Consultant Business Intelligence Analysis - Emergency Operations CST I (Remote)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, color, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability.

JOB TITLE:

Consultant Business Intelligence Analysis – Emergency Operations

TYPE OF CONTRACT:

Consultancy Level I

UNIT/DIVISION:

Global Surge Unit Coordination/Emergency Operations

DUTY STATION (City, Country):

Remote

DURATION:

11 months

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The United Nations World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies, and working with communities to improve nutrition and build resilience.

The Emergency Operations Division (EME) supports WFP’s Regional Bureaus (RBs), Country Offices (COs) and partners to prepare and respond to current and future emergencies in a rapidly changing humanitarian environment. EME provides a field-focused, service oriented, steering and convening role focusing on forward-looking preparedness and support to emergencies to ensure a swift, coordinated, and integrated response. In particular, the ability to timely dispatch surge staff with the required operational experience and technical skills remains a critical factor for effective emergency response.

The Global Surge Coordination Unit (GSCU) within EME identifies, upskills and dispatches emergency response staff in support of life-saving operations where required. It is responsible for managing the process of identifying and dispatching personnel in response to staffing requests, leveraging a pool of qualified candidates. The GSCU also maintains Standby Partnerships with governments and NGOs to field technical experts when needed. It also holds the Surge Learning team which capacitates staff through a curated learning journey that ensures those deployed have the right skills to make an impact.

The Global Surge Coordination Unit is recruiting a consultant to support the digital transformation team analyse business requirements and manage data to improve efficiencies in the overall the surge deployment process. The selected candidate will report to the Business Transformation Officer and work closely with colleagues in the digitalization team, GSCU and other colleagues in the organization to collaboratively work towards common goals.

ACCOUNTABILITIES/RESPONSIBILITIES:

• Provide analysis based on data collected from various sources (databases, websites, APIs) to support BI dashboards, reports, visualizations to identify trends, patterns and insights that can inform business decisions
• Develop data collection and databases from various sources to support the organization’s data architecture and ensure cleaning and organizing of the data for accuracy and consistency
• Create vector graphics, charts and other data visualization tools on surge workforce augmentation and mobilization and Global Surge Coordination Unit (GSCU) processes to share with key internal and external stakeholders
• Support on statistical analysis based on GSCU business requirements to validate assumptions and identify relationships between variables to improve GSCU processes and surge workforce augmentation and mobilization system
• Contribute to the building of predictive models using machine learning and other statistical techniques to forecast future trends and support the systematization and improvement in surge workforce augmentation and mobilization
• Work closely with key GSCU internal stakeholders (business leaders, digital and systems team leaders, product managers) to support their needs and provide insights
• Establish regular reporting mechanisms to share GSCU findings and recommendations to stakeholders
• Assist in using data to driving decision-making on processes and business outcomes
• Support in BI projects implementation according to standards and processes
• Any other as may be required

KEY DELIVERABLES:

• Data collection library on Global Surge Coordination Unit processes and businesses
• Annually/monthly/weekly/daily reports based on statistical analysis and trends to update on Global Surge Coordination Unit systems
• Annual/monthly/weekly/daily vector graphics on emergencies’ surge workforce augmentation and mobilization
• Contribution to BI solutions implementation within Global Surge Coordination Unit

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

Advanced university degree in International Relations, Public or Business Administration or other relevant field, or First University degree with additional years work experience or trainings/courses.

Experience:

Typically, three or more years of postgraduate professional experience with an interest in international humanitarian development. Field experience with WFP would be well regarded but not essential.

Knowledge & Skills:

• Familiarity with data warehousing and business intelligence concepts.

  • Proficiency in using data visualization software (Tableau, PowerBI, Qlikview, etc.) and setting-up dynamic dashboards.
  • Knowledge of how to create and apply the most accurate algorithms to datasets in order to find solutions.
  • Works with a high level of accountability, accuracy and attention to detail.
  • Strong problem-solving skills and possess mature judgement.
  • Have good communications skills for responding to queries, writing reports, making presentations.
  • Have good interpersonal skills for teamworking and operating in a multicultural environment.
  • Analytical skills and ability to think strategically and creatively to develop effective solutions.
  • Basic knowledge of BI technologies, including data warehousing, ETL, reporting, and analytics tools.
  • Ability to analyse data, draw conclusions and recommend a course of action

  Languages:

  International professional: Fluency (level C) in English language. Intermediate knowledge (Level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language Portuguese

Terms and Conditions

WFP offers a competitive compensation package which will be determined by the contract type and selected candidate’s qualifications and experience.

Please visit the following websites for detailed information on working with WFP.

http://www.wfp.org Click on: “Our work” and “Countries” to learn more about WFP’s operations.

Deadline for applications: 19th March 2023

Ref.: VA No.526295

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.