Digital Solutions Officer SC8 | Kyiv, Ukraine

Programme & Policy

Overview

Manage technical coordination and implementation in digitization and identity management.

You have:

• University degree in a relevant field. Advanced degree is a plus.
• Minimum one year of professional experience in relevant field.
• Fluency (level C) in both in English and Ukrainian languages.

Career Opportunity: Digital Solutions Officer SC8 | Kyiv, Ukraine

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Всесвітня продовольча програма (ВПП ООН) - це гуманітарна організація ООН, яка надає продовольчу допомогу у вигляді грошової допомоги, сертифікатів або продуктів харчування громадам, що постраждали від війни. У своїй діяльності ВПП керується гуманітарними принципами нейтралітету, неупередженості, гуманності та незалежності. Спираючись на пристрасть, відданість та професіоналізм наших 24 000 співробітників по всьому світу, Всесвітня продовольча програма (ВПП) працює в понад 123 країнах і територіях, щоб доставляти життєво необхідну їжу людям, які залишилися переміщеними внаслідок конфлікту та знедоленими внаслідок катастроф. Крім того, ВПП допомагає окремим особам і громадам знайти кардинальні рішення для багатьох проблем, з якими вони стикаються, будуючи краще майбутнє.

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

🚩 Vacancy Announcement n°: 831535

📢 Job Title: Digital Solutions Officer

📌Type of Contract: Service Contract

➡️ Unit / Division: Programme Unit / WFP Ukraine

📍 Duty Station: Kyiv

➡️ Duration: 12 months (renewable)

⏰ Closing date: 20 February, midnight (Central European Time)

🇺🇦 The position is only open to Ukrainian nationals.

About WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do, and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.

What will you do in this position?

You will manage the technical coordination and implementation in digitization and identity management.

Why work with us?

The war in Ukraine has had drastic consequences, both for people inside the country and for those around the world dependent on its huge grain supplies. It is inflicting untold suffering on civilians, displace families, and disrupt supply chains and food production. It has caused one of the fastest forced population movements since the Second World War. Close to 6 million Ukrainians are still living as refugees across Europe, and almost 5.1 million are internally displaced. Many have lost their homes and livelihoods. As food production and supply lines are disrupted by fighting, many families in the east and south do not have reliable access to nutritious food.

WFP uses a flexible mix of food and cash assistance to support communities affected by the war wherever they are. This includes working with local partners to distribute food rations in areas near the frontline and providing cash transfers wherever people have access to banks and markets to buy food. Since March 2022, WFP has distributed food and cash assistance equivalent to 2.4 billion meals to families displaced and affected by the war, partnering directly with local responders.

➡️ WFP is a 2020 Nobel Peace Prize Laureate.

➡️ WFP offers a highly inclusive, diverse and multicultural working environment.

➡️ WFP invests in the personal & professional development of its employees through a range of trainings, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities.

➡️ A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

➡️ WFP offers a competitive benefits package including salary, leave plus a medical insurance.

How can you make a difference?

In this position, you will have to:

• Provide technical advice to Programme teams on the use of digital solutions and corporate IDM systems that can be applied to WFP Programme in Ukraine.
• Provide end to end operational support for smooth delivery of digital programming, including but not limited to, cash/in-kind beneficiary registry, SMS communications, digital cash transfers – while adhering to data assurance and security standards.
• Work with programme officers, data analysts and external partners to define technical requirements, support efforts in data transformation, deduplication, detecting anomalies, using data techniques, following up for further verifications and corrective actions.
• Provide 1st level support and problem analysis, diagnosis, and resolution of technical issues for end users. Escalate to appropriate persons and document standard procedures as required.
• Prioritize and follow up on all pending tickets and issues with service desk or relevant technical teams for resolution and closure.
• Prepare and deliver trainings on digital and IDM tools for cash transfer and in-kind digital programming. Provide training and coaching to WFP focal points and partners.
• Coordinate with IT operations team on the maintenance of systems and hardware to ensure technology is running effectively for field operations.
• Given the fluid context, support with all other needs as required.

To join us in saving lives, changing lives, you will have:

Education: University degree in a relevant field. Advanced degree is a plus.

Experience: Minimum one year of professional experience in relevant field. Experience working in cross-functional teams, project management, business analysis, and communicating business requirements to technical teams.

Language: Fluency (level C) in both in English and Ukrainian languages.

Standards of behaviour: The WFP Leadership Framework describes the common standards of behaviour that guide HOW we work together to accomplish our mission.

Leads by Example with Integrity

Drives Results and Delivers on Commitments

Fosters Inclusive and Collaborative Teamwork

Applies Strategic Thinking

Builds and Maintains Sustainable Partnerships

Lives the WFP values and shows humanity and integrity by role modelling care for others

Delivers on commitments and adapts readily to change

Is inclusive and collaborative, and contributes to a culture of learning and personal growth

Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things

Builds and nurtures external partnerships and collaborates with partners to deliver common objectives

Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP. Candidates’ alignment with these behaviours is assessed in our selection process.

Before you apply...

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

We aim to achieve parity and inclusion in our teams in Ukraine. WFP encourages female candidates and people with disabilities to apply.

WFP is committed to an accessible, inclusive recruitment process. Please contact us at global.inclusion@wfp.org to advise us of any disability-related reasonable accommodation or accessibility requests you may have. A member of the reasonable accommodation team will contact you to confidentially discuss your needs.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

How do you apply...

To be considered, you are invited to apply via WFP’s recruitment portal. CV and cover letter must be submitted in English language.

Only those who are short-listed candidates will be contacted for the next steps of our recruitment process.

We also encourage you to create your candidate profile and set up WFP job alerts to learn more about all the opportunities available to join us and make a difference in the lives of the people we serve.

Apply now

Potential interview questions

Added 2 years ago - Updated 1 year ago - Source: wfp.org