Consultant (12 months, home-based): Knowledge Management Consultant, PRIME, Division of Private Fundraising and Partnerships (PFP)

Consultant Communications & PR

Contract

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

UNICEF’s Division of Private Fundraising and Partnerships (PFP) works with the private sector through UNICEF National Committees, country offices and HQ divisions to expand strategic engagement with the private sector and advocate for child rights. As UNICEF shifts into a more agile organization able to deliver on ambitious targets defined in its Strategic Plan 2022-2025, PFP is strengthening its Knowledge Management (KM) function by sustaining foundational KM work while implementing more strategic, synergistic and coherent KM priorities as defined in its updated KM Strategy 2023-2025.

The KM Consultant will help in implementing KM initiatives and priorities in PFP, and will also contribute to the global work of PFP when it comes to developing KM in UNICEF as a whole.

How can you make a difference?

Scope of Work:

This role will support the PFP’s Knowledge Management function in:

- Developing a KM Booster Package for PFP and for markets;

- Helping manage the Virtual Skill Share (VSS) Academy sessions;

- Rolling out a streamlined KM capacity building (CB) set of resources

- Managing the Knowledge Exchange Platform (KEP).

Work Assignments Overview

Support in organizing knowledge sharing and capacity building on KM amongst PFP, NatComs and COs

Deliverables

By 31 December 2023

On VSS

• Coordinate and discuss with session leads on logistical setup of 15 upcoming VSS sessions:
• Setup up to 15 VSS session pages
• Setup up to 15 VSS session chats
• Setup up to 15 VSS sessions’ evaluation forms
• Clean and input data to attendance sheets and Feedback sheets of 15 VSS sessions

On KEP

• Curate and organize up to 12 submissions to the KEP based on VSS sessions and other knowledge exchange and KM activities of PFP teams.
• Develop up to 5 good practice pages in the Private Sector Intranet
• On Booster Package
• Organize up to 2 capacity building meetings/sessions to disseminate the KM Booster Package
• On KM Capacity Building
• Perform beta-testing and suggest revisions to the KM Course prior to launch

On Booster Package

• Organize up to 4 capacity building meetings/sessions to disseminate the KM Booster Pack

On KM Capacity Building

• Perform beta-testing and suggest revisions to the KM Course prior to launch

By 31 January 2024

On VSS

• Coordinate and discuss with session leads on logistical setup of 15 upcoming VSS sessions:
• Setup up to 15 VSS session pages
• Setup up to 15 VSS session chats
• Setup up to 15 VSS sessions’ evaluation forms
• Clean and input data to attendance sheets and Feedback sheets of 15 VSS sessions

On KEP

• Curate and organize up to 12 submissions to the KEP based on VSS sessions and other knowledge exchange and KM activities of PFP teams.
• Develop up to 5 good practice pages in the Private Sector Intranet
• On Booster Package
• Organize up to 4 capacity building meetings/sessions to disseminate the KM Booster Pack
• On KM Capacity Building
• Monitor launch of the KM e-course and coordinate glitches with the e-learning consultant
• Monitor and direct technical questions of participants to technical teams

On Booster Package

• Organize up to 4 capacity building meetings/sessions to disseminate the KM Booster Pack

On KM Capacity Building

• Monitor launch of the KM e-course and coordinate glitches with the e-learning consultant
• Monitor and direct technical questions of participants to technical teams

By 29 February 2024

On VSS

• Coordinate and discuss with session leads on logistical setup of 15 upcoming VSS sessions:
• Setup up to 15 VSS session pages
• Setup up to 15 VSS session chats
• Setup up to 15 VSS sessions’ evaluation forms
• Clean and input data to attendance sheets and Feedback sheets of 15 VSS sessions

On KEP

• Curate and organize up to 12 submissions to the KEP based on VSS sessions and other knowledge exchange and KM activities of PFP teams.
• Develop up to 5 good practice pages in the Private Sector Intranet
• On Booster Package
• Organize up to 4 capacity building meetings/sessions to disseminate the KM Booster Pack

By 31 March 2024

On VSS

• Coordinate and discuss with session leads on logistical setup of 15 upcoming VSS sessions:
• Setup up to 15 VSS session pages
• Setup up to 15 VSS session chats
• Setup up to 15 VSS sessions’ evaluation forms
• Clean and input data to attendance sheets and Feedback sheets of 15 VSS sessions

On KEP

• Curate and organize up to 50 submissions to the KEP based on VSS sessions and other knowledge exchange and KM activities of PFP teams.
• Develop up to 5 good practice pages in the Private Sector Intranet

By 30 April 2024

On VSS

• Coordinate and discuss with session leads on logistical setup of 15 upcoming VSS sessions:
• Setup up to 15 VSS session pages
• Setup up to 15 VSS session chats
• Setup up to 15 VSS sessions’ evaluation forms
• Clean and input data to attendance sheets and Feedback sheets of 15 VSS sessions

On KEP

• Curate and organize up to 50 submissions to the KEP based on VSS sessions and other knowledge exchange and KM activities of PFP teams.
• Develop up to 5 good practice pages in the Private Sector Intranet

By 31 May 2024

On VSS

• Coordinate and discuss with session leads on logistical setup of 15 upcoming VSS sessions:
• Setup up to 15 VSS session pages
• Setup up to 15 VSS session chats
• Setup up to 15 VSS sessions’ evaluation forms
• Clean and input data to attendance sheets and Feedback sheets of 15 VSS sessions

On KEP

• Curate and organize up to 12 submissions to the KEP based on VSS sessions and other knowledge exchange and KM activities of PFP teams.
• Develop up to 5 good practice pages in the Private Sector Intranet
• Help set up Inspire Award shortlist and voting pages in the Private Sector Intranet

By 30 June 2024

On VSS

• Coordinate and discuss with session leads on logistical setup of 15 upcoming VSS sessions:
• Setup up to 15 VSS session pages
• Setup up to 15 VSS session chats
• Setup up to 15 VSS sessions’ evaluation forms
• Clean and input data to attendance sheets and Feedback sheets of 15 VSS sessions
• Help organize one Inspire Awarding session

On KEP

• Curate and organize up 12 submissions to the KEP based on VSS sessions and other knowledge exchange and KM activities of PFP teams.

• Develop up to 5 good practice pages in the Private Sector Intranet

  By 31 July 2024

  On VSS

• Coordinate and discuss with session leads on logistical setup of 15 upcoming VSS sessions:

• Setup up to 15 VSS session pages
• Setup up to 15 VSS session chats
• Setup up to 15 VSS sessions’ evaluation forms
• Clean and input data to attendance sheets and Feedback sheets of 15 VSS sessions

On KEP

• Curate and organize up to 50 submissions to the KEP based on VSS sessions and other knowledge exchange and KM activities of PFP teams.
• Develop up to 5 good practice pages in the Private Sector Intranet

By 31 August 2024

On VSS

• Coordinate and discuss with session leads on logistical setup of 15 upcoming VSS sessions:
• Setup up to 15 VSS session pages
• Setup up to 15 VSS session chats
• Setup up to 15 VSS sessions’ evaluation forms
• Clean and input data to attendance sheets and Feedback sheets of 15 VSS sessions

On KEP

• Curate and organize up to 50 submissions to the KEP based on VSS sessions and other knowledge exchange and KM activities of PFP teams.
• Develop up to 5 good practice pages in the Private Sector Intranet

By 30 September 2024

On VSS

• Coordinate and discuss with session leads on logistical setup of 15 upcoming VSS sessions:
• Setup up to 15 VSS session pages
• Setup up to 15 VSS session chats
• Setup up to 15 VSS sessions’ evaluation forms
• Clean and input data to attendance sheets and Feedback sheets of 15 VSS sessions

On KEP

• Curate and organize up to 50 submissions to the KEP based on VSS sessions and other knowledge exchange and KM activities of PFP teams.
• Develop up to 5 good practice pages in the Private Sector Intranet

By 31 October 2024

On VSS

• Coordinate and discuss with session leads on logistical setup of 15 upcoming VSS sessions:
• Setup up to 15 VSS session pages
• Setup up to 15 VSS session chats
• Setup up to 15 VSS sessions’ evaluation forms
• Clean and input data to attendance sheets and Feedback sheets of 15 VSS sessions

On KEP

• Curate and organize up to 50 submissions to the KEP based on VSS sessions and other knowledge exchange and KM activities of PFP teams.
• Develop up to 5 good practice pages in the Private Sector Intranet

By 30 November 2024

On VSS

• Coordinate and discuss with session leads on logistical setup of 15 upcoming VSS sessions:
• Setup up to 15 VSS session pages
• Setup up to 15 VSS session chats
• Setup up to 15 VSS sessions’ evaluation forms
• Clean and input data to attendance sheets and Feedback sheets of 15 VSS sessions

On KEP

• Curate and organize up to 50 submissions to the KEP based on VSS sessions and other knowledge exchange and KM activities of PFP teams.
• Develop up to 5 good practice pages in the Private Sector Intranet

To qualify as an advocate for every child you will have…

Education:

- First-level university degree (Bachelors degree or higher) in knowledge management, business management, international studies, adult education or any other relevant field of discipline.

Experience:

- Minimum of three years progressive experience in the following fields: knowledge management, learning, production of knowledge products, or relevant areas is required.

- Experience creating and editing SharePoint pages and a good understanding of UNICEF’s digital workspace is required. - Experience in organizing knowledge sharing events is required.

- Experience in documenting cases/experiences/lessons learned is required. - Experience in developing or implementing capacity-building activities/events/projects would be an asset.

- Working experience within UNICEF or other UN entities, familiarity with the work of UNICEF National Committees and/or private sector fundraising would be an asset.

Language:

- Fluency in English is required. Knowledge of another official UN language is an asset.

Other competencies:

- Strong analytical and conceptual thinking with the ability to process information and feedback and translate these into different knowledge products is required.

- Expertise in developing sites in Modern SharePoint, especially knowledge portals, is highly desirable.

- A keen sense for visual design, website navigation/interaction and user experience is desirable.

- Expertise in community management, organization of webinars, and assessing the quality of knowledge products is highly desirable.

- Ability to work independently and to meet tight deadlines is required .

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

Remarks:

Please indicate your all-inclusive (lump sum) fees in USD against the deliverables listed above. If there is a need for business travel, the travel costs will be covered by UNICEF separately. The office selects the individual based on best value for money.

Costs indicated are estimated. Final rate shall follow the “best value for money” principle, i.e., achieving the desired outcome at the lowest possible fee.

Payment of professional fees will be based on submission of agreed deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

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Added 6 months ago - Updated 5 months ago - Source: unicef.org