Digital Project Manager/Coordinator
Coordinate communications projects for UNEP.
Overview
Coordinate communications projects for UNEP.
You have:
- A master's degree in journalism, communication, international relations, social sciences, or other related field is required.
- A Bachelor's degree in combination with two additional years of relevant experience may be accepted in lieu of the Master’s degree.
- Minimum 4 years of progressively responsible experience in project management in a communications, media, or international organisation setting is required.
- Experience using project management and collaboration tools (e.g., Trello, SharePoint, or similar platforms) to support coordination, communication, and task tracking is required.
- Familiarity with UN system processes, terminology, and working environment is desirable.
- Experience with translation management systems, content management systems (CMS), or digital asset management (DAM) platforms is desirable.
- Fluency in written and spoken English is required.
- Knowledge of another official UN language is desirable.
Contract
This is a Consultancy contract. More about Consultancy contracts.
Result of Service
Enhanced visibility and timely delivery of UNEP’s digital and multilingual content through streamlined workflows, standardised procedures, and improved coordination across teams.
Work Location
NAIROBI
Expected duration
7 MONTHS
Duties and Responsibilities
The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. UNEP’s mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of governments and the international community for action. UNEP’s Communications Division communicates UNEP’s core messages to all stakeholders and partners, raising environmental awareness and enhancing the profile of UNEP worldwide. The Communications Division requires a Digital Project Manager/Coordinator to support the effective planning, coordination, and digital delivery of communications projects, with a focus on digital tool adoption, process improvement, workflow management, and cross-team collaboration. Under the supervision of the Head of Social Media, the consultant will perform the following duties: • Act as a coordinator for the language team, ensuring translation and review timelines are integrated into overall project schedules. • Facilitate workflows between language teams and content originators to manage turnaround times, priorities, and quality assurance steps. • Ensures the harmonisation of terminology, style guide usage, and editorial standards across language versions. • Map existing workflows across advocacy, language, editorial, design, web, multimedia and social media teams to identify inefficiencies and gaps. • Develop, document, and implement standardised operating procedures (SOPs) for recurring processes such as content review, translation requests, approvals, and publishing. • Maintain a centralized repository of project documentation, templates, and reference materials accessible to all team members. • Serve as the focal point for project management and collaboration tools (e.g. Trello, SharePoint, or equivalent UN systems). • Support onboarding staff tools; develop user guides and quick-reference materials. • Evaluate new tools or platforms and make recommendations to improve divisional efficiency • Track deliverables, deadlines, and dependencies across multiple teams and workstreams. • Facilitate regular coordination meetings, prepare agendas, and circulate meeting notes and action items. • Act as a coordinator for the language team, ensuring translation and review timelines are integrated into overall project schedules. • Facilitate workflows between language teams and content originators to manage turnaround times, priorities, and quality assurance steps. • Ensures the harmonisation of terminology, style guide usage, and editorial standards across language versions.
Qualifications/special skills
A master’s degree in journalism, communication, international relations, social Sciences, or other related field is required. A Bachelor’s degree in combination with two additional years of relevant experience may be accepted in lieu of the Master’s degree. Minimum 4 years of progressively responsible experience in project management in a communications, media, or international organisation setting is required Experience using project management and collaboration tools (e.g., Trello, SharePoint, or similar platforms) to support coordination, communication, and task tracking is required. Familiarity with UN system processes, terminology, and working environment is desirable. Experience translation management systems, content management systems (CMS), or digital asset management (DAM) platforms is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For this post, fluency in written and spoken English is required; knowledge of another official UN language is desirable.
Additional Information
Not available.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Potential interview questions
| Can you describe a time when you managed a project involving multiple stakeholders? | This question assesses your project management and coordination skills. | Provide examples of successful projects and how you facilitated communication between parties. |
| How do you ensure deadlines are met when working on a team project? | The interviewer wants to know your approach to time management and collaboration. | Pro members can see the explanation. |
| What experience do you have in using digital collaboration tools? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a challenge you faced in managing workflows and how you resolved it. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you employ to ensure effective communication among teams? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you handle conflicting priorities from multiple stakeholders? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you improved a process in your previous roles? | Pro members can see the explanation. | Pro members can see the explanation. |
| What is your understanding of UNEP’s mission and how it relates to this position? | Pro members can see the explanation. | Pro members can see the explanation. |