Consultant (HPD/ VIP) Band Level B lower end of range- Expanding implementation of WHO’s emergency, critical, and operative care tools
Provide technical advice for WHO's emergency care tools.
Overview
Provide technical advice for WHO's emergency care tools.
You have:
- University degree in Medicine or Nursing with specialization in emergency medicine.
- 5 to 10 years of relevant experience in the area of emergency and trauma care, particularly in the Eastern Mediterranean or African region.
- Excellent knowledge of written and spoken English and French. Arabic is an asset.
- Dedicated training and experience in clinical emergency care delivery.
- Experience in data management and analysis.
- Ability to liaise with clinical national partners.
- Proficiency in MS Office software applications.
Purpose of the consultancy
The purpose of the consultancy is to provide technical advice to WHO in expanding implementation of WHO’s emergency, critical, and operative care tools.
Background
As part of the Sustainable Development Goals, all Member States of the United Nations have committed to achieving universal health coverage (UHC). High-quality accessible care, informed by evidence-based approaches, forms a critical foundation for UHC and improved health outcomes. Integrated service delivery is fundamental to ensuring that people get the right care in the right place at the right time – it is people-centred and organised by how people present for care, rather than being driven by specific diseases, programmes, or funding streams. However, research indicates that the quality of emergency, critical and operative care being delivered in many low- and middle-income countries is not adequate. WHO supports countries in improving the quality of clinical care by providing effective people-centred guidelines, protocols, and decision-support tools. W In response to requests from Member States on strategic and practical methods for integration of care and capacity building, WHO are developing a set of clinical toolkits to improve integrated clinical care across primary and secondary care settings and integrated health systems.
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Countries in multiple regions seek support to implement the WHO emergency, critical, and operative care toolkits: these are bundles of training and process improvement activities that support care delivery. The emergency care toolkit, as an example, comprises the Basic Emergency Care course; resuscitation area designation guidance; trauma and medical care checklists; the International Registry for Trauma and Emergency Care; and the Interagency Integrated Triage Tool.
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Some of the countries being supported are Francophone, and need direct support in French language. In addition, for wider implementation and uptake of the toolkits, translated versions are required. In addition to producing translations, the French versions must then be field tested for vocabulary and usability, which cannot be achieved through the internal translation process.
Planned timelines
(subject to confirmation)
A total of 11 months
Start date: 15 August 2022
End date: 15 July 2023
Work to be performed
Output 1: Coordinate the implementation of WHO’s emergency, critical, and operative care toolkit in countries selected for coordinated implementation and concentrated monitoring, including onboarding new sites.
Deliverable 1.1: Conduct in-country trainings for tools such as the WHO Basic Emergency Care Course, WHO-ICRC Triage Tool, WHO International Registry for Trauma and Emergency Care and WHO Standardized Clinical Forms as part of the rolling out interventions
Deliverable 1.2: Provide technical control review, monitoring and evaluation activities to the project as follows:
- Train data collectors across project sites
- Analyse country-level data
- provide technical inputs throughout the country activities .
Output 2: Coordinate production streams around French versions of the emergency, critical, and operative care toolkits.
Deliverable 2.1: Undertake review of draft French language versions of each of the critical care toolkit products.
Deliverable 2.2: Technically oversee structured external review of the draft products in 3 sites
Deliverable 2.3: Amend the draft versions based on feedback
Required Qualifications
Education:
University degree in Medicine or nursing with specialisation in emergency medicine.
Experience****:
From 5 to 10 years of relevant experience in the area of emergency and trauma care, particularly in the Eastern Mediterranean or African region.
International experience is mandatory for international consultant.
Experience in working with governmental and national-level regulatory institutions is an asset
Skills/ Technical knowledge
- Dedicated training and experience in clinical emergency care delivery
- Good communication and coordination skills
- Experience in data management and analysis
- Ability to liaise with clinical national partners
- Ability to work with partners effectively as part of a team
- Proficiency in MS Office software applications
Language
Excellent knowledge of written and spoken English and French. Arabic is an asset.
Work effort
Performed work will be part time 50%
Location:
Work will be performed remotely
Medical clearance : The selected Consultant will be expected to provide a medical certificate of fitness for work.
Travel (If travel is involved, a medical certificate of fitness for work will be required.) All travel arrangements will be made by WHO – WHO will not be responsible for tickets purchased by the Consultant without the express, prior authorization of WHO. While on mission under the terms of this consultancy, the Consultant will receive subsistence allowance. Visas requirements: it is the consultant’s responsibility to fulfil visa requirements and ask for visa support letter(s) if needed.
Additional Information section
- This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
- Only candidates under serious consideration will be contacted.
- A written test may be used as a form of screening.
- If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
- For information on WHO's operations please visit: http://www.who.int.
- WHO is committed to workforce diversity.
- WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
- Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
- WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice - https://www.who.int/about/who-we-are/our-values
- Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
- WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
- WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
- WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
- Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
Potential interview questions
| Can you describe a situation where you had to implement a new emergency care protocol? | We want to understand your practical experience in implementing protocols in a healthcare setting. | Share specifics about the protocol, your role, and the impact it had on patient care. |
| How do you ensure effective communication and coordination among diverse healthcare teams? | This question seeks to evaluate your teamwork and communication abilities in complex situations. | Pro members can see the explanation. |
| Describe your experience with data management in healthcare projects. | Pro members can see the explanation. | Pro members can see the explanation. |
| What challenges have you faced in training others on emergency care techniques? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you adapt training materials for different audiences, especially in a multilingual context? | Pro members can see the explanation. | Pro members can see the explanation. |