Digital Transformation Associate

Volunteering IT & Telecom

Overview

Support UNDP's governance and digital transformation initiatives in Bolivia.

You have:

• Demonstrated interest or experience in cybersecurity and information security fundamentals.
• Demonstrated interest or experience in digital transformation and e-government initiatives.
• Demonstrated interest or experience in digital governance, public sector innovation, or institutional modernization.
• Demonstrated interest or experience in data protection, digital risks, or responsible use of technology.
• Demonstrated interest or experience with ICTs and emerging digital solutions in development or public sector contexts.
• Good command of standard office and collaboration tools (Word, Excel, PowerPoint, Teams).
• Strong written and oral communication skills, with the ability to synthesize information.
• Willingness and motivation to learn and develop skills in cybersecurity and digital governance.
• Ability to work collaboratively in a team, under supervision, in a multicultural environment.
• Organizational skills and attention to detail.

Contract

This is a UNV contract. More about UNV contracts.

The Government of Bolivia has expressed a strong commitment to advancing digital transformation as a strategic priority to improve public sector efficiency, strengthen transparency and accountability, enhance service delivery, and promote inclusive development. In this context, the digitalization of public services, institutional modernization, and the use of emerging technologies are seen as key enablers for improved governance and increased citizen trust.

UNDP Bolivia supports national and subnational institutions in advancing digital transformation and e-governance initiatives, ensuring that these processes are inclusive, secure, and aligned with human rights and international standards. As digital technologies become increasingly embedded in public administration, cybersecurity, information security, and data protection have emerged as critical pillars for safeguarding digital public infrastructure and strengthening institutional resilience.

As part of its support to the Government, UNDP has successfully led and finalized a Digital Readiness Assessment (DRA), a comprehensive diagnostic process that assessed Bolivia’s digital ecosystem across key dimensions such as digital governance, digital public services, digital infrastructure, data, cybersecurity, skills, and innovation. The DRA provides evidence-based findings and strategic recommendations to guide the country’s digital transformation agenda.

Within this framework, the Associate Officer on Cybersecurity and Emerging Technologies will support UNDP’s governance and digital transformation portfolio by contributing to analytical work, coordination, and knowledge generation related to cybersecurity, digital governance, digital transformation, and emerging technologies. The role is designed as a learning and support position, offering hands-on exposure to UNDP’s work in strengthening secure and inclusive digital transformation processes in Bolivia, including follow-up actions linked to the DRA outcomes.

Under the direct supervision of the Project Coordinator, Governance portfolio, UNDP Bolivia, the UN Volunteer will undertake the following tasks:

i. Assist in the collection, organization, and preliminary review of information related to cybersecurity, digital governance, digital transformation, and emerging digital trends, under guidance from the supervisor. ii. Support the preparation and formatting of background notes, concept notes, briefs, and presentations related to digital security, e-government, data protection, and innovation, based on existing inputs and guidance. iii. Assist in compiling and organizing information on initiatives, stakeholders, and institutional frameworks related to cybersecurity and digital transformation at the national and subnational levels. iv. Contribute to the documentation and organization of good practices, lessons learned, and case studies on digital governance and cybersecurity from UNDP projects and partners. v. Provide logistical and coordination support for the preparation and organization of meetings, workshops, and coordination spaces with government counterparts, technical partners, and development actors, including note-taking and follow-up actions. vi. Support the monitoring and documentation of ongoing activities related to digital transformation and cybersecurity awareness, including the compilation of progress information and results. vii. Assist in drafting and editing communication and knowledge products, such as summaries, basic briefs, and presentations, aimed at strengthening understanding of safe, inclusive, and secure digital transformation. viii. Perform other related tasks as requested by the supervisor, within the scope of the assignment and in line with learning objectives.

During the first month of the assignment, the UN Volunteer will work closely with his/her direct supervisor to finalize an agreed-upon work plan. The work plan should outline key objectives and activities and include regular checkins with the supervisor to review progress and receive performance

Accountability Adaptability and Flexibility Building Trust Commitment and Motivation Commitment to Continuous Learning Communication Creativity Ethics and Values Integrity Knowledge Sharing Planning and Organizing Professionalism Respect for Diversity Self-Management Technological Awareness Working in Teams

Demonstrated interest or experience (up to three years) in:

• Cybersecurity and information security fundamentals
• Digital transformation and e-government initiatives
• Digital governance, public sector innovation, or institutional modernization
• Data protection, digital risks, or responsible use of technology
• ICTs and emerging digital solutions in development or public sector contexts

Skills in: * Ability to support research, data collection, and basic information organization * Capacity to assist in preparing reports, presentations, and briefing notes * Good command of standard office and collaboration tools (Word, Excel, PowerPoint, Teams) * Strong written and oral communication skills, with the ability to synthesize information * Willingness and motivation to learn and develop skills in cybersecurity and digital governance * Ability to work collaboratively in a team, under supervision, in a multicultural environment * Organizational skills and attention to detail

Bolivia is a multicultural and ethnically diverse country located in the heart of South America, with a population of approximately 12 million. La Paz, the seat of government and duty station for this assignment, offers a unique combination of indigenous heritage, vibrant urban life, and stunning natural surroundings. The climate is mild year-round, with cool dry winters (May–October) and a rainy summer season (November–April).

In terms of safety, La Paz is generally considered a safe city, and the UN system maintains regular operations in the country, supported by the United Nations Department of Safety and Security (UNDSS) office in Bolivia. The UNDP Bolivia Office is located in Calacoto, a quiet and safe residential neighborhood in the southern part of La Paz, approximately 6–8 km from the historic city center, with a travel time of 20 to 40 minutes by car. The city offers a variety of affordable transportation options, including taxis, public buses, and an extensive cable car network that connects key areas of La Paz and El Alto. The Calacoto area provides a wide range of housing options, supermarkets, restaurants, healthcare services, and recreational facilities suitable for international staff.

Bolivia offers a relatively affordable cost of living compared to international standards. Basic services (electricity, water, internet, gas), groceries, healthcare, and transportation are reasonably priced, allowing UN Volunteers to maintain a comfortable lifestyle within the standard living allowance. Detailed information on housing options, services, and onboarding will be provided to the selected candidate.

Visa process:

Once selected, the volunteer will receive an official letter of appointment that will allow them to request a "specific purpose visa" at the nearest Bolivian consulate to their place of residence (visa issuance times may vary according to the consulate's processing schedule).

Upon arrival in Bolivia, an accreditation process will be conducted at the Ministry of Foreign Affairs of the Plurinational State of Bolivia.

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Potential interview questions

Added 8 days ago - Updated 1 hour ago - Source: unv.org