Consultant – Business Analyst, Local); (UNICC Partnership

Result of Service UNRWA is an equal opportunity employer and welcomes applications from both women and men. UNRWA encourages applications from qualified women. Only those applicants shortlisted for an interview will be contacted. UNRWA is a non-smoking environment.

Work Location Gaza, Jordan, Lebanon, Syria, or West Bank

Expected duration ¿ The duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds. ¿ Remuneration for this consultancy will be 1,600 USD depending on the fund availability, qualifications, and relevant experience. ¿ The incumbent can be in any UNRWA field of operations (Gaza, Jordan, Lebanon, Syria, or West Bank).

Duties and Responsibilities ¿ Collaborate with internal departments, vendors, and committees to design and develop application systems. ¿ Capture functional requirements using various proven techniques to elicit latent needs, test their validity and relevance, resolve conflicts, and guide prioritization. ¿ Ensure the coverage of all use cases. Capture the as-is and to-be perspective with attention to business processes. ¿ Evaluate existing information systems through gap analysis, developing viable alternative solutions and estimates by working closely with the Project team to align designs that enable strategic outcomes. ¿ Coordinate and support the application development team in Testing and End User adoption on various customer projects. ¿ Preparation of technical documentation, SoPs, and other process documents.

¿ Performs other duties as required.

Qualifications/special skills Academic Qualifications: ¿ A university degree or master’s degree from an accredited educational institution in information technology, information management, Information systems, computer science, computer engineering, Software engineering, Business Administration, Management, or other related disciplines;

Experience: ¿ A minimum of 5 years of experience for a bachelor’s degree and a minimum of 3 years for a master’s degree in IT Business Analyst or equivalent experience in IT Applications development.

¿ At least 2-3 years of experience in Program/Project management roles in an enterprise-scale environment. ¿ Experience with agile methods and design thinking. ¿ Employment history must demonstrate progressive levels of responsibility. ¿ Good experience and sound understanding of IT fundamentals and technologies pertinent to creating business solutions (software development and testing, architecture, applications, databases, integration, infrastructure, and networks)

Desirable Qualifications - Basic knowledge of other recognized UN languages is desirable - Certified Business Analysis Professional. - Master’s university degree in Computer Science, Computer Engineering, Information Technology is a plus

Competency: ¿ Excellent written English and verbal communication skills, interpersonal and collaborative skills. ¿ High degree of initiative, dependability, and ability to work with minimal supervision. ¿ High level of personal integrity and the ability to professionally handle confidential matters and show an appropriate level of judgment and maturity. ¿ Ability to deliver quality results. ¿ Excellent writing and presentation skills ¿ Strong analytical and problem-solving skills. ¿ Language fluency in English is required (verbal and written).

Language: ¿ Fluent in spoken and written English.

Additional Information UNRWA has signed a Memorandum of Understanding (MoU) with the United Nations International Computing Center (UNICC) to enhance livelihood and human development opportunities for Palestine refugees in Gaza and all fields. Through this new collaboration, UNRWA becomes a provider of Information Management, Technology services, and capacity augmentation to the UNICC technical team on a cost-recovery basis through IMTD/IT Service Center (ITSC) in HQ-Gaza.

The United Nations International Computing Center (UNICC) is a UN agency that provides IT services to other UN agencies on a cost-recovery basis.

The UNRWA Information Management and Technology Department (IMTD) seeks a business analyst consultant to implement and support ongoing and new projects.

The consultant will report administratively to the Head Information Technology Service Centre in Headquarters Gaza and technically to United Nations International Computing Center (UNICC).

¿ Please indicate if you are a Palestinian Refugee and provide your registration card number if applicable.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.