DIGITAL COMMUNICATION OFFICER (CAP), P2, TA, Kinshasa, DRC, 11 months, Open for non-DRC nationals only

Contract

This is a P-2 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 2 years of experience, depending on education.

Salary

The salary for this job should be between 94,852 USD and 128,833 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, an advocate!

How can you make a difference?

Under the supervision of the Chief of Communication, the Digital Communication Officer will provide professional communications support in delivering effective digital outreach, with the objective of promoting awareness, understanding, support and respect for children’s and women’s rights. She/he will also be accountable for content for different social media channels, monitor performance and participate in the design and implementation of digital communication campaigns, including online media plans for different communication and visibility plans with different stakeholders.

Duties include:

Strategy implementation and campaigns

1. Develop and implement a digital communication strategy in line with the communication and advocacy priorities in the country, particularly social media through competitive research, platform determination, benchmarking, messaging and audience identification
2. Monitor current events, public opinion and press, identifies issues and trends, and advises management on appropriate digital media response
3. Analyse implementation and impact of UNICEF DRC’s social media presence and produce detailed monthly reports and analysis using online monitoring tools
4. Lead web content development and integration for UNICEF campaigns to support achievement of UNICEF advocacy goals
5. Partner with DGCA, Programme, Country and Regional colleagues to create compelling content, landing pages and microsites for campaigns, partnerships, reports and critical UNICEF initiatives

Content creation and outreach

1. Build the online community through social media platforms
2. Oversee the management of UNICEF DRC’s digital media platforms including uploading audio and video ; monitoring sites and moderating social media forums
3. Ensure content is aligned with UNICEF's 'voice', messaging and strategic direction, paying attention to sensitive issues and maintaining UNICEF style and factual accuracy
4. Ensure the promotion of the content published by the community animators on Pona Bana
5. Manage social media communication and develop relationships with key partners and donors to maximize visibility and traffic UNICEF DRC’s platforms – including ambassadors and influencers

Capacity building and support

1. Supervise the digital communication team in order to be able to communicate quickly and effectively on emergency situations (epidemics, natural disasters, conflicts, etc.);
2. Contribute to the development and application of guidelines, procedures and governance standards;
3. Provide support to Country and Programme colleagues to ensure a constant stream of content from the field, as well as the Pona Bana community animators if needed.

To qualify as an advocate for every child you will have…

• A minimum of five (5) years of progressively responsible and relevant professional work experience in communication, digital engagement, social media, marketing.
• Master’s degree in international relations, development studies, journalism, political science; or other fields related to this position
• Excellent writing and editing, including a strong understanding of online storytelling and news, as well as a solid fact-checking and copy-editing background.
• Knowledge of international development, humanitarian issues and children’s rights.
• Developing country work experience and/or familiarity with emergency.
• Fluency in English and French are required.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable and qualified female candidates are encouraged to apply.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.