Data Entry Individual Contractor

Consultant Communications & PR

Overview

Perform data entry and administrative tasks for fundraising activities.

You have:

• Secondary school degree.
• Two years of progressive and measurable proven experience in customer relations, administration and data entry.
• Experience in working with online databases is an asset.
• Ability to analyze data and apply technical expertise.
• Ability to work efficiently in a team.
• A high level of customer-orientation.
• Fluency in both Serbian and English.
• Good command of MS Excel.

Contract

This is a Consultancy contract. More about Consultancy contracts.

Face-to-Face Fundraising has been identified as a central technique for pledge acquisition and therefore the office plans to expand this activity during the next two years. UNICEF Serbia manages in-house the Face-to-Face Fundraising activities, which has resulted in intense human resources management, including recruitment, administration and supervision of Face-to-Face Fundraising individual contractors, as well as back-end support.

Individual contractors for Data Entry, who will be reporting to the Fundraising Officer (Individual Fundraising), will be assigned to perform administrative and logistics tasks that relate to the completion of the missing data of the incomplete application forms, uploading of donors’ data in the donors file and Donor Perfect, and providing support in preparation of fundraising materials for face to face fundraisers.

Tasks:

1. Perform regular upload of donors’ data based on the completed pledge application forms into Donor Perfect
2. Perform data entry in Excel files for completed and uncompleted pledge applications (donors’ names, addresses, phone numbers and the value of donations)
3. Provide support in the preparation of fundraising materials for face to face fundraisers
4. Perform telemarketing to donors for completion of the missing data from the pledge application form
5. Check the accuracy (in white pages) of data for the returned direct mail package that was sent to the donors, and update the data in donors’ files, including the phone number
6. Perform payment registration for one-off and pledge donors into Donor Perfect

Knowledge/Expertise/Skills required:

• Secondary school degree.
• Two years of progressive and measurable proven experience in customer relations, administration and data entry.
• Experience in working with online databases is an asset.
• Ability to analyze data and apply technical expertise.
• Ability to work efficiently in a team.
• A high level of customer-orientation.
• Fluency in both Serbian and English.
• Good command of MS Excel.

Important notes:

Incomplete applications will not be taken into consideration.

Only short-listed candidates will be contacted.

For every child, you must demonstrate UNICEF's core values of Care, Respect, Integrity, Trust and Accountability.

UNICEF has a zero-tolerance policy on sexual exploitation and abuse, and on any kind of harassment, including sexual harassment, and discrimination. All selected candidates will therefore undergo reference and background checks.

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Potential interview questions

Added 5 years ago - Updated 1 year ago - Source: unicef.org