Data Community Manager - Data Communications

IT & Telecom

Overview

Lead and manage IRC’s data community of practice and training initiatives

You have:

• 3-6 years’ related work experience
• Humanitarian first mindset
• Positive attitude and compassionate communications
• Ability to lead, manage, and be flexible to change course through ambiguity
• Relationship builder and community connecter
• Excellent communicator; skilled in making complex ideas simple to understand through written and verbal modalities
• Familiar with data collection and visualization tools (e.g. Microsoft Power BI)
• Experience with program/project management tools (e.g. Monday.com, Trello, Jira, Microsoft Planner)
• Strong knowledge/interest in technology and analytics
• Experience communicating complex technical concepts to non-technical stakeholders
• Ability to manage time with competing priorities to meet deadlines
• Self-starter and a critical thinker that can work independently and drive projects forward
• Experience in leading and influencing others
• The ability to learn global humanitarian aid programming (e.g. supply chain, grant proposals, program design, procurement) quickly; prior global NGO experience preferred
• French, Spanish, or Arabic language abilities at a conversational level or higher is a plus

Job Description

Technology and Operations supports the organization’s work by providing reliable and scalable solutions for the IRC’s offices around the world, including many technologically challenging locations.

The Data Excellence Team at IRC is responsible for the design and delivery of data technology and data programs at the IRC. Our team sets the standard for high-impact results by establishing and cultivating relationships across the organization, driving continuous improvement, and delivering value through the implementation of high-quality, strategic data programs.

Job Overview/Summary:

Success looks like a passionate global humanitarian leader, with a strong understanding in the value of data, technology and operations in program delivery. You are highly organized and ambitious, collaborating with a small team or working alone. You have a high level of emotional intelligence (e.g. empathy, self-awareness, self-management). You have a positive outlook and seek feedback for continuous improvement.

Major Responsibilities:

Program Engagement

· Lead cross-functional, multi-disciplinary department focal points to achieve IRC’s Strategic Data Ambition

· Organize and build excitement around an org-wide data community of practice with data focal points across departments and systems

· Capture and analyze organizational needs across multiple departments and translate them into program actions and requirements

· Design and implement best practices and processes that enable teams to move quickly and efficiently

· Advise Program Managers on program workplans, roadmaps, status, risks, and mitigation plans

· Coordinate with Program Managers to update program feedback, issue, and risk logs

· Coordinate across cross-functional stakeholders to identify constraints, dependencies, issues

· Help create and foster a team culture of data and operational excellence

· Develop training materials and communications that champion data programs

Communications, Meeting Facilitation, and Work-Shopping

· Train stakeholders and departments on standards for data collection, visualization, analysis, use, sharing, etc.

· Facilitate cross-functional global workshops virtually and/or in-person

· Advocate for organizational data improvements and priorities

· Create inclusive and brave spaces to promote open sharing of feedback, ideas, and dialogue with cross-cultural stakeholders

· Develop annual reports through quantitative and qualitative analyses

· Storytelling with data through creative visualizations, both verbally and in writing

· Lead use of collaborative meeting facilitation, work-shopping, and ideas technologies (e.g. Miro, Mural, Pidgeonhole)

· Schedule and facilitate Data Excellence Program Meetings, Trainings, and Routines

· Lead development of standard internal team workflow, document management, terminology/logo standardization

· Lead development of org-wide training materials, communities of practices, and data education routines

Key Working Relationships:

- Data Team - Process Partners, Business Partners, data and systems focal points, data team, and technology colleagues - Decision makers and Operations leads in the IRC’s Regions and Programs

Position Reports to: Deputy Director, Data Excellence

Minimum Requirements

- 3-6 years’ related work experience - Humanitarian first mindset - Positive attitude and compassionate communications - Ability to lead, manage, and be flexible to change course through ambiguity - Relationship builder and community connecter - Be an excellent communicator. You are especially skilled in making complex ideas simple to understand through written and verbal modalities - Familiar with data collection and visualization tools (e.g. Microsoft Power BI) - Experience with program/project management tools (e.g. Monday.com, Trello, Jira, Microsoft Planner) - Strong knowledge/interest in technology and analytics - Experience communicating complex technical concepts to non-technical stakeholders - Ability to manage time with competing priorities to meet deadlines - Self-starter and a critical thinker that can work independently and drive projects forward - Experience in leading and influencing others - The ability to learn global humanitarian aid programming (e.g. supply chain, grant proposals, program design, procurement) quickly. Prior global NGO experience preferred.

Preferred Additional Requirements

- French, Spanish, or Arabic language abilities at a conversational level or higher is a plus

Working Environment:

- Standard office working environment - U.S. COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who will be working out of our U.S. offices to be fully vaccinated against COVID-19. Proof of vaccination will be collected before starting in an office.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Accountability, and Equality. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, la Responsabilité, et l’égalité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.

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Qualifications

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Potential interview questions

Added 4 years ago - Updated 1 year ago - Source: rescue.org