Department Manager, Marketing and Communications
Background/IRC Summary ----------------------
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure.
Job Overview/Summary: ---------------------
The Office of the Chief Marketing and Mobilization Officer (CMMO) is comprised of: Global Public Affairs, Internal Communications, Digital Engagement, Experiential Marketing, Partnerships Communications, Brand and the Content and Creative Studio. The CMMO drives an agenda of innovation and is focused on ensuring that each department is results and data-driven, strategically aligned, and delivers on the IRC’s mission and social impact. In this context, the Department Manager’s primary responsibility is to provide high quality, process, operations, and administrative support to CMMO to help the IRC operating as a best in class marketing and communications led organization. A critical part of the role is acting as a pro-active, visible leader among peers across the Office of the CMMO. The Department Manager will have visibility into and support the most strategic efforts across CMMO.
Major Responsibilities: -----------------------
- Lead the daily workflow of the CMMO, including scheduling, handling appointments, and streamlining emails. - Conceptualize and coordinate domestic and international travel as needed, including travel briefs, program meetings, flight, accommodation, visa application, ground transportation and general logistics related to travel - Handle, review and submit expense reports, purchase orders, vendor contract payments and other finance transactions for approval. Support department-wide rollout of systems and processes related to expensing. - Maintain ongoing knowledge of key department strategies and initiatives to brief the CMMO each week and write organization-wide communications. - Assist in the preparation of meeting materials and reports (Including for CEO and Leadership Board and others), including research, data collection, preparation, and assembly of materials - Act as central communications point for the CMMO to ensure a cohesive department culture by crafting, developing and implementing effective communication strategies and communicating regularly with relevant staff - Coordinate with other departments to plan internal leadership meetings and organization-wide activities to promote a positive work culture and encourage interaction within and across teams - Lead and manage all CMMO onboarding materials for new staff (includes onboarding experience, admin paperwork, maintaining docs, internal newsletter, and more) and help support team with recruitment logistics. - Conduct data-driven analyses as needed. - Work with CMMO on team offsites, meetings, presentations. This includes presentations, preparation, logistics and more. - Lead as CMMO budget manager with the CMMO. Act as budget coordinator during budget season. Coordinate closely with finance and business operations. - Perform other job-related duties, as assigned.
Key Working Relationships: --------------------------
- Position Reports to: Chief Marketing and Mobilization Officer - Position directly supervises: N/A - Other Internal and/or external contacts: Works closely with other departments across the organization and CMMO senior team.
Job Requirements: -----------------
Education: Bachelor’s degree or equivalent experience
Location: Must be able to work on-site a few days a week / as needed in NYC office (vaccination required)
Work Experience: ----------------
- Minimum 3 years of full-time professional work experience, with at least 2 years of experience working as a department manager or Executive Assistant to senior leadership or in a comparable role
Demonstrated Skills and Competencies: -------------------------------------
- Ability to communicate and collaborate with tact and diplomacy, both orally and in writing - Ability to organize, plan, schedule, determine/balance priorities and meet deadlines. - Excellent presentation and meeting arrangement skills - a good understanding of how to build high impact settings - Experience working with budgets and accounting as well as handling travel arrangements. - Strong interpersonal and relationship-building skills, ability to maintain positive working relationships at all organizational levels - Strong computer proficiency in Google Suite, Microsoft Word, Excel, Power Point and Outlook. Adept at learning new technology platforms. - Ability to take initiative, function independently and navigate ambiguity - Strong attention to detail, excellent discretion, judgment, tact, initiative, creativity, critical thinking, organizational skills, and self-motivation - Demonstrated interest in the humanitarian sector and the IRC’s mission - Service-orientation and flexibility, dedication to help and support in a fast-paced, constantly evolving environment
Language Skills: English (fluent); French, Spanish, or Arabic is a plus
Working Environment: This role requires has the option of working remotely part time (i.e., telecommuting). Applicants will need a home or alternate workspace where they can effectively complete their work during regularly scheduled hours. Candidate can create work schedule in partnership with CMMO.
IRC is an Equal Opportunity Employer: IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
The IRC and IRC workers adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.