If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection, and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations, and governments. UNICEF has over 12,000 staff in more than 145 countries.

BACKGROUND

Purpose of Activity/Assignment:

The Division of Data, Analytics, Planning and Monitoring (DAPM) spearheads UNICEF’s efforts to strengthen the management for results in all aspects of our work, particularly in programming in countries and regions. The Programme Effectiveness Team (PET) in DAPM aims to improve the capabilities of field offices to design evidence based and results-focused programmes, implement effective and efficient interventions, monitor results through periodic trend analysis and real-time basis.

This purpose of this role is to scale up, enhance and integrate the two AI tools recently developed (PIDB Recommender and the EYSN QA Tool) with UNICEF corporate systems.

Scope of Work:

Organizational performance management unit in DAPM is seeking the services of an AI engineer to scale up, enhance and integrate the 2 AI tools developed (End Year summary narrative QA tool and PIDB Coding Recommender tool) with existing UNICEF cooperate systems.

PIDB Coding Recommender Tool:

General:

Ensure the PIDB Recommender Tool supports versioning of uploaded/analysed documents across multiple business areas and users simultaneously. Maximum of 5 versions per Business area. Create a dedicated role-based storage (for system draft), based on country office and individual user.
Develop a user tour to introduce new users to the application's functionalities and guide them on its usage.
Enhance the overall performance (processing time and prediction) of the application for smoother operation.

Admin Panel:

Provide HQ administrators with the capability to update PIDB codes and predefined lists in the app, aligning them with new strategic plans and PIDB codes.

Integration with Corporate Systems (VISION/FIORI):

Enable users to
- 1) Upload Excel files with or without PIDB codes or
- 2) import CO(s) result structure and PIDB codes directly from VISION planning outline.

AI Model:

Elevate the AI model's proficiency in predicting the scale of output markers, SICs, and ISCs by analyzing outcome and output descriptions (incorporating validation flow to enhance predictive accuracy). Address the current challenges pertaining to accuracy in prediction.
Add financial estimates dashboard (prediction/analytical).
Take into consideration the day-to-day process, which includes adding new activities.

User Interface:

Provide a summary statistic table for outcomes, outputs, and activities, along with a summary of errors, warnings, and predicted values by outcome for each Business Area.
Implement a feature to highlight predicted cells with a specific color and tooltip instead of the entire row.
Implement automated predictions to simplify user experience. Allow users to easily access and visualize predicted values, restricting the display to the top 2/3 values when multiple options are relevant.
Optimize filter placement to enhance user-friendliness, visibility, and usability.
Ensure seamless user experience in VISION planning outline (Programme structure interface)

EYSN Quality Assurance Tool:

General:

Create 2023 Corpus
Enhance the internal structure of the yearly corpus, potentially involving improvements to the AI model.
Enable support for multiple languages (English, French, Spanish)

Admin Panel:

Allow administrators to create or edit the corpus. Implement a user interface to manage both system-generated and user annotations.

Integration with Corporate Systems (RAM):

Create an API signature to fetch QA Summary information and details for the error categories. Enable calling the QA tool to post the entire four-section narrative for real-time analysis and processing.

AI Model:

Improve the AI model's performance, with a focus on quality checks, enhanced semantic data processing, automated section classification as per the latest end-year reporting guidelines, and improved content detection and flagging algorithms.

User Interface:

Revamp the app's user interface (UI) for improved user experience (UX).

Terms of Reference / Deliverables:

EYSN QA Tool Integration with RAM and 2023 year-end updates

Deliverables/Outputs:

2023 Corpus created and finalized to support 2023 end-year reporting
APIs developed to fetch QA Summary information and error category details.
Enable real-time processing by calling the QA tool to post the entire four-section narrative for analysis.

Deliverable deadline by 29 December 2023

AI Model Refinements

Deliverables/Outputs:

Refined AI model with improved quality checks, semantic data processing, automated section classification, and content detection and flagging algorithms.
Enhanced internal structure of the yearly corpus
Model enhanced to support multiple languages (French, Spanish).

Deliverable deadline by 28 June 2024

EYSN Admin Panel

Deliverables/Output:

Final Admin panel allowing system administrators to create or edit the corpus, align panel with live code and allow user to edit corpus (manage both system-generated and user annotations.)

Deliverable deadline by 28 June 2024

EYSN User Support and user interface

Deliverables/Outputs:

Provide technical assistance to reported bugs and issues raised for 2023 end-year reporting
Revamp user interface (as needed)

Delivery deadline by 29 March 2024

PIDB Code Recommender: UI Enhancements

Deliverables/Outputs:

Enhanced UI with summary statistics on number of errors, warnings, and predicted values by outcome/output and activity
Enhanced UI showcasing predictions with a specific color and tooltip, focusing on individual cells rather than entire rows.
Automated prediction functionality for a more user-friendly experience, limiting the display to the top 2/3 values when multiple options are applicable.
Optimized filter placement for enhanced user-friendliness, visibility, and usability.

Delivery deadline by 31 January 2024

PIDB Code Recommender: Additional Enhancement

Deliverables/Outputs:

Enhanced model capabilities in predicting the scale of output markers, SICs, and ISCs based on outcome and output descriptions.
Improved accuracy of predicted values
Add financial estimates dashboard (prediction/analytical).

Delivery deadline by 29 February 2024

PIDB Code Recommender: Admin Panel

Deliverables/Output:

Availability of admin panel for system administrators to manage Strategic plan transitions and updates/changes to the PIDB codes

Delivery deadline by 29 February 2024

PIDB Code Recommender: Integration with VISION (Programme structure interface).

Deliverables/Output:

Enhanced app UI to allow users to either upload an excel file or import the data from VISION directly
Availability of APIs for data exchange with VISION (bi-directional)
Integrate the PIDB tool with VISION (Programme structure interface)

Delivery deadline by 28 June 2024

PIDB Recommender tool: User Tour and Performance Enhancement

Deliverables/Output:

Create a user tour to onboard new users and familiarize them with the application's functionalities.

Delivery deadline by 31 July 2024

EYSN and PIDB apps

Deliverables/Output:

Deploy and manage the migration of codes to UNICEF Azure environment (DEV and PRD instances)
Provide technical assistance and support to UNICEF team

Delivery deadline by 15 November 2024

Qualifications:

1) Education

Advanced university degree and specialization in Computer science, Information technology, Business Administration, Statistics, or a relevant field.
Expert Knowledge of AI technologies (including machine learning, natural language processing, Semantic data processing) and others.
Strong communication and project management skills
The individual should be proficient in a range of PC/web applications, including but not limited to: MS Word, MS Excel, MS PowerPoint, MS Outlook, and Lotus Notes.

2) Work experience

A minimum of 5-10 years of experience in Information systems or project management, including communication to end users
Proven experience with AI projects – data mining, semi-structured data processing and understanding of their architectures and functionalities.
Strong experience developing and integrating APIs, with different mechanism for authentication (SSO, API Key).
It is preferable that the individual has experience with, or in, multilateral institutions.
Knowledge of UNICEF context and Knowledge of IT landscape an added advantage

3) Competencies

Expertise in application of Artificial Intelligence technologies
Expertise in development of IT systems and related training materials
Ability to identify issues, formulate opinions, make conclusions and recommendations.
Demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and meeting results.
Strong organizational, planning, and analytical skills
Excellent written and verbal communication in English.
Good judgment, initiative, high sense of responsibility, tact and discretion.
Demonstrated cultural sensitivity and ability to establish harmonious working relations in a multicultural environment.)

Requirements****:

Completed profile in UNICEF's e-Recruitment system
Upload copy of academic credentials
Financial proposal that will include:
the costs per each deliverable and the total all-inclusive (lump-sum) fees for the whole assignment (in US$) to undertake the terms of reference.
- travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR.
- Any other estimated costs: visa, health insurance, as applicable.
- Indicate your availability
Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.
At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.

Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

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Added 6 months ago - Updated 5 months ago - Source: unicef.org