection of staff, and effective management of UNOCC staff, staff well-being, assets and other process improvement plans;
Management of seconded personnel from departments and entities across the UN system, which are under the operational direction of the UNOCC Director and have dual reporting lines to the UNOCC and their home entity.
Competencies Core Competencies:
PROFESSIONALISM - Knowledge and understanding of the UN system and peace and security, humanitarian, development and human rights operations. - Ability to develop and deliver strategies, policy, procedures, innovation and change management initiatives. - Ability to make decisions, formulate options and recommendations on operational and managerial issues. - Ability to guide the management, integration and analysis of data and information in support of decision-making. - Ability to coordinate / identify the data and information needs and interests of clients. - Ability to participate in the development of complex, clear and concise analytical products derived from qualitative and quantitative insights. - Ability to provide evidence-based briefs to management. - Commitment to incorporate gender perspectives and ensuring the equal participation of women and men in all areas of work.
PLANNING AND ORGANIZING - Develops clear goals that are consistent with agreed strategies. - Identifies priority activities and assignments. - Adjusts priorities as required. - Allocates appropriate amount of time and resources for completing work. - Foresees risks and allows for contingencies when planning. - Monitors and adjusts plans and actions as necessary. - Uses time efficiently.
CLIENT ORIENTATION - Identifies clients’ needs and matches them to appropriate solutions. - Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. - Keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to clients.
Managerial Competencies:
LEADERSHIP - Serves as a role model that others want to follow. - Is proactive in developing strategies to accomplish objectives. - Establishes and maintains relationships with a broad range of people to understand needs and gain support. - Anticipates and resolves conflicts by pursuing mutually agreeable solutions. - Drives for change and improvement; does not accept the status quo.
JUDGMENT & DECISION MAKING - Identifies the key issues in a complex situation, and comes to the heart of the problem quickly. - Gathers relevant information before making a decision. - Considers positive and negative impacts of decisions prior to making them. - Takes decisions with an eye to the impact on others and on the Organization. - Proposes a course of action or makes a recommendation based on all available information. - Checks assumptions against facts. - Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. - Makes tough decisions when necessary.
Education An advanced university degree (Master’s degree or equivalent degree) in Political Science, International Relations, Business Administration, Management, Data Science, Information Science or related fields. . A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience A minimum of fifteen years of progressively responsible experience in international affairs, information management, analytics, security or intelligence, incl. policy-oriented work at the national and the international levels is required. Experience in risk and crisis management including knowledge of risk modelling and simulation, is required. Experience in qualitative and data-driven reporting is required. At least one year of experience in a UN peacekeeping or similar field operations is required. Experience in advanced analytics, geospatial analysis, statistical methods is desirable. Experienced in digital- and data-driven organizational transformations is desirable. Experience in dealing with senior-level decision makers and interacting with military, police, and civilian personnel is desirable. Experience in supervising a team in an international, dynamic environment is desirable.
Languages English and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English is required. Knowledge of a second UN language is desirable.
Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice - Appointment or assignment against this position is for an initial period of one year. The appointment or assignment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.
An impeccable record for integrity and professional ethical standards is essential.
Staff members appointed to the current position are required to submit a financial disclosure statement upon assignment or appointment and annually thereafter.
Staff members of the United Nations Secretariat must fulfill the lateral move requirements to be eligible to apply for this vacancy. Staff members are requested to indicate all qualifying lateral moves in their Personal History Profile (PHP) and cover letter.
At the United Nations, all employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Potential interview questions
| Can you describe a specific crisis you managed and the steps you took to handle it? | This question seeks to understand your practical experience and decision-making process during a crisis. | Provide a detailed account of a crisis, focusing on your leadership, analysis, and outcome. |
| How do you prioritize tasks in a high-pressure environment? | The interviewer wants to assess your organizational skills and ability to function under stress. | Pro members can see the explanation. |
| What strategies do you use to ensure effective communication within your team? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience working with senior-level decision-makers. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you incorporate gender perspectives in your decision-making process? | Pro members can see the explanation. | Pro members can see the explanation. |