Cultural Orientation Intern (Fall 2024)
Assist with cultural orientation services for vulnerable populations
Overview
Assist with cultural orientation services for vulnerable populations
You have:
- Background in education or experience teaching formally or informally preferred
- Cultural awareness of and sensitivity to vulnerable populations, and a desire to help refugees adjust to life in the U.S.
- Effective communication skills, especially in a multicultural environment
- Organized and detail-oriented
- Ability to work independently and as a part of a team
- Willingness to transport clients, reliable vehicle, driver’s license, and insurance
- Proficient in Microsoft Office, including Teams
- Experience with Zoom video platform
- English fluency, spoken and written is required; proficiency in language(s) spoken by client groups is desired (especially Dari, Pashto, Spanish, Arabic, Swahili, and Kinyarwanda)
· Learn how to manage classes and supporting services within the established requirements, to provide the best possible service to vulnerable populations
· Develop clients service skills, intercultural education and social work skills
· Learn about the IRC locally and globally, the available services to refugees and ORR-eligible clients in Richmond, Virginia.
Responsibilities:
· Coordinate with clients to schedule cultural orientation
· Schedule interpretation as needed
· Provide transportation to in-person orientations, as needed
· Facilitate cultural orientation to clients 18+ years old on a bi-weekly basis
· Conduct post-orientation assessments to determine understanding of covered material
· Adhere to IRC policies, particularly those related to confidentiality and client privacy, and practice sensitivity to cultural and personality differences of clients by respecting their beliefs and values
Qualifications · Background in education or experience teaching formally or informally preferred
· Cultural awareness of and sensitivity to vulnerable populations, and a desire to help refugees adjust to life in the U.S.
· Effective communication skills, especially in a multicultural environment
· Organized and detail-oriented
· Ability to work independently and as a part of a team
· Willingness to transport clients, reliable vehicle, driver’s license, and insurance
· Proficient in Microsoft Office, including Teams
· Experience with Zoom video platform
· English fluency, spoken and written is required, proficiency in language(s) spoken by client groups is desired (especially Dari, Pashto, Spanish, Arabic, Swahili, and Kinyarwanda)
This position is unpaid and reports to the Adult Education Specialist.
*The IRC and IRC workers must adhere to the values and principles outlines in the IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.
Potential interview questions
| Can you provide an example of how you've adapted your communication style in a multicultural setting? | The interviewer wants to assess your ability to interact effectively in diverse environments. | Share a specific instance where you successfully adjusted your approach to cater to different cultural backgrounds. |
| Describe a situation where you had to work independently. How did you manage your tasks? | This question evaluates your self-management and organizational skills. | Pro members can see the explanation. |
| How would you handle a sensitive cultural issue with a client? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you have for educating clients about services without assuming prior knowledge? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you tell me about a time when you made a mistake in communication? What did you learn from it? | Pro members can see the explanation. | Pro members can see the explanation. |