Deputy Director - Corporate Services and Facilities Department (CSF)

Overview

Lead initiatives in corporate services and facilities for the IMF

You have:

• Master's degree in a related field required.
• 15 to 20 years of relevant work experience required.
• Proven leadership experience leading large, complex teams required.
• Strong interpersonal, communication, and influencing skills required.
• Experience with project management and large-scale outsourcing desired.
• Analytical skills and a track record of innovation in service delivery policies desired.
• Broad knowledge of IMF’s operations highly desirable.

Work for the IMF. Work for the World.

The International Monetary Fund (IMF) is seeking a Deputy Director for the Corporate Services and Facilities Department (CSF) which provides a wide range of services in support of the IMF’s business needs and the well-being of its employees.

The Department’s services range from day-to-day operations to large-scale initiatives in areas that include infrastructure and facilities management, hospitality, language services (interpretation and translations), library, information and data services, creative solutions, broadcast and AV, procurement and third-party risk management, security, and transportation. CSF is a client-focused department that aims to be reliable, efficient and agile in all its areas of work. Responsibilities cover both U.S. headquarter-based operations and more than 110 overseas field offices. The Department counts about 200 highly talented and committed employees that manage many outsourced service providers and partners.

CSF is at the forefront of the IMF’s modernization and sustainability efforts, managing the institution’s transition to the new normal and a hybrid work model, and has led the effort to keep employees safe and operations resilient during the pandemic. The key priorities in the years ahead will be to manage the transition and ensure that corporate services and facilities meet the needs of the IMF now and in the future. This includes assessing the impact of different work patterns and modalities on corporate services and adjusting these as needed; managing and adapting our facilities in light of evolving needs and making them smarter and more energy efficient; continuing to innovate around digital communication; maintaining effective support for field-based operations in a more shock prone world; and leading the IMF’s effort to minimize its own impact on the environment.

Primary Responsibilities

The Deputy Director is a key member of the Department’s senior management team and represents and acts for the Director whenever needed. The primary responsibilities include:

• Assist the Director in defining CSF’s strategic goals, objectives, priorities, and work program, and contribute to the efficient and effective management of the Department.
• Inspire teams to deliver to their potential and a source of innovation and ideas in all areas of corporate services and facilities.
• Lead the Department’s efforts to continually modernize and improve the business value of the Department’s services to the IMF and its member countries.
• Oversee several corporate service areas, including those outsourced, and provide direction and support to CSF’s divisions and technical leads.
• Manage resource allocations and workforce, including outsourcing decisions.
• Play a critical role in building strong collaborative relations with other departments, IMF Management, and other stakeholders

Qualifications

The successful candidate should have a minimum of a master’s degree in a related field, supplemented with at least 15 to 20 years of relevant work experience and proven leadership, managerial, and communication abilities.

The successful candidate should have demonstrated competence in the following:

• Intellectual and strategic leadership, taking into account a wide range of information and issues and contributing to the development of a vision.
• Extensive leadership experience leading large, complex teams, developing functional strategy, and translating broader organization strategy into operational priorities, preferably in areas relevant to CSF’s services.
• Strong ability to develop and improve service provision and resolving complex issues and trade-offs.
• Highly developed analytical skills and a track-record of innovation in service delivery models and policies with a focus on quality of service, delivery effectiveness and cost of ownership.
• Strong interpersonal, communication, and influencing skills.
• A reputation as a team player who can collaborate with employees at all levels and in a multi-cultural setting.
• Experience and advanced skills in project management, large-scale outsourcing, management of vendor contracts, financial analysis, quality control, and performance metrics are highly desirable.
• Broad knowledge of the IMF’s operations and how they may affect corporate services and facilities is highly desirable.

Note: B4 vacancies are open to all B3 staff who meet the eligibility requirements. B3 applicants must include their Individual Development Plan (IDP) with other required documentation in applications for B4 positions.

Department:

CSFAI Corporate Services & Facilities Dept Immediate OfficeHiring For:

B04The IMF is committed to achieving a diverse staff, including age, creed, culture, disability, educational background, ethnicity, gender, gender expression, nationality, race, religion and beliefs, and sexual orientation.

Apply now

Potential interview questions

Added 3 years ago - Updated 1 year ago - Source: imf.org