Digital Communications Assistant

Volunteering Communications & PR

Overview

Support WHO Angola in enhancing digital communication and visibility.

You have:

• Manage and regularly update the World Health Organization (WHO) social media platforms.
• Develop and implement digital content calendars aligned with WHO priorities and campaigns.
• Produce digital communication materials, including graphics, social media cards, photo stories, infographics, and other multimedia products.
• Produce and edit short videos, interviews, and audiovisual materials for health campaigns and strategic communication.
• Develop innovative and creative digital communication ideas and storytelling approaches to increase audience engagement and visibility.
• Create engaging multimedia content to strengthen WHO visibility, reach, and public interaction across digital platforms.
• Monitor digital engagement, media trends, misinformation, and audience interaction across platforms to support evidence-based communication.
• Strengthen WHO's digital visibility, audience reach, and engagement across social media and online platforms.
• Fostering integration and teamwork with different stakeholders.
• Proven interpersonal skills and good spoken and written communication skills.
• Commitment to continuous learning and adapting to changes in the work environment.

Contract

This is a UNV contract. More about UNV contracts.

The World Health Organization (WHO) was established on 7 April 1948, a date now commemorated annually as World Health Day. Today, WHO works in more than 150 countries to promote health, keep the world safe, and serve vulnerable populations, with the goal of advancing universal health coverage, strengthening protection from health emergencies, and improving health and well-being for all.

WHO Angola is one of the most visible United Nations agencies in the country, reflecting its strong technical collaboration with the Government of Angola, active engagement with communities and partners, and dynamic communication and visibility efforts. The Organization supports the Government across a wide range of public health priorities, including primary health care, immunization, disease prevention and control, health systems strengthening, outbreak response, emergency preparedness, and humanitarian response.

In this context, digital communication plays a critical role in promoting accurate public health information, increasing public awareness, supporting emergency communication efforts, and strengthening the visibility of WHO’s work and partnerships. WHO Angola also works closely with a range of development partners, including the European Investment Bank, the Government of Japan, and other international and national stakeholders, making strong donor visibility and strategic communication essential.

The UNV Digital Communication Assistant will support WHO Angola in strengthening its digital presence, public engagement, multimedia storytelling, and visibility efforts across communication platforms. The role will contribute to ensuring effective communication of WHO and Government-led health initiatives, promoting partner visibility, and supporting timely and impactful communication during campaigns, missions, public health events, and emergency responses.

Within the delegated authority and under the supervision of the External Relations Officer or his/her designated mandated representative(s), the UNV Digital Communication Assistant will:

• Manage and regularly update the World Health Organization (WHO) social media platforms

• Develop and implement digital content calendars aligned with WHO priorities and campaigns

• Produce digital communication materials, including graphics, social media cards, photo stories, infographics, and other multimedia products

• Produce and edit short videos, interviews, and audiovisual materials for health campaigns and strategic communication

• Develop innovative and creative digital communication ideas and storytelling approaches to increase audience engagement and visibility

• Create engaging multimedia content to strengthen WHO visibility, reach, and public interaction across digital platforms

• Support the development of press releases, web stories, impact stories, presentations, and other communication products

• Monitor digital engagement, media trends, misinformation, and audience interaction across platforms to support evidence-based communication

• Support the communication and visibility of WHO events, campaigns, and public health observances

• Manage and maintain the WHO country office website and undertake other communication-related tasks as assigned by the supervisor

• Strengthen WHO's digital visibility, audience reach, and engagement across social media and online platforms

• Increase production and dissemination of timely, accurate, and engaging digital communication content on priority public health issues and WHO programmes

• Improve public access to quality health information through innovative multimedia storytelling, audiovisual products, and digital campaigns

• Enhance creativity and innovation in WHO digital communication approaches, including the development of new content formats and audience engagement strategies

• Strengthen coordination and collaboration with partners, media, UN agencies, and stakeholders to promote public health priorities and WHO visibility

• Commitment to WHO’s values and objectives

• Ability to work flexibly within short deadlines in a changing environment with competing priorities

• Share a results-oriented work ethic

• Fostering integration and teamwork

• Ability to Create an empowering and motivating environment

• Fluency in using Outlook, Word, Excel, and PowerPoint

• Professionalism: demonstrated understanding of operations relevant to WHO technical capabilities or knowledge relevant or transferrable to WHO procedures and rules; discretion, political sensitivity, diplomacy, and tact to deal with clients; ability to apply good judgment; ability to liaise and coordinate with a range of different actors, especially in senior positions;

• Integrity: demonstrate the values and ethical standards of the UN and WHO in daily activities and behaviors while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behavior; does not abuse power or authority.

• Teamwork and respect for diversity: the ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality, and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues;

• Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in expertise; ability to adapt to changes in the work environment.

• Planning and organizing effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities;

• Communication: proven interpersonal skills; good spoken and written communication skills, including the ability to prepare clear and concise reports; ability to conduct presentations, articulate options, and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups;

• Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary;

• Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity, and self-reliance; and commitment towards WHO mission and vision, as well as to the UN Core Values.

• Strong skills in graphic design, visual content production, and video editing for digital platforms and campaigns.

• Demonstrated creativity and innovation in developing engaging digital communication and multimedia content.

• Extensive experience in managing social media platforms, digital engagement, and online visibility strategies.

• Experience supporting event communication, visibility, and coordination, including coverage of meetings, campaigns, and public events.

• Previous experience working within the United Nations (UN) system, non-governmental organizations (NGOs), or international and multicultural environments is highly desirable.

• Ability to work effectively in a fast-paced environment, including missions, events, campaigns, and emergency-related activities, with strong communication, teamwork, and organizational skills, and willingness to learn and adapt to feedback.

As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials.

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Potential interview questions

Added 2 days ago - Updated 2 hours ago - Source: unv.org