Consultant for Data Collection and Quality Assessment of Selected Digital Services in Syria

Result of Service - The report prepared should be in Arabic and in electronic format. - The report submitted should not be less than 30 pages. - A 2 to 4 pages executive summary of the report. The completed parts should be edited and saved in MS-Word (•.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the report. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA permission. The content of the generated document shall be the sole property of ESCWA.

Work Location Beirut

Expected duration 3 months

Duties and Responsibilities The consultant shall propose to the designated ESCWA focal point a detailed report of the assessment of selected digital services in Syria. To produce the draft policy, the consultant is requested to conduct, among others, the main following tasks: 1. Make use of the quality assessment framework of digital services, developed by ESCWA, as well as selected regional and international best practices and standards, to collect data and assess the identified digital services; 2. Hold interviews with the various stakeholders and summarise their remarks and observations; 3. Draft the needed quality assessment report on the selected e-services; In addition, the consultant would also ensure the following activities: 1. Present the draft report in a national workshop or meeting (physically or remotely) and capture the main comments and findings of the discussions; 2. Update the draft report according to all received feedback and comments during the reviewing process by ESCWA and MoCT. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work and thereby ensure that the narrative language should be gender sensitive.

Qualifications/special skills Academic Qualifications: A university degree in ICT or a related field is required; a Ph.D. is desirable. Experience: At least 5 years of experience and research in Technology related issues is required. Language: Fluency in written and spoken Arabic is required; a good knowledge of the English is desirable

Additional Information No

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.