CP Caseworker

Overview

Oversee case management for vulnerable children and their families.

You have:

• Minimum of 2 years of experience in child protection case management, preferably in humanitarian settings such as the Rohingya response.
• Strong knowledge and understanding of working with children, especially vulnerable and at-risk children, including those experiencing abuse, neglect, or exploitation.
• Completion of Caring for Child Survivors (CCS) training or equivalent child protection-related certifications.
• Fluency in Rohingya and Bangla is essential. Proficiency in English is highly preferable.
• Minimum Bachelor's Degree in Social Science, Social Work, Human Rights, or related fields.

Job Description

Purpose of the Role

The Child Protection Case Worker will oversee all aspects of the case management process for vulnerable children, including those at risk of or experiencing abuse, neglect, exploitation, and violence (such as unaccompanied or separated children) and their families. The key objectives for this role include:

- Ensuring children at risk or harm are identified and referred from the wider community, and receive comprehensive case management support. This includes conducting documentation, assessments, action plans, direct service provision, referrals, and follow-ups for an assigned caseload of children. - Providing support to families during the case management process, including facilitating foster care or alternative care arrangements, and delivering targeted psychosocial support and skills-building sessions for caregivers. - Collaborating closely with other case workers and service providers to manage caseloads and ensure effective and timely referrals. - Conducting regular home visits with children and their families to: Monitor recovery progress and provide follow-up support, facilitate access to necessary services through referrals, assess and address child protection risks/issues within the home environment, including potential risks to other children.

Highlights of Key Responsibilities

Technical Quality:

- Conduct individual case management for children in Cox’s Bazar in accordance with agreed interagency case management guidelines, protocols, tools, and procedures. This includes identification, assessment, case planning, implementation, follow-up, and case closure. - Ensure adherence to Best Interest of the Child principles and Child Protection Minimum Standards (CPMS) in all case management activities. - Provide targeted psychosocial support to children and caregivers on an need basis and referral to structured support where necessary. - Support children in alternative care arrangements, including foster care and kinship care, ensuring regular follow-ups to monitor their safety and well-being. - Facilitate Family Tracing and Reunification (FTR) processes in any emergency and work; work in collaboration with relevant agencies and community stakeholders. - Collaborate with health, education, and GBV service providers to ensure a multi-sectoral approach to case management and timely referrals. - Maintain accurate and confidential case files, ensuring adherence to Data Protection and Information Sharing Protocol (DPISP) in case documentation and information management. - Provide technical support to community-based child protection structures in identifying and referring cases of children at risk. - Monitor and track cases, ensuring timely follow-up and that actions are completed in line with case plans. - Conduct capacity building sessions for community volunteers and para-social workers on child protection case management, safe referrals, and psychosocial support. - Coordinate and participate in case conferences with supervisors and other stakeholders for complex and high-risk cases. - Regularly communicate updates, challenges, and needs with the Child Protection Manager and Senior Officer to ensure quality service delivery. - Regularly conduct field visits to monitor the quality of care provided to children and their families, identifying gaps and proposing improvements. - Develop and implement caregiver support plans to enhance their parenting skills and coping mechanisms, ensuring a focus on gender and inclusion. - Participate in regular supervision sessions and debriefings to ensure emotional well-being and capacity development.

Coordination & Representation:

- Coordinate with child protection focal points and other CP actors at the field level to stay informed about emerging child protection trends and risks affecting children. - Receive and respond to referrals from other actors, ensuring appropriate and timely actions in line with case management protocols. - Maintain close coordination with protection and GBV focal points at the camps to ensure integrated and holistic support for children under case management. - Provide regular updates, including key challenges and case trends, to the Case Supervisor and Manager for informed discussions at the Case Management Technical Working Group (CMTWG) coordination meetings. - Actively participate in case management meetings at the field level, including case conferences for high-risk and complex cases. - Collaborate with other IRC sector teams (e.g., Women’s Protection and Empowerment, Health, Nutrition) at the field level to ensure a coordinated and multi-sectoral response to the needs of children and families.

Other Duties:

- Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs - Other duties assigned by the supervisor to enable and develop IRC programs.

Qualifications

Experience and Competencies: Knowledge, Skills & Abilities

- Minimum of 2 years of experience in child protection case management, preferably in humanitarian settings such as the Rohingya response. - Strong knowledge and understanding of working with children, especially vulnerable and at-risk children, including those experiencing abuse, neglect, or exploitation. - Personal qualities: A teammate with strong interpersonal skills, adaptable and flexible, skilled in building networks, and able to perform well under pressure in cross-cultural environments. - Preferred qualifications: Completion of Caring for Child Survivors (CCS) training or equivalent child protection-related certifications. - Language proficiency: Fluency in Rohingya and Bangla is essential. Proficiency in English is highly preferable.

Specific Educational Qualification

- Minimum Bachelor's Degree in Social Science, Social Work, Human Rights, or related fields. Candidates with extensive relevant experience may be considered even if their academic background differs.

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Potential interview questions

Added 1 year ago - Updated 1 year ago - Source: rescue.org