Democratic Republic of the Congo: Country MEAL Manager

Lead monitoring, evaluation, accountability and learning systems for projects.

Overview

Lead monitoring, evaluation, accountability and learning systems for projects.

You have:

  • University Degree in Political Sciences, Public Administration, International Affairs, Economics or a related field (anthropology, sociology, statistics)
  • At least 2-5 years of professional experience in humanitarian and/or development organisations
  • Experience with participatory appraisals and project cycle management encouraged
  • Good organizational and communication skills with international and national staff and rural communities
  • Ability to coordinate and manage a team
  • Teamwork and team building skills, capacity building skills
  • Flexibility and adaptability are essential, as well as the ability to plan, take initiative and work independently and under pressure
  • Excellent communication and drafting skills in English
  • Knowledge of the region is an asset
  • Familiarity with basic Office software programs (Excel, Word, PowerPoint) and Kobo Toolbox

Acted

Who we are

Acted works with 19 million people across 43 countries at the intersection of humanitarian, development, climate and environmental programming. We draw on deep contextual knowledge and embrace emerging technologies to save lives, alleviate suffering, and protect and restore our planet. Working in collaboration with a growing ecosystem of local, national and international partners, we pursue one shared objective: a 3Zero World – Zero Exclusion, Zero Carbon and Zero Poverty.

Who we are looking for

You bring the core competencies required for classical humanitarian and development work, alongside an active climate and environmental conscience, and you can navigate the challenges that arise when human and environmental suffering intersect. You have an entrepreneurial mindset: you see opportunities, connect dots, adapt your approach to different environments, and take measured risks in pursuit of results. You balance principles with pragmatism, and ambition with humility.

Acted Democratic Republic of the Congo

The Democratic Republic of the Congo faces a prolonged humanitarian crisis, characterized by persisting armed conflicts, massive population displacements, repeated climatic and epidemic shocks (including cholera, mpox and measles). These combined dynamics durably impact the living conditions of displaced, returned, and host populations, especially in the eastern areas and some western areas of the country.

In this context, Acted mainly operates in the provinces of South Kivu, North Kivu, Tanganyika, North Ubangi and South Ubangi, through projects funded mainly by US Department of State, ECHO, FCDO, SDC, Humanitarian Fund, and the CDCS, to respond to immediate humanitarian needs and persisting vulnerabilities of the populations most affected. To strengthen the reach and complementarity of its interventions, Acted acts in coordination with several operational partners, and is a member of humanitarian consortia.

This coordination allows Acted to implement swift and multisectoral emergency responses to cover vital needs linked to the conflicts, forced displacements, natural disasters and health crises. Mostly, interventions focus on food assistance, shelter, WASH, camp coordination (CCCM), and education, with a specific focus on protection and dignity for vulnerable populations, to the last mile. Additionally, in South Kivu, Acted is a key actor of the Rapid Response Mechanism (RRM), contributing to swift and coordinated responses to displacements and sudden shocks.

In the meantime, Acted develops interventions aimed at strengthening community resilience, through support in livelihood, agriculture recovery, food security and local economic recovery, in order to limit vulnerability to recurring shocks.

Acted also provides structuring support to civil society organizations (CSOs), by strengthening organizational and operational capacities. This includes supporting the structuration of local initiatives as well as the implementation of cascading funding mechanisms, allowing CSOs to develop activities that are especially relevant for local needs and priorities identified by communities.

Lastly, Acted progressively integrates within its programming climate-sensitive approaches, aiming at preserving protected ecosystems and areas, reducing the environmental footprint of interventions and promoting low-carbon solutions. Through community support, Acted favours the development of sustainable income-generating activities and a greener local economy, contributing to natural resources protection while strengthening livelihoods.

You will be in charge of

The Country Monitoring, Evaluation, Accountability and Learning Manager is responsible for designing and developing appropriate and viable monitoring, evaluation, accountability and learning systems that are in line with the Acted’s global MEAL procedures and to ensure that Acted’s projects and programs perform as planned.

Main duties:

1. Coordination of MEAL activities

2. Management of the MEAL department and team

3. Capacity Building and Training

4. Process Development

5. Capitalization

6. Implement the beneficiary Complaint Response Mechanism

7. Other

Expected skills and qualifications

  • University Degree in Political Sciences, Public Administration, International Affairs, Economics or a related field (anthropology, sociology, statistics);
  • At least 2-5 years of professional experience in humanitarian and/or development organisations;
  • Experience with participatory appraisals and project cycle management encouraged;
  • Good organizational and communication skills with international and national staff and rural communities;
  • Ability to coordinate and manage a team;
  • Teamwork and team building skills, capacity building skills;
  • Flexibility and adaptability are essential, as well as the ability to plan, take initiative and work independently and under pressure;
  • Excellent communication and drafting skills in English;
  • Knowledge of the region is an asset;
  • Familiarity with basic Office software programs (Excel, Word, PowerPoint) and Kobo Toolbox.

Terms of reference

For more information about the position, click here . ### Conditions

  • Salary between 3200 and 3400€ monthly (before income tax), depending on the level of education, security level, etc as well as a monthly living allowance of $300
  • Accommodation and food provided in Acted guesthouse
  • Pension, health insurance, life insurance and repatriation assistance (& unemployment insurance for EU citizens)
  • Flight tickets every 6 months & visa fees covered
  • Contribution to the luggage transportation: up to 100 kgs, depending on the length of the contract
  • Annual leave of 25 to 43 days per year
  • One week pre-departure training in Acted HQ, including a 4-days in situ security training
  • Tax advice (free 30-minute call with a tax consultant)
  • Psychological assistance
  • This position is classified as an international staff position under Acted’s recruitment framework. Eligibility for an international contract is therefore required.

Join us

Please send your application (CV and letter of motivation) by email ([email protected]) or below, including the reference: MEALM/RDC

Please note that Acted will never charge a fee for the recruitment process.

Potential interview questions

Can you describe your experience in managing monitoring and evaluation processes? This question assesses your relevant professional experience in MEAL management. Provide specific examples of projects you have managed, including the methodologies used.
How do you ensure that your team works cohesively and efficiently? The interviewer is looking for your team management and leadership qualities. Pro members can see the explanation.
Can you give an example of a time you successfully implemented a beneficiary Complaint Response Mechanism? Pro members can see the explanation. Pro members can see the explanation.
Describe a situation where you had to apply flexibility and adaptability in a project context. What was the outcome? Pro members can see the explanation. Pro members can see the explanation.
What strategies do you employ for capacity building among local staff and communities? Pro members can see the explanation. Pro members can see the explanation.
How do you prioritize your work when managing multiple projects simultaneously? Pro members can see the explanation. Pro members can see the explanation.
In your opinion, how important is regional knowledge in implementing humanitarian projects? Pro members can see the explanation. Pro members can see the explanation.
Tell us about your experience working with software tools for data management. How did they enhance your MEAL activities? Pro members can see the explanation. Pro members can see the explanation.
Added 1 month ago - Updated 7 hours ago - Source: acted.org