Consultancy: Primero Child Protection Information Management System (Primero CPIMS+) Rollout Consultant (International)

Contract

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Hope

How can you make a difference?

UNICEF ICO and SCI in collaboration with Child Protection Sub-Cluster (CPSC); successfully configured; deployed and tested Primero CPIMS+ application, in Dohuk Governorate, to facilitate child protection case management. This also involved development and endorsement of Standard Operating Procedure (SOP); Data Protection and Information Sharing Protocol (DPISP), and capacity building of key implementing actors including the government Department of Labor and Social Affairs (DoLSA). Review of the pilot phase of deployment indicated high levels of user acceptance and significant improvement in case management, delivery of services and in data quality. As of May 2021, 80 users from six case management organizations are actively using CPIMS+ for their child protection case management and for information management. In May 2021, the system was upgraded to Primero CPIMS+ V2; all data from previous version migrated to new one version. The orientation of existing users to Primero CPIMS+ V2 (CPIMS+) is ongoing.

In 2021, the Iraq CPSC, in collaboration with UNICEF and Ministry of Labor and Social Affairs are aiming to further roll out the CPIMS+ to child protection agencies throughout Kurdistan Region of Iraq (KRI) with the goal of further scale up to Federal Iraq.

Therefore, there is an urgent need for a consultant with expertise in Primero CPIMS+ to lead and coordinate the rollout in KRI and prepare the ground for future rollout in Federal Iraq. The consultant is expected to undertake capacity building of additional users in case management and CPIMS+ throughout KRI. S/he will also work with CPSC Child Protection Case Manager and undertake assessment and develop plan for future roll out in Federal Iraq.

Goal / Objective:

The consultant will lead the roll out of CPIMS+ across KRI. S/he will coordinate with the relevant government entities and case management actors in reviewing and finalizing interagency CPIMS+ roll out plan and in conducting tailored capacity building activities. S/he will also be responsible for (a) enrolling different users in the system and for appropriate role assignment (b) for making necessary adjustments to the CPIMS+ and linking with the maintenance service provider. Within the MoLSA, the incumbent is expected to review existing case management systems and harmonize approaches with CPIMS+ practices and procedures to ensure these are consistent, effective, and meet minimum standards.

Specific Tasks:

In collaboration with the National Case Management Working Group (CMWG) Chair, who is also CPSC case manager, the consultant will specifically: -

• Carry out the review and implementation of the CPIMS+ rollout plan agreed by CMWG members and monitor the progress against key tasks.
• Coordinate closely with respective government counterparts (MoLSA / DoLSA in KRG and Federal Iraq) and case management actors in preparatory actions (assigning the role, registration of the users, capacity building, signature of the Terms of Use and DP/ISP).
• Ensure all the user organizations conduct Data Impact Protection Assessment, and that the recommendations are endorsed by Case Management WG before joining CPIMS+
• Ensure all the relevant users are trained on the necessary tools such as Case Management SOP (KRI and Federal Iraq), DPISP, CPIMS+ forms, CPIMS+ online system.
• Ensure all the user organizations appoint appropriate focal persons and establish effective coordination and support mechanism among focal persons based on the lessons learned from the pilot phase in Dohuk.
• Support User Organisations to develop a mobile device management plan for CPIMS+
• As necessary, conduct a mapping exercise to understand the needs and demands of current and new users of the CPIMS+/Primero.
• Maintain regular contact with the maintenance service provider and CPIMS+ global coordinator and Primero team.
• Support the government and CMWG in generating timely, high quality data and reports to inform program implementation. Identify and address bottlenecks in relevant forum, including monthly CMWG.
• Regularly monitor data quality and protect the confidentiality of case information.
• Develop additional user-friendly guidance for CPIMS+, as needed, for CPSC/CMWG members.
• Support data analysis workshops and generate reports regularly and share with Child Protection actors.

Duration of Contract:

The consultancy is for a period of six months, expected to commence 15th of July 2021 and end on 14th January 2022 (mix of home-based (75%) and in country-based (25%) arrangement).

Working Condition:

1. Location: The consultancy is expected to be carried out through a mix of home based and in country-based arrangement. A total of 117 days of the consultancy will be home based while 39 days of the consultancy will be in country, based in Erbil. The proportion in-country and home-based workdays may change based easing of COVID-19 related restrictions and whether the conditions allow for the consultant to travel to Iraq.
2. Logistic Requirement: The consultant will work on his/her own computer(s) and use his/her own office resources and materials in the execution of this assignment. The consultant will arrange for insurance coverage for any eventuality throughout the duration of the consultancy. The consultant's fee shall therefore be inclusive of all these administrative costs.

Contract Supervision:

The consultant reports directly to Child Protection Specialist (P4), with secondary reporting line to the Chief of Child Protection Section. S/he will work very closely with the GBV specialist and with the Child protection team in all field offices; Global CPIMS+ team as well as Child Protection Working Group responsible for case management and information management system.

Deliverables:

The consultant is expected to submit the following:

1. Progress report including CPIMS+ roll out plan
2. Progress report produced and DPISP signed
3. Progress report + User training report
4. Progress report + User training Report
5. Progress report and CPIMS+ data analysis report
6. progress report including CPIMS+ data analysis report

To qualify as an advocate for every child you will have…

The consultant is expected to meet the following requirements in terms of qualifications and experience:

1. Education: University degree, or equivalent experience in Data / Information Management and analysis or Psychology, Social Work, Public Health or related degree preferred (minimum requirement is university degree)
2. Work Experience: A minimum of 5 years’ experience with either the UN and/or NGO, especially in emergency settings, including a significant portion of that experience in child protection and a minimum of 2 years’ experience on CPIMS+/ Primero V2 roll out and coordination.
3. Special skills: Solid practical skills in information management; data analysis; developing and delivering trainings to diverse participants and practical use of interagency guidance such as case management guidelines.
4. Language: Fluency in English is required. Knowledge of Arabic and Kurdish is an asset.
5. Competencies:

• Communicates and networks effectively with a wide range of people to reach broad consensus on a well-coordinated response.
• Knows how to present ideas effectively and clearly while listening and acknowledging others’ perspectives and views; Builds and motivates the cluster coordination team at sub national level.
• Thinks and acts strategically and ensures that inter-agency activities are prioritized and aligned within an agreed strategy.
• Demonstrates personal and professional integrity in all interactions.
• Demonstrates leadership in implementing inter-agency workplan.

Contractual Terms and Conditions:

• Candidates should submit a financial proposal for the assignment, outlining all-inclusive fees per deliverable (based on the number of days worked and daily rate charged).
• Travel expenses to the duty station and within the country, if required, will be paid in accordance with UNICEF polices/rules and regulations for individual consultancy assignment.
• Under consultancy agreements, a month is defined as 21.75 working days, and fees are prorated accordingly for actual days worked.
• The consultant is not entitled to payment for overtime, weekends or public holidays, medical insurance, taxes, and any form of leave.
• The Consultant must not publish or disseminate reports, data collection tools, collected data or any other documents produced from this consultancy without the permission of and acknowledgment of UNICEF Iraq.
• The selected candidate will be governed by and subject to UNICEF’s General Terms and Conditions for individual contracts.

Please indicate your ability, availability and daily/monthly rate (in US$) to undertake the terms of reference above.

Applications submitted without a daily/monthly rate will not be considered.

UNICEF is committed to diversity and inclusion within its workforce and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.