Digital Communication Support for Ebola Response

Support UNICEF South Sudan's communication effort for Ebola awareness.

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UNICEF - United Nations Children's Fund

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Home-based;

Volunteering

Application deadline 1 month ago: Friday 17 Jul 2026 at 00:00 UTC

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Overview

Support UNICEF South Sudan's communication effort for Ebola awareness.

You have:

Background in communication, public health, social sciences, media, or related fields is desirable
Experience in social media management or digital communication
Experience in public health communication or community engagement is an asset
Fluency in English required
Knowledge of local South Sudanese languages is an asset
Strong written communication skills
Ability to work independently and meet deadlines

Contract

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Details

South Sudan remains vulnerable to infectious disease outbreaks, including Ebola Virus Disease (EVD), due to weak health systems, population movement across borders, and limited access to accurate health information in remote communities. Misinformation and low risk perception can delay early detection and timely care-seeking. In collaboration with the United Nations Volunteers (UNV) programme, UNICEF South Sudan is implementing a digital awareness campaign to strengthen Ebola preparedness and response through risk communication and community engagement (RCCE). The initiative aims to leverage the reach and creativity of online volunteers to disseminate accurate information, promote preventive behaviours, and counter misinformation across digital platforms.

The purpose of this assignment is to support UNICEF South Sudan’s communication and RCCE teams in designing and implementing a dynamic digital awareness campaign on Ebola prevention and response.

Online volunteers will contribute to:

• Increasing public awareness of Ebola risks and prevention measures • Promoting early detection and timely health-seeking behaviour • Combating misinformation and harmful rumours • Strengthening engagement with communities through digital channels

Duties and Responsibilities

Content Development

• Develop engaging and culturally appropriate digital content (graphics, captions, short videos, infographics) • Simplify technical health information into clear, audience-friendly messages • Adapt content for different platforms (Facebook, WhatsApp, X, Instagram, etc.)

Social Media Engagement

• Disseminate approved Ebola awareness messages through personal and community networks • Encourage interaction and engagement using approved messaging • Promote consistent campaign hashtags and branding

Misinformation Monitoring

• Identify misinformation and rumours related to Ebola circulating online • Report trends and support the development of corrective messaging

Campaign Support

• Participate in virtual briefings and coordination sessions • Contribute creative ideas to improve campaign reach and impact • Support timely dissemination of messages during alerts or updates

Data and Feedback

• Track basic engagement metrics (likes, shares, comments where applicable) • Provide feedback on community perceptions and information gaps

Expected Outputs

• Regular production of high-quality digital communication materials • Increased visibility and engagement of Ebola awareness messages • Identification and reporting of misinformation trends • Weekly updates on activities and engagement results

Online volunteers will work under the guidance of UNICEF South Sudan’s Communication/RCCE team. Orientation, briefing materials, and approved messaging toolkits will be provided. Volunteers will coordinate remotely with designated focal points.

Education

Background in communication, public health, social sciences, media, or related fields is desirable Experience

• Experience in social media management or digital communication • Experience in public health communication or community engagement is an asset

Skills

• Strong written communication skills • Creativity and ability to simplify complex information • Familiarity with social media platforms and tools • Ability to work independently and meet deadlines

Language Requirements

• Fluency in English required • Knowledge of local South Sudanese languages is an asset

Competencies

• Communication • Teamwork • Client orientation • Creativity and innovation • Accountability

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Potential interview questions

Describe a time you used social media effectively for a campaign.	The interviewer wants to know about your practical experience in leveraging social media for communication.	Share specific examples of campaigns you've managed and the outcomes.
How would you combat misinformation in a digital campaign?	The interviewer is assessing your problem-solving and analytical skills in communication.	Pro members can see the explanation.
What strategies would you use to engage communities online?	Pro members can see the explanation.	Pro members can see the explanation.
Can you provide an example of simplifying complex information for a broader audience?	Pro members can see the explanation.	Pro members can see the explanation.
What role does creativity play in your communication strategy?	Pro members can see the explanation.	Pro members can see the explanation.
How do you track the effectiveness of your digital content?	Pro members can see the explanation.	Pro members can see the explanation.
Have you ever worked in a team to achieve communication goals?	Pro members can see the explanation.	Pro members can see the explanation.
What challenges do you anticipate in promoting public health information online?	Pro members can see the explanation.	Pro members can see the explanation.