Director, Human Resources and Talent Management

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WHO - World Health Organization

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Application deadline 14 days ago: Friday 10 May 2024 at 21:59 UTC

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This is a D-2 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 16 years of experience, depending on education.


The salary for this job should be between 267,348 USD and 322,224 USD.

Salary for a D-2 contract in Geneva

The international rate of 143,813 USD, with an additional 85.9% (post adjustment) at this the location, applies. Please note that depending on the location, a higher post adjustment might still result in a lower purchasing power.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

More about D-2 contracts and their salaries.


The Department of Human Resources and Talent Management (HRT) is responsible for providing a sound, well managed, responsive and efficient organization-wide Human Resources Management strategy and global HR advisory services which support the work of WHO and its member states, encompassing, but not limited to: HR policy development, organizational design and job classification, talent management (including succession planning, global staffing, career development and training, rotation and mobility), application of the UN Common System's compensation and benefits, HR legal advisory services, administration of justice, global staff/management relations, and representation of WHO in inter-agency UN Common System HR initiatives.


  • Lead, manage and motivate the staff of the HRT, fostering teamwork and effective communications.
  • Design the workplans for the Department and manage the human and financial resources allocated to the Department, ensuring efficient and effective achievement of the expected results, including timely monitoring and reporting.
  • Lead the development of modernized approaches to manage the HR operations including the establishment and monitoring of service delivery Key Performance Indicators (KPIs).
  • Provide technical leadership and vision in the formulation of human resources management strategies, policies, procedures and systems linked to the strategic direction of WHO, in particular the General Programme of Work and the Programme Budget, taking into account the expectations and service to clients.
  • Ensure organization-wide implementation and consistent application of human resources management policies and practices and advocating within the Organization the need for sound human resources management at all three levels of the Organization.
  • Ensure and facilitate an open and transparent staff /management consultative process and harmonious relations.
  • Lead organizational transformation or change management initiatives involving HR issues, including addressing work/life balance; a healthy workplace; staff rotation and mobility; achieving geographic representation, gender equity and diversity targets; rewards and recognition; a harassment free environment; conditions of service and fair compensation and benefits; and managing fair, transparent organizational administration of justice and administrative review processes.
  • Support managers across headquarters Divisions and Departments in HR workforce planning, recruitment, and organizational design.
  • Promote the integration of Regional and Country Office perspectives and operational capacities of HR into the overall HR strategy and vision of the Organization.
  • Oversee the related components of the ERP system and other HR management systems to ensure proper functioning and design that meet operational and planning requirements, as the HR Business Owner.
  • Perform all other related duties as assigned.




  • Advanced university degree or equivalent in Human Resources Management, Business Administration, Public Administration, Law (relevant to human resource management), Psychology, Sociology, or related field relevant to the position.



  • At least 15 years progressively responsible professional experience in human resources management or related field, of which 5 years should be at a senior level in a large organization in the private or public sector in a multicultural work environment.
  • Demonstrated experience providing senior level advice and guidance to senior management/decision makers, managing human and financial resources, and in developing and establishing policies and strategies.
  • Demonstrated experience at the international level.


  • Experience working with the conditions of service of the UN common system or of international organizations/institutions or public sector would be an asset.
  • Experience in workforce planning and establishing modern proactive recruitment and staffing systems is desirable.
  • Experience in managing change in a large public, or private sector organization.


  • Proven leadership skills and extensive knowledge of and recognized authority in the field of human resources and change management.
  • Strong skills in developing, coordinating and establishing HR policies and strategies.
  • Demonstrated ability to lead and manage change in a complex organization.
  • Be a catalyst for change, action, partnership and innovation.
  • Demonstrated skills in strategic planning, effective decision-making and results and service-oriented action as well as in provision of administrative services, programme planning and management.
  • Ability to engage, build consensus and communicate effectively and diplomatically with staff, and various key partners and stakeholders.
  • Excellent team management, social intelligence, negotiation, communication and advocacy skills in an international or multicultural environment.
  • Strong skills and ability with respect to discretion and confidentiality.
  • Concrete knowledge and skills in the area of Enterprise Resource Planning, ERP systems and other modern IT systems.

WHO Competencies

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Creating an empowering and motivating environment
  • Building and promoting partnerships across the organization and beyond
  • Creating an empowering and motivating environment

Use of Language Skills


  • Expert knowledge of English.
  • Intermediate knowledge of French.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 117,280 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 8288 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level.

  • Only candidates under serious consideration will be contacted.

  • A written test and/or an asynchronous video assessment may be used as a form of screening.

  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

  • According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

  • Staff members in other duty stations are encouraged to apply.

  • The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

  • The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States ( are strongly encouraged to apply.

  • Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to

  • An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

  • Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

  • WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

  • The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

  • Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].

  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

  • For information on WHO's operations please visit:

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Added 1 month ago - Updated 14 days ago - Source: