Direct Aid and Mobility Administrator
Coordinate visa and direct aid programs for beneficiaries.
Overview
Coordinate visa and direct aid programs for beneficiaries.
You have:
- Fluency in English and Russian; knowledge of Czech (native or advanced) is considered an advantage.
- Strong organizational skills and attention to details, with the ability to effectively manage multiple cases simultaneously.
- Emotional intelligence and resilience, maintaining clear professional boundaries while working sensitively with beneficiaries who may be experiencing stress or frustration.
- Comfort with routine and process-driven tasks, demonstrating consistency, reliability and accuracy in their work.
- Proven relevant experience in a similar role or field is considered a strong asset.
Description
Location: Prague Starting date: As soon as possible Type of contract: Full-time Duration: one year (with the possibility of an extension)
Salary: 42 000 - 45 000 CZK monhly gross
People in Need is calling for applications for the position of a Direct Aid and Mobility Administrator at the Centre for Human rights and Democracy (HRD). The primary goal of People in Need's Centre for Human Rights and Democracy is to support independent individuals and groups in countries with repressive regimes who are the target of persecution, harassment, or arrests because of their opinions or activities, and to strengthen civil society in countries that are going through democratic transformation. The main programmatic focus of the Centre includes:
Capacity building for civil society organisations and support for their activities
Emergency direct aid and psychosocial support to politically persecuted individuals and their families
International advocacy in support of civil society and human rights topics
Main Duties & Responsibilities:
Mobility programme:
Collect, review and submit applications to relevant institutions
Communicate with government institutions to follow up on applications and resolve issues
Provide guidance to beneficiaries on relevant procedures and requirements
Direct aid programme:
Reviewing Applications & Strategic Thinking (reading the application, discussing them with PMs, trying to deep in to the context…)
Clarifying Needs & Estimating Costs with Beneficiaries (understanding details from the application, clarifying needs, costs etc.)
Verification of Background (contacting partners, reference contacts, going through internet/social media etc.)
Administration (preparing applications for signature, preparing contracts, discussion about payment method, being in touch with finance team, anonymizations, filling tracking tables etc.)
Reaching out back to beneficiaries for confirmations, reporting, rejecting applications
Answering Beneficiary’s random questions
Self-Organization & Workflow Management
Internal Process Discussions (e.g., guidelines, improvements)
Benefits
We offer:
Possibility to work in a well-established NGO with an international outreach
Interesting and meaningful job in a team of experienced and highly motivated people
Space for personal development, growth and building a professional network
Flexible working hours and possibility to work partly from home
Team supervisions and individual psychosocial support for staff
25 days of paid leave per year, 3 sick days, 3 study leave
Are you intrigued by this position? Send us your motivational letter and CV.
For more information on our Centre for Human Rights and Democracy please check our website - https://www.peopleinneed.net/what-we-do/human-rights-support
Requirements
The ideal candidate will possess the following qualifications and qualities:
Fluency in English and Russian; knowledge of Czech (native or advanced) is considered an advantage.
Strong organizational skills and attention to details, with the ability to effectively manage multiple cases simultaneously.
Emotional intelligence and resilience, maintaining clear professional boundaries while working sensitively with beneficiaries who may be experiencing stress or frustration.
Comfort with routine and process-driven tasks, demonstrating consistency, reliability and accuracy in their work.
- Proven relevant experience in a similar role or field is considered a strong asset.
Potential interview questions
| Can you describe a time when you successfully managed multiple tasks simultaneously? | This assesses your organizational skills and ability to prioritize effectively. | Provide specific scenarios where you've managed several tasks at once and how you ensured completion. |
| How do you maintain professional boundaries when working with beneficiaries in distress? | The interviewer is looking for your emotional intelligence and resilience. | Pro members can see the explanation. |
| Tell me about your experience working in a non-profit or humanitarian setting. What challenges did you encounter? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to ensure accuracy and clarity when documenting processes? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you had to provide guidance to someone under stress. How did you approach it? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of a successful project where you had to work with government institutions? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you stay organized when dealing with fast-paced or unpredictable work environments? | Pro members can see the explanation. | Pro members can see the explanation. |
| What is your approach in verifying background information for beneficiaries who apply for aid? | Pro members can see the explanation. | Pro members can see the explanation. |