Consultancy (Home-based): Humanitarian Learning, Humanitarian Evidence & Learning Section, EMOPS

Contract

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a Future

Humanitarian Evidence and Learning (HELS) Section in the Office of Emergencies at UNICEF has recently initiated a comprehensive institutional humanitarian capacity initiative that aims to increase UNICEF’s ability to respond to humanitarian crises now and in the future, by ensuring that in-country UNICEF staff and implementing partners’ staff are fit for purpose and have the right skills to deliver on their roles.

The purpose of this consultancy is to conduct an institutional humanitarian skills gap assessment that will support design and deployment of a comprehensive UNICEF humanitarian skills framework, a dynamic UNICEF humanitarian learning strategy aligned with needs that leverages innovative, real time, contextualized and user-centered learning methodologies, fosters innovation and exchange of best practices through social learning, deploying immersive humanitarian learning development models that focus on developing capabilities at scale and updated and/or new UNICEF humanitarian learning assets which integrate both learning and knowledge exchange practices and products.

How can you make a difference?

The main tasks are as follows:

1. Design and develop a comprehensive UNICEF Core Humanitarian Skills and Behavior Framework

The new framework will;

• support adoption of a competency-based approach to humanitarian capacity building initiatives through an assessment of the core humanitarian competencies desired for UNICEF to meet strategic objectives in line with internationally recognized standards.

• reflect more strongly the linkages with the UNICEF Competency and Behavior Framework as well as other global humanitarian skills framework for example IASC Humanitarian Competency Framework and Core Humanitarian Competency Framework (CHCF).

• explore the organization’s humanitarian needs as detailed in the UNICEF humanitarian review and include needs and inputs from key stakeholders across the Office of Emergency Programmes and UNICEF Country and Regional Offices as well as implementing partners.

• reflect core humanitarian skills and behaviors that support all UNICEF staff, managers and partners to adopt humanitarian skills they need to respond to current and future crises.

2. Conduct a comprehensive institutional humanitarian skills gap assessment in alignment with the new skills framework and UNICEF strategic objectives.

This analysis will include:

• Organizational skills gap analysis based on current UNICEF humanitarian capacity needs against desired UNICEF humanitarian strategic objectives and the means to achieve these.

• Analysis of core humanitarian skills areas developed and range of any additional technical and other supporting skills to support development of a comprehensive humanitarian learning plan and strategy.

• An analysis of the UNICEF country and regional office preparedness and response plans and skills gaps and capacity needs detailed in these response plans.

• Combined exploratory qualitative and quantitative data gathering and analysis approach to map, group and collate inputs from key stakeholders across HQ, Country and Regional Office locations and UNICEF implementing partners.

• Identification of the desired humanitarian knowledge, skills and competencies as developed through core humanitarian skills framework developed above and an analysis of the skills that are not present in the organization

• Identification of the prevalent learning styles among different UNICEF staff, manager and partner groups and recommendations of different blended learning approaches to address the humanitarian skills gaps, practice changes required and the potential to build on existing key strengths.

NOTE: The above learning assets will be designed and development in close consultation with various subject matter experts.

Please click the attached link for a detailed Terms of Reference.

Deliverables/Outputs

Key Milestones

Due Before

Estimated Time

Design and development of a comprehensive UNICEF Core Humanitarian Skills and Behavior Framework

In consultation with the Learning and Development Specialist and project team, submit detailed project plan with key activities and timelines for the project.

Submitted stakeholder engagement schedule with varied diagnosis strategies that will support effective collation of input from all relevant stakeholders.

Coordination and facilitation of these stakeholder engagement discussions and activities to gather information.

Delivery of report from the data gathered from stakeholder engagement and discussions

Desk review report of humanitarian capacity gaps and desired skills based on UNICEF humanitarian review, UNICEF strategic objectives, UNICEF CO and RO Humanitarian Preparedness response plans and capacity needs.

Benchmarking report of global humanitarian skills framework in alignment with data analysis received from stakeholder discussions

Development of draft humanitarian skills framework and circulate to key stakeholders for feedback

Submission of final humanitarian skills framework.

Achieved in stages following planned process.

70 days

Conduct a comprehensive institutional humanitarian skills gap assessment in alignment with the new skills framework and UNICEF strategic objectives.

In consultation with the Learning and Development Specialist and project team, submit detailed project plan with key activities and timelines for the project.

Combined exploratory qualitative and quantitative data gathering and analysis activities conducted to map, group and collate humanitarian skills gap inputs from key stakeholders across HQ, Country and Regional Office locations and UNICEF implementing partners based on the development humanitarian skills framework.

Draft report detailing the analysis of skills gaps assessment findings and recommendations in alignment with new humanitarian skills framework including key gaps in knowledge, skills, mindset, motivation, prevalent learning styles among different UNICEF staff, manager and partner groups and recommendations of different blended learning approaches to address the humanitarian skills gaps, practice changes required and the potential to build on existing key strengths.

Presentation of key findings and report to senior leaders for further feedback,

Submitted final UNICEF humanitarian skills gap assessment report.

Achieved in stages following planned process.

40 days

To qualify as an advocate for every child you will have…

• Masters degree or equivalent experience in instructional design, talent development, organizational development, human resources or similar relevant field
• Minimum 10 years of professional experience in a relevant field with an emphasis on two of the following; talent development, competency framework design and development, humanitarian learning and transfer of knowledge and organizational development.
• Experience in designing and development of humanitarian or other related skills and competency frameworks for a global and/or international organization.
• Experience in conducting institutional gap assessments using modern skills audit data gathering and analysis tools
• Experience in coordination of multi-stakeholder activities
• Strong analytical skills and capacities
• Ability to independently plan and execute assigned tasks and duties
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Expert level of English, both oral and written. Proficiency in additional official UN languages an asset

Instructions for Application:

• Submit a daily rate and confirm availability.
• Rates shall be all-inclusive and include all costs components required to perform the deliverables identified in the TOR.
• Please provide examples skills frameworks and/or humanitarian learning packages you have designed.
• The applications will be assessed as follows:
  • 40% on the quality and originality of examples,
  • 30% on the profile of the candidate/interview and
  • 30% on the price proposal.

Payment schedule is according to deliverable acceptance.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

View our competency framework at

http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.