D365 Finance and Operations System Administrator (Maternity cover)

Contract

This is a DRC - National contract. More about DRC - National contracts.

Do you want to work with IT in one of the world's leading humanitarian organizations? Can you bridge business needs and system capabilities and at the same time be service-minded? Do you have solid experience with ERP systems and a passion for both support and development?

Who are we?

The Competency Center is the ERP unit within the IT department in the Danish Refugee Council. We work in an international environment with employees from various countries and cultures, and we are committed to driving and providing support to the ambitious digital changes that the organization is undergoing. Our environment is based primarily on Microsoft/cloud products such as Office 365, Dynamics 365 and Azure.

About the job

The D365 Finance & Operations (F&O) System Administrator manages the System Administration support and Release Management processes for all Dynamics 365 Finance and Operations environments in the Danish Refugee Council. The System Administrator has a good understanding of how D365 F&O behaves to continuously optimize its performance.

As D365 F&O System Administrator, your primary tasks will be to:

• Be responsible for supporting the system configuration. All administrative tasks related to settings, security roles, batch jobs, rules and workflows.

• Be responsible for managing the full lifecycle of security role definitions and configuration.

• Work with the system experts to design, test and implement technical solutions as defined by business requirements.

• Develop documentation related to system administration tasks.
• Support auditing exercises.
• Lead and participate in projects to improve D365 F&O system.
• Function as a key member in the Release and Change management processes.
• Work with the developers and system experts to design, validate and document DevOps work items.
• Stay updated of current and emerging features in D365 F&O system.

About you

To be successful in this role we expect you to be service-minded and comfortable with a mix of support and development. It is important that you also are comfortable with preparing and facilitating trainings and being in daily contact with a broad range of stakeholders.

All employees should master DRC's core competencies: Communicating, Taking the lead, Collaborating, Striving for excellence and Demonstrating integrity.

Moreover, we also expect the following:

Required

• Technical experience in D365 Systems Administration and Configuration.
• 2 years of experience with ERP systems, either from an operational organization or from implementation projects.
• Excellent skills in handling and advising on simple and complex system issues.
• Strong analytical and problem-solving abilities.
• Results-oriented individual who can prioritize and execute activities in a high-pressure environment.
• Passion for continuous learning, critical thinking and good judgement.
• Demonstrated cultural sensibility and adaptability.
• Fluent in English – written and oral.

Desirable

• Academic degree in Information Science, Information Technology, Computer Science Engineering or equivalent work experience.
• Knowledge of French and/or Danish.
• Work experience from an international NGO.

We offer

A flexible and high-paced job in the friendly work environment of our headquarters, where the IT department works day by day to support our country operations throughout the world to ensure that proper humanitarian aid is delivered to people in need.

Contract length: Until 31 May 2023. The contract is temporary as it is a maternity cover.

Workplace: Borgergade 10, Copenhagen

Working hours: 37 hours per week.

Start date: As soon as possible

Salary and conditions will be in accordance with the agreement between DRC and AC at “fuldmægtig” level or PROSA depending on your educational background.

This is a national position for which local terms and conditions apply.

Application process

All applicants must send a cover letter and an updated CV in English. Apply online on our page Current Vacancies at www.drc.ngo. Applications sent by email will not be considered.

Closing date for applications: 5 June 2022.

Due to the urgency in filling this role, we will conduct interviews on a running basis.

Further information

For questions regarding the vacancy please contact Ana Torres at ana.torres@drc.ngo

For further information about the Danish Refugee Council, please consult our website drc.ngo.