DirectAccess, Microsoft Azure, NetMotion Consultant (11.5 mos. however, delivery-based up to 200 hrs only; Hybrid: Valencia, Spain and Off-Site/Remote)

Contract

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UNICEF works in some of the world's toughest places, to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a connected world

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias, or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic, and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education, and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. Therefore, the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

The overarching strategic goal of UNICEF's ICT Division (ICTD) is to transform and build partnerships with our stakeholders to successfully implement UNICEF programmes globally using innovative technology-enabled solutions.

Purpose of Activity/Assignment:

The purpose of this consultancy is to perform a detailed review of UNICEF’s Enterprise NetMotion deployment and support Core Infrastructure, SMEs in the overall re-design and Cloud infrastructure consolidation exercise.

Information gathered during the review will be used as a baseline for the design and implementation of this new Architecture having in mind the highest levels of service availability as well as conforming to current security best practices. On-site assistance during the implementation phase will be required.

This consultancy will be both onsite at UNICEF’s Valencia Office and off-site/remote. The Consultancy will cover the following areas: Microsoft Azure, NetMotion, DirectAccess, and Certificate Authority.

How can you make a difference?

This consultancy is expected to have a maximum duration of 11.5 months from the start date. The contract will be delivery based and paid based on hours worked i.e., although a longer PO coverage is indicated, only 200 hours is estimated.

Work Assignment Overview

The Consultant will report to the Systems Architect and Project Manager in the ICTD/Digital Core-Platforms and Service Delivery (PSD) Section in Valencia, Spain.

Activity 1 - NetMotion Consolidation

• Review the current Cloud (Azure) based enterprise NetMotion implementation.
• Develop target architecture for consolidation of 5-region based NetMotion implementation into a single global environment.
• Together with UNICEF SMEs build a detailed implementation/migration plan.
• Deliver, together with Core Infrastructure SMEs, on-site (Valencia, Spain) planned activities related to NetMotion upgrade and infrastructure consolidation with minimal down-time and/or end-user interruption.
• Upon completion/delivery, provide technical off-site support on demand.

Activity 2 – Technical Advice, Expertise and Support (on-demand)

• Continuous support in areas of DirectAccess & supporting infrastructure including Active Directory, DNS, PKI, SSL/TLS configuration, and load balancers.
• Collection and analysis of network and performance data when required
• Evaluation of existing deployment and compare to current implementation best practices.
• Identification of potential deployment issues and remediation options.
• Providing guidance for maintaining and supporting a secure, robust, and highly available DirectAccess, NetMotion, PKI solutions.
• As required, Investigate issues within the supported services, on-premises resources or Azure.
• As required, Review the current PKI environment and identify potential performance and/or maintenance enhancement. Discuss the Azure File sharing scenarios for NetMotion use.

Impact of Results

The ICT function supports UNICEF mission and strategic plan by enabling programme and operational effectiveness and efficiency through innovation, partnerships and providing ICT solutions and services in a timely, secure, and safe manner.

The key results have an impact in line with ensuring a seamless and secure hybrid cloud infrastructure in UNICEF. These key results have a direct link to ICTD’s strategic plan as it relates to the delivery of digital programs.

• NetMotion upgrade to 12.5, but mainly in consolidating the entire NetMotion environment from 5 Regions into one Global Region
• Certificate Authority migration to Valencia – critical service that should work for the very first time.

To qualify as a champion for every child you will have…

Professional Experience/Knowledge/Expertise/Skills required:

• 6+ years of experience implementing Direct Access, NetMotion at enterprise level and remote access VPN, Hyper-V and Hyper-V Virtual Networking, PKI, Windows Core Networking, and Infrastructure
• 3+ years of experience of cloud infrastructure Microsoft Azure, Azure virtual networking, and Amazon Web Service
• In depth knowledge on troubleshooting TCP/IP Protocol issues

Language Requirements:

• Good written and oral communication skills, with fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The UNICEF Level 1 competencies required for this post are the following:

1. Builds and maintains partnerships
2. Demonstrates self-awareness and ethical awareness
3. Innovates and embraces change
4. Drive to achieve results for impact
5. Manages ambiguity and complexity
6. Thinks and acts strategically
7. Works collaboratively with others

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

Please indicate your ability, availability, and daily/monthly rate (in US$) to undertake the terms of reference above. Applications submitted without a daily/monthly rate will not be considered.

Remarks:

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.