Consultancy - Child Protection Knowledge Management Implementation Plan, LACRO, Panama City (162 days)

Consultant Programme & Policy

Contract

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, an advocate

How can you make a difference?

Background

UNICEF promotes the rights and welfare of all children and adolescents in everything we do. Together with our allies, we work in 190 countries and territories to transform this commitment into practical actions that benefit all children, especially focusing our efforts on reaching the most vulnerable and excluded, worldwide.

The UNICEF Latin America and Caribbean Regional Office is based in in Panama, operating in 36 territories, including 24 country offices. UNICEF works to put the rights and well-being of the most disadvantaged children at the heart of the social, political, and economic agenda, in line with our equity focus, working across our organization and with our partners in government, civil society and the private sector to support shifts in public policy, fuel social engagement, and increase investment for children.

The LACRO Child Protection Section supports the UNICEF country offices to protect all children from violence, abuse and exploitation in all contexts and including those who are on the move, in alternative care and in contact with the law. The Child Protection Section co-leads the flagship result for all countries in the region to eradicate violence against children, and a priority result to respond to children on the move.

UNICEF has a vision to be an organization that puts knowledge to work to achieve results for children and fulfil their rights (UNICEF KM Strategy 2021-2022) and knowledge management (KM) is an enabler to achieve this vision (UNICEF KM Strategy 2021-2022). KM is defined as “The deliberate and systematic coordination of an organization’s people, technology, processes and organizational structure to add value through reuse and innovation. This is achieved through the promotion of creating, sharing and applying knowledge as well as through the feeding of valuable lessons learned and best practices into corporate memory to foster continued organizational learning.” (Dalkir, 2011, p. 469). KM requires the combination of knowledge generation/capture, knowledge dissemination and knowledge use.

The UNICEF LACRO Child Protection section currently has a number of products to support the delivery of this vision, specifically an internal and external website, ebulletin, document library, and learning webinars. Based on demand from the country offices, it has just developed a knowledge management strategy that specifically aims to ensure that UNICEF staff (and partners) have access to the latest information in a timely manner to better inform their programmes.

The resulting strategy indicates some directions such as on revamping the document library, introducing different knowledge management forums, adjusting the website, as well as continuing and improving existing products. What is now required is the development of a sustainable implementation plan for the strategy, identifying the priorities and within the resources available. etc., and to put it into action. While the strategy is comprehensive, the effort for implementation needs to continue to be ‘light’. To get to this point, it is necessary to have a consultant to design, operationalise, test, adapt and establish the structure.

For more information about UNICEF and its work. (www.unicef.org/lac)..)

Purpose of the Assignment

Under the overall guidance of the Child Protection Regional Adviser, the consultant will develop an action plan for the LACRO child protection section based on its strategy, guide its implementation, testing and adaptation. The consultant will support the LACRO child protection section in facilitating knowledge gathering, exchange and use across the areas of child protection, and cross sectorally on the themes of migration and violence against children. The end result of the consultancy is a light, effective, easy to manage knowledge management system that strengthens the technical leadership role of LACRO in child protection, migration and violence against children.

Specific Tasks

Key tasks are:

A. To develop an implementation plan for the KM strategy, operationalize and test the same, and then adjust B. To produce or maintain knowledge management products such as e-bulletins, document library, discussion forums, webinars, internal/external website, in line with the strategy and action plan C. To source data for the knowledge management system in close coordination and cooperation with the COs and ROs D. To support the knowledge capture, such as through producing a reporting and monitoring dashboard, and webinar documentation and recording

Expected Results [measurable]

A. A knowledge management implementation plan B. A set of knowledge products that are used and sustainable

Deliverables

Description

Duration

[in days]

Expected deadline

Draft Implementation Plan

5

8 April 2022

April ebulletin, and cleaning of internal SharePoint, monitoring dashboard initiated, support for child protection regional KM events

18

29 April 2022

May ebulletin, management of internal website, implementation of new KM product, monitoring dash board, support for child protection regional KM events

18

31 May 2022

June ebulletin, management of internal website, continued testing of new KM product for internal use, support for child protection regional KM events

18

30 June 2022

July ebulletin, management of internal website, continued testing of new KM product for internal use, support for child protection regional KM events

18

29 July 2022

August ebulletin, management of internal website, refinement of KM product for internal use (adjustment/removal/addition), support for child protection regional KM events, plan for external facing KM products

18

31 August 2022

September ebulletin, management of internal website, refinement of KM products for internal use, support for child protection regional KM events, implementation of external facing KM products

18

30 September 2022

October ebulletin, management of internal website, refinement of internal and external KM products, support for child protection regional KM events

18

31 October 2022

November ebulletin, management of internal website, refinement internal and external KM product, support for child protection

regional KM events, reflection exercise to confirm effectiveness of the plan

18

31 November 2022

December KM products, KM implementation plan

18

30 December 2022

To qualify as an advocate for every child you will have…

Minimum Requirements and Qualifications Education

• Master or Advanced university degree in Knowledge/Information Management with a Child Protection background, or a Master or Advanced university degree in a Child Protection related disciplines with an information management background, or other related fields.

  Work Experience

• Five years of progressively responsible relevant work experience at the national and international level in child protection, as well as experience in knowledge management or information management; Similar assignment(s) in LAC region and/or other parts of the world; experience working in the UN and other international development organizations an advantage; strong written and spoken communication skills; proven capacity to work in an international environment.

Languages

• Fluency in Spanish and English is required. Knowledge of French or Portuguese will be considered an asset.

Technical knowledge (if applicable)

• Technical knowledge and expertise in Microsoft, web-based platforms and other products, tools and databases that can be used for knowledge management an advantage. Professional technical knowledge on child protection systems and issues

Duration

The duration of this consultancy is 162 days.

Administrative details Supervision

The consultant will work under the direct supervision of the Child Protection Regional Advisor

Workplace

The consultant will work home-based.

How to Apply

• Application should be submitted online and should include: Resume, Cover Letter and Financial proposal. Qualified candidates are requested to submit daily and monthly fees in their financial proposal.

Is travel involved

No travel is involved.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA). To view our competency framework, please visit here.

*****

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

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Added 2 years ago - Updated 2 years ago - Source: unicef.org