Consultant to support in Assistive Technology Services

Support integration of Assistive Technology in primary health care.

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Application deadline 3 years ago: Friday 21 Apr 2023 at 21:59 UTC

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Overview

Support integration of Assistive Technology in primary health care.

You have:

  • Master’s Degree in Medicine, Pharmacy, Occupational therapy, physiotherapy, or another related medical field.
  • At least 7 years of professional experience working in the assistive technology field.
  • Experience in the Jordan Health system and context, especially in the primary and tertiary healthcare system.
  • Experience working with the World Health Organization.
  • Demonstrated expertise in the provision of a broad range of assistive products.
  • Strong training and capacity building expertise; previous experience as a trainer for health care providers.
  • High-level communication and interpersonal skills.
  • Proficient in computer applications, especially with Microsoft Office.
  • Training in Assistive Technology (TAP) and other capacity building programs.
  • Ability to develop monitoring and evaluation plans.
  1. Purpose of consultancy

The purpose of this consultancy is to support the Ministry of Health in Jordan to integrate the Assistive Technology services in the Primary health care setting (Princess Basma PHC centre as a model), based on WHO strategic vision to strengthen the PHC services and expand in the integration services.

  1. Background

This consultancy falls within the ongoing WHO work to support countries to operationalize resolutions WHA71.8 on “Improving access to assistive technology”. In this it contributes to the regional initiative to operationalize 63rd WHO Eastern Mediterranean Regional Committee resolution EM/RC63/R.3 on the same issue. WHO is developing guidance on innovative models of service provision, including good-practice examples from across the globe. Fundamental components include the integration of assistive products service provision into the health system and a network of specialist referral centres connected to the primary health care infrastructure.

Providing assistive technology within universal health coverage, especially at the primary health care level, can reduce health system costs by improving health outcomes, preventing secondary health conditions, and incurring fewer costs related to caregivers and long-term care. This would enable most people to access assistive products for all their functional needs from a single point and would support universal access and early intervention. including assistive technology within universal health coverage and strengthening provision through primary health care will help to foster healthier populations and future generations that can participate and contribute more fully to education, labour markets and civil society.

The assignment focuses on supporting the efforts of the MoH and civil society to provide a comprehensive primary healthcare service at the Princess Basma health centre to integrate assistive technology provision in the delivered care. In 2021, Jordan has successfully conducted with the support of WHO a household survey that was conducted in twelve governates according to population density.

  1. Work to be performed

Output 1: Establish a model for the integration of Assistive Technology (AT) provision at the primary health care (PHC) level with appropriate referral pathways, the following deliverables are to be completed in close consultation and collaboration with the concerned technical team in MOH and WHO:

Deliverable 1.1: Coordinate, follow up and implement the integration of Assistive Technology (AT) services within the primary health care services of Princess Basma Comprehensive PHC Centre- MoH

  • Provide technical support for delivery of the selected Assistive Products (AP) list based on the rATA outcomes and the context of Jordan.
  • Provide technical support for stock management and good storge practices for these secured AP
  • Develop a monitoring and evaluation plan to assess the impact of the project on patients, primary care providers, and service delivery across the health system.

Deliverable 1.2: Lead and coordinate institutional activities across all the relative stakeholders (i.e., MoH, Himmetna, etc.) for implementing and integrating the AT services in the health centre.

Deliverable 1.3: Develop, in coordination with the MoH officials, a referral protocol for AT users who might need further care beyond primary healthcare, and a policy for dispensing different AP.

  • Develop protocols for the provision of products and referral pathways to the hospital.
  • Develop the policy for dispensing AP to the beneficiaries.
  • Identify any potential policy gaps or barriers that may impact the implementation and provide recommendations to address them.

Deliverable 1.4: Provide training and ongoing guidance to MoH health care providers, including the necessary trainings in AT drawing on the WHO Training in Assistive Products (TAP) and other capacity building programs.

  • Develop a training plan, including the subjects, time frame, and list of participants.
  • Develop criteria for the selection and nomination for national candidates that should receive the training.
  • Provide theoretical training workshops and practical training in the field.

Deliverable 1.5: Advocate, in coordination with the MoH officials, for allocating a separate annually renewed budget for the centre dedicated for AT services to ensure sustainability.

  • Develop an estimated allocated budget for AT provision.
  • Develop a policy brief after the end of the project.

Deliverable 1.6: Build awareness and knowledge on different aspects of AT provision and availability of AP and conduct communications campaigns for the healthcare providers and beneficiaries.

  • Prepare information posters for clients/beneficiaries about the available services.
  • Develop and implement awareness session and communication campaigns on AT and AP.

Deliverable 1.7: Develop a narrative summary report on the project, inducing the undertaken activities, training workshops, field visits and meetings with the MoH and other stakeholders.

  1. Qualifications, experience, skills and languages

Educational Qualifications:

Essential: Master’s Degree in Medicine, Pharmacy, Occupational therapy, physiotherapy, or another related medical field.

Desirable: Speciality in physical medicine, rehabilitation, disability, ophthalmic or other.

Experience:

At least 7 years of professional experience working in the assistive technology field with strong training and capacity-building expertise, including previous experience in the Jordan Health system and context, especially in the primary and tertiary healthcare system

Experience working in collaboration with the World Health Organization is essential in order to understand WHO's roles and core functions.

Skills/Technical skills and knowledge:

  • Demonstrated expertise in the provision of a broad range of assistive products, ideally within a health facility setting.
  • Strong training and capacity building expertise; previous experience as a trainer for health care providers.
  • Demonstrated experience in systems implementation / management experience.
  • Previous experience in Jordan Health system and context will be considered as an added value.
  • Previous working experience and/or knowledge in the primary and tertiary health care system.
  • Experience in project management and monitoring & evaluation of the ongoing progress.
  • Previous experience working in less resourced settings.
  • High-level communication and interpersonal skills.
  • Strong organizational skills.
  • Problem solving and negotiating abilities to work with multiple stakeholders.
  • Proficient in computer applications, especially with Microsoft Office.

Languages and level required:

  • Expert knowledge of English and Arabic (speaking-writing)
  1. Location

Amman, Jordan (Off-site)

  1. Planned timelines (40 working days – Dates are subject to confirmation)

Start date: 1 May 2023

End date: 31 December 2023

  1. Medical clearance

The selected Consultant will be expected to provide a medical certificate of fitness for work.

  1. Travel

The Consultant is not expected to travel.

Additional Information

  • This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
  • For information on WHO's operations please visit: http://www.who.int.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

Potential interview questions

How have you supported the integration of new services in healthcare systems? This question assesses your experience and approach to implementing new service models. Provide an example where you led or contributed to integrating a service, focusing on your role and the impact.
Describe a time you faced pushback while implementing a project. This helps evaluate your problem-solving and negotiation skills. Pro members can see the explanation.
What methods do you use to train healthcare providers effectively? Pro members can see the explanation. Pro members can see the explanation.
How do you ensure sustainability when implementing new health services? Pro members can see the explanation. Pro members can see the explanation.
Can you provide an example of a monitoring and evaluation plan you developed? Pro members can see the explanation. Pro members can see the explanation.
Added 3 years ago - Updated 1 year ago - Source: who.int