Digital Hub Operational Manager

Contract

This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be between 125,902 USD and 162,325 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Digital Hub Operational Manager reports to the Deputy Director of UNRWA Affairs (Programme) in Lebanon Field Office and receives strategic direction from the Chief Information Officer and the Director of Digital Impact, Technology and Innovation Department-HQA.

Responsibilities

• Provides managerial, operational, and technical leadership to UNRWA Youth Digital Hub, including strengthening the capacity of UNRWA youth programme staff and strengthening the capacity of Digital centers to better serve Palestine refugees youth populations. - Focuses on youth digital workforce development programming in UNRWA Lebanon. This includes working directly with both Palestine refugees’ teens and youth, and helping to deliver UNRWA upskills digital education, digital job placement, and mentoring programs. Is responsible for building and maintaining crucial relationships with UNRWA schools and TVET, as well as partners, digital partners, and local and global businesses to support Work-Based Learning opportunities. - In line with UNRWA relevant innovation and digital policies, and under the direction of the Head of Field Programme Support Office, takes the lead in the development of and compliance to Digital Hub policy, strategy and procedures for youth skills and upskills development and work across UNRWA Lebanon Digital Hub/s. - Collaborates with businesses, community, education programme personnel, and families to actively promote the Digital Hub programmes. - Facilitates the placement of teens and youth into the digital global workforce and follows up on their progress with employers. - Identifies upskilling opportunities based on job market evolutions and identifies, manages and collaborates with vendors and partners to ensure efficient delivery. - Acts as a “Business Development Manager” to grow the Digital Hub operations with the view to help more Palestine refugees. - Performs other duties as may be assigned by the supervisor.

Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. i. Applying Technical Expertise ii. Creating and Innovating iii. Formulating Strategies and Concepts iv. Leading and Supervising v. Analyzing vi. Delivering Results vii. Creating and Maintaining Impact and Partnership viii. Ability to work effectively in a team environment and lead cross-functional teams. ix. Strong computer literacy, including Microsoft Outlook, Word, Excel, PowerPoint, and Google Applications. x. Knowledge of any other operating systems as well as programming would be desirable. For guidance on how to prepare for competency-based interviews: https://careers.un.org/lbw/home.aspx?viewtype=AYI

Education

An advanced university degree (master’s degree or equivalent) from an accredited educational institution in IT, Human Resources Management, Organizational Development, Business Administration, Public Administration, Education, or a closely related field.

Job - Specific Qualification

Not available.

Work Experience

A minimum of seven years of progressively responsible and relevant professional experience in leading and implementing comprehensive upskilling/digital programmes, or relevant experience in the digital economy is required. Job Placement in the digital economy: Track record of establishing and maintaining partnerships with local and/or global digital employers and/ or the digital market is required. Job Placement in the digital economy: Experience with the use of micro-tasking platforms would be is desirable. Experience in outreach and recruitment of participants, with a focus on inclusivity and diversity via a variety of online and offline platforms is desirable. Ability to manage programme operations, budget, and resources effectively is desirable. Strong record-keeping skills with the ability to maintain accurate and detailed records of programme activities is desirable. Experience in facilitating and supporting assessments and gathering feedback from programme participants and employers is desirable. Proficiency in preparing and submitting regular reports, including quantitative and qualitative data inputs for grants and reports is desirable. Knowledge of the mandate and mission of UNRWA as well as the cultural, political and social environment in which it operates is desirable. Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of citizenship is required.

Languages

Excellent command of spoken and written English

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract and Duration: Temporary Appointment for 6 months with the possibility of further extension, subject to availability of funds, need and performance. Applicants have to complete the Personal History Profile (PHP) in Inspira in order to be considered. The PHP should be completed with full relevant work experience as per the requirements in the Job Opening, in order to be considered. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for temporary appointments to the same post or a similar post. Join our eco-friendly organization dedicated to environment sustainability and targeting to be plastic free by 2025. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.