Digital Asset Specialist - Portland, OR; or a remote location within the United States

Description

Location: Portland, OR; or a remote location within the United States

Valid unrestricted work authorization in the country in which you will be based (United States) is required at the time of application for this position.

Position Status: Full-time, Exempt, Regular (The assignment is expected to last up to 18 months, depending on business needs)

Salary Level: US: Starting salary for this role will be $55,600 to $66,025 commensurate on experience.

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Department

The Marketing & Communications department’s purpose is to amplify and support Mercy Corps’ mission and strategic goals by raising flexible funds, strengthening supporter partnerships, and raising our global profile and influence, and fostering team collaboration and connectivity.

We boldly share Mercy Corps’ global impact with our audiences, with a focus on building trust, engagement, and long-term relationships among our global team members and with our supporters. We inspire and motivate financial support and partnership through transparency, inclusivity, creativity, and best-in-class storytelling.

We engage prospects and supporters through a multi-channel, user-driven approach, communicating information that represents Mercy Corps’ best work and global culture, on key issues that donors care about. We work across teams to protect Mercy Corps’ reputation and safeguard our ability to operate.

The role of the Marketing team is to guide the direction of Mercy Corps global brand and develop and implement strategies to promote brand awareness and drive a sustainable base of unrestricted financial support, particularly among mass-market supporter audiences.

The Position

The Digital Asset Specialist will be a key part of the Marketing Operations team, supporting the successful day-to-day operation of Mercy Corps’ digital asset management system (DAMS). In close collaboration with the Digital Asset Manager, the Digital Asset Specialist will ensure that new assets are added to the system in a timely manner, that existing assets are organized, and that the system is operating smoothly. They will also respond to asset-related requests and provide DAMS-related support for our teams across the globe. In doing so, the Digital Asset Specialist will become an expert on Mercy Corps’ digital asset management processes and technologies, brand photo and video styles, and standards on ethical storytelling.

The Digital Asset Specialist position will play a key role in supporting the Marketing Operations team during a significant project, and therefore this role is being hired for a specific period of assignment. The assignment is expected to last up to 18 months, depending on business needs.

Essential Responsibilities

• Gather, upload, ingest, and share out new assets into the DAMS.
• Apply metadata and keywords to assets in the DAMS according to existing schemas.
• Ensure existing assets and metadata meet quality and organizational standards.
• Respond to content requests from around the organization, researching and sharing relevant assets according to users’ needs.
• Facilitate the submission of new content from Mercy Corps team members across the globe.
• Serve as a point of contact for Mercy Corps team members with questions about the DAMS.
• Work with the Digital Asset Manager to develop, implement, and document new and existing processes, standards, and functionality in the DAMS.

Supervisory Responsibility

The Digital Asset Specialist has no supervisory responsibility.

Accountability

Reports Directly To: Digital Asset Manager.

Works Directly With: Director of Global Photography, Senior Global Content Producer, Creative Team.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• Associate or bachelor’s degree in photography, design, marketing, library science, or related field.
• 2+ years of experience working directly with a digital asset management system (Brandfolder, Widen, NetX, Bynder, etc.).
• Experience working with metadata and taxonomy principles is a plus.
• Practical understanding of current multimedia file types and specifications.
• Working knowledge of Adobe Photoshop, Adobe Lightroom, or equivalent photo editing software.
• Working knowledge of Photo Mechanic is a plus.
• Working knowledge of Microsoft Office (especially Excel) and Google Docs.
• Strong communications skills; written and verbal.
• Ability to coordinate and collaborate with team members across a wide scope of experiences, cultures, and backgrounds.

Success Factors

The successful candidate will be someone with a keen interest in both digital asset management and Mercy Corps’ mission and work around the world. They will bring strong organizational skills and close attention to detail alongside excellent communication skills. They will have an eye for the creative arts—photography, video, design—and an ability to quickly learn about Mercy Corps’ brand, visual style and ethical creative guidelines.

The ideal candidate will be able to work both in close collaboration with others as well as independently, successfully contributing to the long-term success of the DAMS while ensuring day-to-day functions occur smoothly and reliably. They will approach the role with an open mind, both accepting and responding to feedback positively while being willing to offer constructive input of their own.

Living Conditions / Environmental Conditions

The position is based in Portland, OR or remote US-based locations and it may require up to 5% domestic travel.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.

Covid-19 Vaccine Policy for US-Based Employees

Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status. This policy is necessary to ensure not only the safety of our workforce, but the ongoing functionality of the organization.

This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.

For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.