Consultancy: Communications and Knowledge Management Consultant, Child Protection Programme Team, Programme Group, HQ New York/Remote - Req

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UNICEF - United Nations Children's Fund

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Application deadline 2 months ago: Tuesday 13 Sep 2022 at 03:55 UTC

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

Consultancy Title: Communications and Knowledge Management Consultant

Section/Division/Duty Station: Child Protection Programme Team, Programme Group/ NYHQ

Duration: 62 Billable days – September 2022 to March 2023

Home/ office Based: Remote


If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.


Purpose of Activity/ Assignment:

The purpose of this consultancy will be to support the Child Protection Programme Team in NYHQ with specific knowledge management and communications tasks which will contribute to overall sector initiatives and foreseen outputs.

The consultant will be under the general supervision of the Advocacy, Communications and Knowledge Management Specialist in the Planning and Evidence Building Unit of the Child Protection Programme Team and will also collaborate closely with other members of the Child Protection Programme Team in New York Headquarters.

Deliverables will be centered on supporting corporate reporting, development of sector specific communication products and content for social media.

Scope of Work:

Area 1: Supporting Corporate Reporting for Goal Area 3 Annual Results Report

-The consultant will be responsible for identifying photographs; case studies; knowledge management products and quotes from children and field-based partners to include in Goal Area 3 Annual Results.

-The consultant will provide editing support throughout the report drafting process.

Area 2: Supporting Child Protection Communications Products

-The consultant will create an internal monthly bulletin for Child Protection based on inputs from colleagues throughout the organization.

-The consultant will help to identify and draft content for bi-annual Child Protection Update for donors.

Area 3: Developing Social Media Content

-The consultant will develop content for daily posting on Twitter and weekly posting on LinkedIn.

-The consultant will develop social media packages for key publications and events.

Area 4: Updating of CP SharePoint and Webpages

-The consultant will keep both platforms up to date with latest developments and publication and will ensure a consistent and user-friendly design for both.

Area 5: Support to Section Management

-Support section meetings and webinars with use of assorted engagement technology tools such as Mentimeter, Slido and Jamboard.

- Maintain updated “who’s who”, section calendar and seating plan.

Terms of Reference / Key Deliverables:

  • Photographs selected and captions prepared
  • Case studies and knowledge products catalogue developed, and quotes from field based partners identified
  • Monthly CP Bulletin -Content and drafting for bi-annual CP Update
  • Social media content prepared weekly for 24 weeks.
  • SharePoint and Webpages updated quarterly
  • Support technology for weekly section meetings and webinars
  • Section seating plan, calendar and Who’s Who updated monthly



  • Bachelor’s degree in Communications, Information Technology or related degree preferred

Work experience:

  • A minimum of two (2) years of relevant work experience, closely related to communications and knowledge management.
  • Experience managing social media and website for an organization. Ability to use Drupal is considered an asset.
  • Strong writing and communications skills.
  • Ability to effectively use standard office software, as well as diverse technology tools to manage meetings.
  • Familiarity with managing organizational intranets.
  • Ability to use Mailchimp and Canva for design.
  • Additional design skills highly valued.
  • Knowledge of child rights; child protection and UNICEF is considered an asset.


  • Completed profile in UNICEF's e-Recruitment system and provide Personal History Form (P11) Upload copy of academic credentials
  • Financial proposal
  • At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.
  • Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

U.S. Visa information:

With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. View our competency framework at: Here

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, race, sexual orientation, nationality, culture, appearance, socio-economic status, ability, age, religious, and ethnic backgrounds, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

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