Digital Skills Trainer

Deliver digital skills training and assessments to clients.

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IRC - The International Rescue Committee

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Athens (Greece)

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Overview

Deliver digital skills training and assessments to clients.

You have:

Bachelor’s degree is preferred.
Experience with education and/or digital skills programming.
Previous experience working with vulnerable populations preferred.
Strong communication skills in English (written and spoken) mandatory.
Fluency in Farsi, French or other local languages is strongly preferred.
Proficient in general office software programs like MS Office suite, email, internet applications, etc.
Proven ability to work as a team member in a cross-cultural environment.
Detail oriented with excellent organizational skills, ability to multi-task and complete work in fast-paced environment.
Flexibility, openness to others and cultural awareness.
Must successfully complete criminal background check.

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Details

Job Description

- Adapt and contextualize existing computer/digital literacy curriculum for the training program; - Receive client referrals and conduct initial client assessments in collaboration with the Livelihoods Assistant and Senior Livelihoods Officer; - Deliver group instruction in Digital Skills, both in person and remotely, as necessary in English with the support of interpreters as needed; - Collaborate with job counselors to ensure foundational digital skills are aligned with job readiness programming goals; - Monitor and evaluate progress through client assessments and data tracking and complete a final program assessment; - Ensure that services are delivered in accordance with relevant quality assurance standards; - Participate in training and professional development relevant to the role; - Other related duties as assigned

Qualifications

- Bachelor’s degree is preferred; - Experience with education and/or digital skills programming; - Previous experience working with vulnerable populations preferred; - Strong communication skills in English (written and spoken) mandatory and fluency in Farsi, French or other languages of the local population is strongly preferred; - Excellent verbal and written communication skills; - Proficient in general office software programs e.g. MS Office suite, email, internet applications etc. - Proven ability to work as a team member in a cross-cultural environment; - Detail oriented with excellent organizational skills, ability to multi-task and complete work in fast-paced environment - Flexibility, openness to other and cultural awareness.

OTHER:

- Must successfully complete criminal background check.

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Potential interview questions

Can you describe a time when you adapted training materials for a diverse audience?	This question evaluates your adaptability and creativity in instructional design.	Provide specific examples of how you adjusted your approach based on audience needs.
How would you assess a client’s digital skills before training?	The interviewer wants to understand your assessment methods and criteria.	Pro members can see the explanation.
Describe how you would handle a situation where a client struggles with a digital skill.	Pro members can see the explanation.	Pro members can see the explanation.
What strategies would you use to ensure the delivery of quality training services?	Pro members can see the explanation.	Pro members can see the explanation.
How do you ensure effective communication in a multilingual training environment?	Pro members can see the explanation.	Pro members can see the explanation.