Database Management Associate, GS-6, Putrajaya/Kuala Lumpur, Malaysia

Contract

This is a G-6 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 6 years of experience, depending on education.

Salary

The salary for this job should be more than 1,226 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a fair chance

How can you make a difference?

ORGANIZATIONAL CONTEXT AND PURPOSE FOR THE JOB

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

JOB ORGANIZATIONAL CONTEXT

The PFP fundraising team within the Malaysia Country Office for UNICEF is expanding to develop new income streams and is managing a fast-growing donor base with an expanding number of donor recruitment channels. Within this context the Donor Management team, Under the supervision of the Fundraising Specialist (Donor Management), plays a vital role in helping to retain donors through excellent donor management, timely reporting, data analysis and efficient and effective customer service.

PURPOSE FOR THE JOB

To maintain fundraising database/s, make changes to existing applications, manage UNICEF’s data and plan, design and develop new database applications.

KEY FUNCTIONS/ACCOUNTABILITIES

1. Improve effectiveness of database tools and services.

- Develop, test, modify and implement improvements to donor database software, tools, and its services.

- Assist in design and development of overall database and integration with other software packages.

- Liaise with programmers, “super-users” in other UNICEF offices and technical support teams.

- Troubleshoot all database issues.

2. Ensures integrity of data and database at all times.

- Monitor accuracy of data input from various sources before uploading to database.

- Ensure all data is secured at all times, within legal data protection requirements.

- Manage import and export of donor data with outsource data or processing suppliers such as letter shop providers, telemarketing agencies, etc.

- Monitor and maintain database access.

- Manage users’ security access.

3. Query and manage donor data via SQL for analysis.

4. Create reports or dashboard based on stakeholder needs via refreshable dashboard using data visualization tools

5. Monitor database performance

- Keep database up-to-date.

- Develop and implement database back-up and disaster recovery plans.

6. Support with Donation Processing and Customer Service when required.

IMPACT OF RESULTS

Providing full support to database and data management will maintain the efficiency of UNICEF’s donor management, enable increasing donor retention and ultimately ensure UNICEF raises higher income. Detailed and accurate reporting will also improve UNICEF/s decision making in regard to fundraising activities.

T****o qualify as an advocate for every child you will have…

Education: - Minimum completion of secondary education.

- Professional and/or university courses related to computer science, information technology or related field of work are highly desirable.

- Certification in database management would be an added advantage.

Experience:

- 6 years of relevant working experience in the related field.

- 2 years of experience in SQL and proven skills in using data visualization tools (e.g.: Tableu, Power BI, etc) is an added advantage

- Knowledge of computer programming will be an asset

- Experienced in business analytics or business intelligence in a high transaction-volume business.

Language Requirements:

- Fluency in English and the local language at the duty station is required.

- Knowledge of another UN language is an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability (CRITA) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (COVID). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.