Corporate Alliances Officer, NO-2, San Jose, Costa Rica

Contract

This is a NO-2 contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. More about NO-2 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, rights

Under the general guidance of the Representative (P5), the Corporate Alliances Officer (NOB) oversees the Individual Giving and Corporate Partners strategic planning, development and implementation with the objective of maximizing the income and number of active donors and business partners of UNICEF Costa Rica, by supporting the development and implementation of donor acquisition, value maximization and retention strategies and business partners engagement for fundraising and escalating results for children.

This post will provide strategic and tactical support across the Individual Giving channels with the aim of maximizing resources for results (RR) revenue for UNICEF Costa Rica. The post holder will contribute to the success of the fundraising investment allocated to the Country Office and manage and deliver on the associated KPI’s for investment working closely with the LAC Regional Office.

Key business areas will be face to face, CPTP (corporate pathways to pledge), digital, telemarketing, cash and emergency fundraising in addition to donor retention and value maximization. A key focus area will be to ensure that Individuals channels are being optimized through appropriate investment and ensuring the best regional practices have been adopted to keep a high level of quality and success in the fundraising programmes.

In additional to working with individual giving channels, the post holder will maintain private sector engagement from strategic planning, implementation and monitoring of Corporate and Philanthropy alliances, developing long terms plans for private sector fundraising activities in the market and advocating and managing investment proposals to ensure sufficient investment.

And finally, the post holder will also support UNICEF Costa Rica on its Business for Results work, supporting the engagement with business associations.

The post of the Corporate Alliances Officer as part of the Costa Rica Country Office (CO) team, will work closely with Country Management Team (CMT) members, Communication and Advocacy team and will be supported and work closely by the LAC Regional Office.

How can you make a difference?

• Contribute to the development and implementation of Individuals Giving strategies in the Costa Rica CO. Implement best practice in line with regional recommendations and work closely with the LAC Regional Office to ensure the successful implementation of key channels.
• Contribute to the implementation of the allocated investment and monitor and report on the KPI’s associated with the investment to the Country and Regional office on a monthly basis. Deliver on the desirable ROI as outlined in the investment applications and ensure deliver of associated gross revenue.
• Manage the CO´s Corporate Alliance team, involving General Services staff, United Nations Volunteers and/or consultants.
• Carry out regular monthly revenue tracking through in-depth analysis of KPIs and regular engagement to monitor results. In case of shortfall, work to identify and implement corrective action. Identify opportunities for delivering revenue upside in Country Office to offset shortfalls in others.
• Identify appropriate fundraising agencies and carry out the necessary procurement processes with Operations to ensure timely contracting. Monitor the performance of these fundraising agencies.
• Ensure that the CO is in line with all of UNICEF processes and recommendations including those for PCI compliance.
• Analyze, develop and promote long/term strategies, partnerships and programmes to maximize revenue potential for Costa Rica CO.
• Furthermore, the incumbent will remain sensitive to risk in the programs that he/she is supporting and escalate as necessary.
• Responsible for the quality assurance of the different fundraising materials developed for acquisition and retention activities.
• Support Costa Rica CO on the engagement of private sector partners for fundraising initiatives, maximizing collaboration with Corporate and Philanthropy.
• In close coordination with Communication Officer and Management, support the Business for Results portfolio building solid alliances with the private sector for children and adolescent.

To qualify as an advocate for every child you will have…

• An advanced university degree (Master’s or higher) in any of the following: Marketing, Communication, Fundraising, Business Administration, Economics, Social Sciences, Public Administration, International Relations, or equivalent. A first level university degree (Bachelor’s) in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• At least 2 years hands-on experience, in progressively responsible roles, of managing and developing Individual Giving and / or Corporate Fundraising activities, with at least 2 of those years in charities/NGOs, including experience of international fundraising.

The new staff member should have Management Experience from previous roles, either as direct manager or as a coordinator of complex initiatives involving other teams.

Developing country work experience and/or familiarity with emergency is considered an asset.

• Fluency in English and Spanish is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian) is an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others, (8) Nurtures, leads and manages people.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.