Digital Communications and Community Outreach Coordinator

Entry

Overview

Develop and manage communication strategies for Youth Co:Lab.

You have:

• Bachelor’s or Master’s degree in communication, journalism, marketing, digital media studies, public relations, social sciences, political science or any other related fields
• 2 years of relevant experience if candidate only has a Bachelor’s degree
• Prior experience related to developing social media strategies and campaigns including monitoring and evaluation of these campaigns
• Prior experience in multimedia creation including videos and graphic designs and website management
• Excellent English language skills required, particularly in writing and proof-reading
• Graphic design software skills including Adobe, Canva
• Skills on social media management platforms such as Hootsuite
• Data analysis skills such as Google Analytics

Contract

This is a IPSA-8 contract. This kind of contract is known as International Personnel Services Agreement. It is normally internationally recruited only. It usually requires 1 years of experience, depending on education. More about IPSA-8 contracts.

Background

Instructions to Applicants: Click on the "Apply now" button. Input your information in the appropriate Sections: personal information, language proficiency, education, resume and motivation. Upon completion of the first page, please hit "submit application" tab at the end of the page. Please ensure that CV or P11 and the Cover letter are combined in one file.

The following documents shall be required from the applicants:

Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.

A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.

Portfolio of work that comprises only of work that has been previously published online by a digital media platform or website or in a publication. Unpublished work need not be shared.

Travel:

Remote working, UNDP will cover the cost of travel of the individual to the duty station, as well as their return to their home upon completion of their services. Travel costs are covered only in the event that the function will be undertaken physically in the duty station and excludes working from home arrangements.

Office/Unit/Project Description

UNDP on the ground in more than 170 countries provides a global perspective and local insight to help empower lives and build resilient nations. Across Asia and the Pacific, UNDP helps countries build and share their own solutions to urgent development challenges, supporting coalitions for change and connecting individuals and institutions so they can share knowledge, experience, and resources.

In the Asia and Pacific region, UNDP drives one of the largest youth movement for empowerment, equality, social inclusion, and social justice (Youth Co:Lab). The programme empowers and invests in youth, so that they can accelerate the implementation of the SDGs through leadership, social innovation, and entrepreneurship. Working with partners in government and the private sector, UNDP is co-creating national and regional programmes positioning young people front and center to solve the region’s pressing problems. Through our country offices we are working with young people to build entrepreneurial skills and capacity, help governments increase engagement with young people by creating supportive policy and regulatory environments; and covering with private sector and academics to create an enabling ecosystem for young social entrepreneurs.

Over the last 4 years, Youth Co:Lab has been implemented in 25 countries and territories in Asia and the Pacific. The national dialogues, regional summits and social innovation challenges have reached over 75,000 participants. The initiative has benefitted over 8,000 young social entrepreneurs and helped to launch or improve over 1,000 youth-led social enterprises. Youth Co:Lab has also established partnerships with 192 key ecosystem players through a Youth Empowerment Alliance.

Communications will play a significant role in highlighting the successes of this commitment and collaboration, by demonstrating the impact of the partnership and progress across the region. For this, UNDP is seeking the services of a Digital Communications and Community Cutreach Coordinator to improve and manage the social media and website of the project, including production of graphic designs, videos and relevant content for these platforms.

Institutional Arrangement

The Digital Communications and Community Outreach Coordinator will report to the Regional Youth and Civil Society Specialist with the close supervision of Regional Communications Advisor and Regional Youth Project Manager and work in close collaboration with the UNDP country offices and other key parties. The success of the project depends on the timely delivery of each component. The Digital Communications and Community Outreach Coordinator should ensure timely identification of potential risks and signal any delays in deliverables. The contract will be effective immediately upon signature by UNDP.

Duties and Responsibilities

Scope of Work

Scope 1 - Develop and implement a comprehensive social and digital media plan for Youth Co:Lab

• Manage social media platforms and related online/digital presence, including supporting the management of website for content dissemination, amplification and digital visibility;
• Collect and analyze social media data to discover trends and adapt social media strategies and Youth Co:Lab’s Communications Plan accordingly;
• Conduct monthly media monitoring and tailor Youth Co:Lab’s activities based on results. Reactively post about relevant topical issues on appropriate social media channels;
• Update Youth Co:Lab’s Branding Guidelines. Monitor and ensure the integrity of the branding practices are implemented by all country offices and relevant partners in collaborated initiative and events;
• Provide communications support for Youth Co:Lab’s National Dialogue or any related events with BRH, UNDP Country Offices, Youth Focal points and Stakeholders;
• Based on the project activities (events, national dialogues, research etc.), develop and coordinate social media campaigns and dissemination;
• Support with events planning and creating marketing collateral for national and regional dialogues;
• Promote the project across all online and offline Youth Co:Lab channels;
• Support UNDP Country Offices and UNDP Regional teams by cross promoting their work on RBAP social media and web-based platforms;
• Ensure quality control of communications products (including newsletters, strategies, publications, infographics, videos and related content) produced at Regional and Country Office level.
• Ensure political or programmatic sensitivities are taken into consideration and addressed in digital content production. Liaising with the donor to ensure content is approved and maintaining close communication with the donor of upcoming visibility opportunities, events, and campaigns.

Scope 2 – Develop and implement an engagement plan for Youth Co:Lab in order to build an engaging online and offline community of youth entrepreneurs in the region

• Support internal communications (Youth Unit newsletter, relevant posts on Yammer and other UNDP internal platforms, etc.);
• Support Country offices and other UNDP Youth Initiatives by providing trainings to young participating, generating content and support to maintain their marketing and communication products;
• Maintain media mapping exercises and implement best practices to Youth Co:Lab’s online activities;
• Develop strategic content and campaigns to reach new target audiences according to Youth Co:Lab’s thematic focus and themes;
• Monitor and evaluate the engagement on our communcaition channels.
• Conduct a review of best practices from other organizations (UN family and externals) to learn and curate experiments to increase the engagement

Scope 3 – Lead the creation of relevant Graphic Design and Video Production

• Design creative graphics, marketing banners, posters, GIFs and animations for Youth Co:Lab ‘s communication collaterals, social media and events in alignment with existing communications strategy to support building awareness and amplify the objectives and intentions of the project;

• Coordinate and support Country offices with design support and ensure the consistency and standardization of Youth Co:Lab’s visual identity in communication products are up to par.

• Oversee and support UNDP country offices in producing vidoes to highlight impact stories

• Campaign Videos: produce and edit video content for communications campaigns using stock footage.
• Video Curation: curate and repurpose existing Youth Co:Lab video content for new campaigns.

Scope 4 – Manage the website by maintaing and updating content for all sections of website to ensure it is up-to-date and accurately represents progress and successes of Youth Co:Lab and its partners.

Competencies

UN CORE VALUES AND COMPETENCIES

Professionalism: Shows pride in work and achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication:Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify and exhibits interest in having two-way communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed.

Client Orientation: Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients' needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.

Required Skills and Experience

Min. Academic Education

• Bachelor’s or Master’s degree in communication, journalism, marketing, digital media studies, public relations, social sciences, political science or any other related fields

Min. years of relevant Work experience

• Experience in communications related work (Candidate should have prior experience in writing and editing long-form content, including but not limited to articles, blogs, newsletters and managing social media campaigns) If candidate has only Bachelor’s degree, 2 years of relevant experience is required.

Required skills and competencies

• Prior experience related to developing social media strategies and campaigns (including monitoring and evaluation of these campaigns)
• Prior experience in multimedia creation (videos, graphic designs) and website management
• Working knowledge on communication products, writing standards and terminology of development organizations and/or private sector

Desired additional skills and competencies

UNDP Core Competencies

• Innovation: Ability to make new and useful ideas work
• Leadership: Ability to persuade others to follow
• People Management: Ability to improve performance and satisfaction
• Communication: Ability to listen, adapt, persuade and transform
• Delivery: Ability to get things done while exercising good judgement

Functional/Technical Competencies

• Communications and social media skills
• Ability to work with diverse teams
• Excellent writing skills and the ability to work independently
• Strong presentation skills
• Ability to work under pressure and meet targets in a tight deadline

Additonal Skills

• Graphic design packages such Adobe, Canva
• Social media management platform skills such as Hootsuite
• Data analysis skills such as google analytics

Required Language(s) (at working level)

• Excellent English language skills is required (particularly on written English for writing and proof-reading)

Professional Certificates

• Any Certifications related to web and social media management is an asset

Apply now

Potential interview questions

Added 4 years ago - Updated 1 year ago - Source: jobs.undp.org