Consultancy Needed - Business Development (Institutional Key Account)

Consultancy Needed - Business Development (Institutional Key Account)

Background

Consultant is ultimately a business strategy that represents an organizational shift rather than a fundraising tactic for short-term gain. Whereas traditional fundraising or account management treats every donors/client’s relationship approximately the same, Institutional Key Account (IKA) reorganizes the business’s teams and culture to develop different approaches to their biggest donors/clients across the organization. Therefore, IKAs have a greater responsibility to manage both the donors/clients and the donors/clients’ interactions with other employees and departments to ensure a greater lifetime value for their donors/clients.

This position is responsible for support the team in handling the most important institutional donor/client accounts within Save the Children (STC). These accounts will support the Institutional Key Account team to make up the highest percentage of the organization revenue by working collaboratively between STC Indonesia and STC member country(s). They will be the support the IKA Team in proposal and report development, support the STC Indonesia team in anticipate the donor/client’s needs, work within the organization to ensure deadlines for the donor/client are met, and support the STC member country relations to be successful in managing a long-lasting relation with the donor/client.

The Consultant is generally trained in business administration and management. Ideally, they come from a strong development and humanitarian background and possess strong analytical skills, as well as a strategic mindset. Software and foreign language skills are a big advantage to work across STC global movement.

In order to be able to support the STC Indonesia team to empathize with donors/clients and create trust and proximity, the consultant must be a people person and have excellent communication skills. Because they work closely with IKA team that close with donors/clients and thus have a great influence to help the team on channeling donors/clients program support/funding toward specific program that deliver the most significant impact for children, families and their communities; and, they must have a high degree of self-organization and reliability.

Essential Function

The essential functions of this consultancy are:

• Deep dive with members to cultivate ODA funding opportunities
• Assist the team in building and develop relationship with multilateral agencies
• Develop “Team Approach” w/i Members on portfolio planning and agreed for cultivation (CU) and solicitation (SO)
• Support the team in developing relations with targeted institutional donors and Member Offices and co-create opportunities
• Focus on MNCs and targeted Indonesian blue chips
• Development of strategy of the organization
• Close relationship with Award Team on award management support

Deliverables

• As part of the Institutional Key Account team in developing a solid and trusting relationship between major key donors/clients and STC
• Lead proposal development along with proposal development team.
• Support the Senior Institutional Key Account Manager in resolving key donors/clients’ issues and complaints.
• Developing a complete understanding of key account needs and establishing a timeline of performance, which include stewarding the donors/clients and to anticipate key account changes and required improvements.
• Support the organization on developing strategies documenting to achieve Member Goal and CSP.
• Managing communications between key donors/clients, SC Members, and internal teams
• Strategic planning to improve donors/clients and SC Members results
• Collaborating and working across department to establish effective project management and communication to donors/clients and SC Members to ensure the highest quality of materials are being produced and all donors/clients’ needs are met as well as to maximize revenue by up- selling or cross-selling.