Deputy Director

Job Description

Job Overview

The Deputy Director is responsible for oversight of all programming in the Wichita, KS office, including the Reception and Placement, Afghan Placement and Assistance, and related Casework and Extended Casework Services within the IRC’s Wichita office. They also support a wide variety of office management and administrative responsibilities. As a member of the Kansas Senior Management Team (SMT), they will contribute to long-term strategic planning as well as support implementation and achievement on the office’s strategic plan. This role will represent IRC and engage regularly with external audiences to increase awareness, generate support, and raise visibility of IRC’s work and client needs within Kansas. The Deputy Director will serve as Acting Executive Director (ED), when requested or designated. This role reports directly to the ED.

Major Responsibilities

The Deputy Director works in close coordination with the Executive Director to achieve the following goals:

Compliance & Administration

· Ensure that programs comply with all contractual, reporting, and match requirements.

· Ensure quality data collection across all programs; oversee the production of reports and impact data to provide insight to internal and external stakeholders as well as inform future program design

· Ensure that programs maintain sound fiscal management including compliance with all HR and donor policies and procedures.

· Represent office and assigned programs with HQ. Guide the implementation of HQ initiatives.

Program Oversight

· Ensure client success with a strong emphasis on empowerment through high quality service that supports clients to thrive in their community.

· Ensure program activities are implemented consistently with donor requirements and provide technical support, oversight, and leadership to internal and external stakeholders.

· In cooperation with the development team, create and implement an annual fundraising plan and strategy with measurable goals and objectives to expand and support existing programming, including meeting match requirements with an emphasis on financial fundraising over in-kind.

· Create close programmatic linkages between all teams; proactively implement processes and procedures that ensure clients are connected to relevant programs throughout the agency.

· Work closely with staff to promote strong relationships across programs while fully implementing a client-centered service methodology across all service areas.

· Ensure that all program areas have strategic plans leading to the sustainability and growth of programming; support new project design and program development.

· Develop and maintain strategic community partnerships with other service providers, government agencies, foundations, employers, and other key stakeholders.

· Represent the office in external meetings; serve as a lead with media, community engagement, and advocacy efforts.

· Work with the Finance Manager and program staff to monitor and manage all program budgets and oversee that program outcomes and meet proposed goals.

General Management

· Provide high level leadership to assigned team including:

· Regular one on one meetings with all direct reports and regular team meetings with all members

· Effective delegation of duties and responsibilities

· Consistent and ongoing feedback and communication

· Extensive professional development support and coaching of team members

· Recruit, hire, train and supervise team members.

· Write and review donor reports for content and accuracy prior to submission.

· Oversee grant tracking and billing, coordinating narrative reporting.

· Assist ED and Finance Manager in budgeting process.

· Maintain open and ongoing communication with the Executive Director, Development and Finance leadership, and other key positions.

· Other related duties as assigned.

Job Requirements

Education:

· Bachelor’s degree required; graduate degree in business, non-profit management, public administration, or human services related field preferred.

Work Experience:

· Experience in successfully implementing refugee resettlement, immigrant services, human trafficking programs, and/or similar programming serving vulnerable populations.

· Minimum of eight (8) years of professional work experience with progressive levels of responsibility, including supervisory and program management experience.

Demonstrated Skills & Competencies:

· Strong experience with program and budget management, strategic planning and conducting monitoring and evaluation activities to ensure program quality.

· Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.

· Excellent communication skills both written and verbal; fluent English required.

· Solid organizational and project management skills to promote productivity and efficiency.

· Ability to work under pressure and meet deadlines.

· Excellent interpersonal and communication skills: the ability to communicate effectively and diplomatically with grantors, volunteers, partner agencies, government officials, multi-cultural clients, and colleagues on all levels,

· Proven leadership and team-building skills,

· Demonstrated ability to work successfully in a multi-cultural environment,

· Proficiency in Microsoft Office applications (especially Word, Excel, Outlook) and internet research.

Working Environment:

· A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.

· May require occasional weekend and/or evening work.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Qualifications