Data Entry Specialist, Home Study and Post-Release Services
Support data entry and compliance for unaccompanied children's services.
Overview
Support data entry and compliance for unaccompanied children's services.
You have:
- High School diploma required; Bachelor’s degree in social work or related field preferred.
- Minimum of 2 years' experience in human services preferred; experience with refugee or immigrant populations preferred.
- Fluent in English, both spoken and written.
- Demonstrated success working in a multi-cultural environment.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Must be cleared and approved by Office of Refugee Resettlement including a background check.
- Attention to detail and accuracy in work product.
- Self-starter with excellent problem-solving skills and the ability to multi-task.
The International Rescue Committee (IRC) helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933, the IRC is at work today in over 40 countries and 29 U.S. cities. The IRC’s Resettlement, Asylum, and Integration (RAI) department creates opportunities for refugees and other vulnerable migrants to gain stability and control of their future. RAI serves more than 100,000 individuals each year, through a diverse portfolio of programs aimed at five core outcomes: Health, Safety, Economic Wellbeing, Education and Power.
SCOPE OF WORK:
The IRC’s Home Study and Post-Release Services (HSPRS) for unaccompanied children in the U.S. is growing from six current IRC offices to more than 17 offices throughout the US. This is a national, multi-million-dollar project with ambitious delivery goals in a short time frame. This position is part of an anticipated 36-month contract.
The goals of the Home-Study Post Release Services Program (HS/PRS) are to:
- Assess the safety and suitability of a sponsor before an unaccompanied child is released from custody into a sponsor’s care (Home Study) - Provide case management support via remote and / or conducting in-home visits to ensure the continued safety and stability of children in sponsor’s homes and linking children to resources in the community (Post Release Services).
The Data Entry Specialist is a full-time position that will support IRC’s Home Study and Post Release Services (HSPRS) for Unaccompanied Children (UC). The role will focus primarily on data entry and administrative support to ensure IRC is in compliance per the funder contract.
Major Responsibilities:
Responsibilities include, but are not limited to:
- Perform high volume of data entry in IRC’s ETO and Box databases. - Coordinate with Intake and Compliance Specialists, Regional Coordinators, Supervisors, and Case Managers to ensure they are aware of all cases that need data entry. - Collect data from the UC Portal necessary for data entry into IRC’s ETO database. - Notify relevant parties of case acceptances, including Case Managers, Supervisors, Regional Coordinators, and UC shelters. - Work with the Quality Assurance and Data Officer to address deficiencies found in regards to the data entry process and makes recommendations accordingly. - Assist in the development and facilitation of in-service training related to data entry. - Create case files for new HSPRS cases and maintain them with the appropriate documentation in the electronic case file system. - Ensure contract compliance of all HSPRS information and documentation is entered into relevant databases. - Organize and archive case records, files, documents, and folders as necessary. - Comply with all IRC and contracted policies, procedures, and protocols including the IRC Way and Child Safeguarding Policy. - Other duties as assigned.
Job Requirements:
Education: High School diploma required. Bachelor’s degree in social work or related field of study preferred.
Work Experience:
- Relevant professional experience in human services with a minimum of 2 years' experience is strongly preferred. - Experience working with refugee and/or immigrant populations strongly preferred.
Demonstrated Skills & Competencies:
- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. - Demonstrated success working and communicating effectively in a multi-cultural environment. - Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively. - Attention to detail and accuracy in work product. - Fluent in English, both spoken and written. - Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes. - Must be cleared and approved by Office of Refugee Resettlement and background check including FBI fingerprints and Child Abuse and Neglect checks required upon hire (initiated by IRC after acceptance of the position).
Working Environment:
- Remote work - May require occasional weekend and/or evening work.
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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Qualifications Update
Potential interview questions
| Can you provide an example of a past situation where you had to manage multiple tasks effectively? | This question assesses your time management and prioritization skills. | Discuss a specific instance where you demonstrated your ability to handle multiple responsibilities and the outcome of that situation. |
| Describe a time you worked in a diverse team. What challenges did you face? | The interviewer is looking for your experiences in a multi-cultural environment and how you navigate those challenges. | Pro members can see the explanation. |
| How do you ensure accuracy in your work when dealing with large volumes of data? | Pro members can see the explanation. | Pro members can see the explanation. |